Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 01/03/2009 | 29000 | ||
| Gas fumes enter vehicle cab threw air vents | |||
| 03/16/2012 | 120000 | ||
| My 2002 kia sportage has 112,000 miles on it. after hearing a clanking noise from the rear of the vehicle i brought it to my local kia dealership. the rear frame has rusted out and needs to be replaced. upon calling kia headquarters @800-333-4542 and speaking with richard i was told that there is nothing kia can do to help. the vehicle's warranty on the frame is 5 years or 60,000 miles. i was told by the service manager at the dealership that i could have it repaired at a body shop but the cost would be very high and would not be worth it. they would not consider buying it back from me either. they could call a salvage yard and get a couple of hundred dollars for me. i paid $17,000.00 for this vehicle new in january 2003. who expects the frame to be shot after 9 years?? i have looked on-line and see that this is a common problem with kia sportages. why was there never a recall? had there not been a noise coming from the rear of the car i can only imagine what could have happened to me or someone else on the road had the frame completely let go while i was driving. | |||
| 04/01/2011 | |||
| Well maintained, daily driven, vehicle with 145,000 miles has completely rusted out passenger side rail of frame. sub standard quality of steel making vehicle unsafe to drive ( with all the complaints for this same issue, has anyone performed a chemical analysis to verify the material properties in these side rails match the material specification requirements per the blue print)? numerous other complaints for same issue with lack of attention from the government for such a critical safety issue. this issue needs to be investigated with there being so many repeat complaints out there before someone is killed as a result of degradation to the frame structure. american auto-makers are held to a much higher standard and are forced into resolving these issues with the consumer. however, the foreign carmakers appear to be getting away with murder by placing the american workers at high risk for their safety as well as the safety of every other driver on the road. i can pictures of support or better yet, lack of as there is very little steel left and by no means, any structural support to the frame on this side. | |||