Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 02/01/2013 | 69000 | 1 | |
| The srs warning light keeps coming on. i can not locate any recalls or warnings from the mercedes dealer we purchased this vehicle new from. what should we do before the airbag mistakenly deploys? *tr | |||
| 02/01/2013 | 69000 | ||
| The srs warning light keeps coming on. i can not locate any recalls or warnings from the mercedes dealer we purchased this vehicle new from. what should we do before the airbag mistakenly deploys? | |||
| 12/01/2011 | 50000 | ||
| Tl* the contact owns a 2008 mercedes benz c300. the contact stated that the air bag warning lamp illuminated three times. the vehicle was taken to the dealer who diagnosed that the head rest air bag was defective and needed to be replaced. also, the contact stated that the passenger side seat sensor was malfunctioned and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 62,000. | |||
| 12/01/2011 | 50000 | ||
| Tl - the contact owns a 2008 mercedes benz c300. the contact stated that the air bag warning lamp illuminated three times. the vehicle was taken to the dealer who diagnosed that the head rest air bag was defective and needed to be replaced. also, the contact stated that the passenger side seat sensor was malfunctioned and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 62,000. rvk | |||
| 12/01/2011 | 50000 | ||
| Tl - the contact owns a 2008 mercedes benz c300. the contact stated that the air bag warning lamp illuminated. the contact mentioned that the failure occurred a total of three times. the vehicle was taken to the dealer who diagnosed that the head rest air bag was defective and needed to be replaced. also, the contact stated that the passenger side seat sensor was malfunctioning and needed to be replaced as well. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 62,000. pm | |||
| 11/11/2009 | 22000 | ||
| Tl*the contact owns a 2008 mercedes benz c300. while driving at speeds of 30 mph, a vehicle made and improper turn to get in front of the contacts vehicle which the contact crashed into the other vehicle. the contacts front driver's side crashed into the passenger's side of the preceding vehicle. the airbags did not deploy at the time of the crash. the contact sustained moderate injuries to his chest, head, hands, knees and lower back. the police arrived at the scene and a report was made. afterward, the manufacturer was contacted and an investigator was sent to examine the vehicle for defects in the air bag. the investigator did not find any failures to the air bags. the manufacturer would not take any liability for the failure stating that the threshold for the air bag deployment was not reached. repairs were made by the insurance company. the failure mileage was 22,000 and the current mileage was 23,000. updated 4/7/2010 *cn | |||
| 11/11/2009 | 20000 | ||
| Tl*the contact owns a 2008 mercedes benz c300. the contact stated that he was involved in a frontal crash but his air bags did not deploy. since the air bags did not deploy, his body hit the steering wheel which caused the steering column to break. the contact was sustained injuries to his head and chest. a police report was taken at the scene. he called the dealership and was instructed to call the manufacturer. the manufacturer sent a representative to inspect the vehicle; the representative stated that there was nothing wrong with the vehicle and it functioned properly. the vehicle was repaired at the time of the complaint. the current and failure mileages were approximately 20,000. | |||
| 09/03/2009 | 31000 | 1 | |
| Good evening, i drive a 2008 mercedes benz c300 sport which i financed from a vw dealer, which sold it as a pre owned/used vehicle still under warranty, regardless, i opted to ensure i had the maximum warranty available. on thursday, sept 03 i was involved in an accident while operating this vehicle. inside the vehicle was a front passenger and a rear passenger as well, neither of whom i think were wearing seat belts. the accident occurred in wet conditions around a car, control was lost, went over middle medium, and head on with a tree. the point of impact was the front of the vehicle, seemed very dead center in between the two headlights. the trunk of the tree must have been over 5 feet in circumference, it was very big and stable. the gravitational pull and angle of impact caused for way more damage than normally at the speed of impact. the tree was moved back. none of the airbags in the car were deployed, and all three of the occupants were hurt. the car is currently at a towing lot and nothing has been done to correct any of the damage. *tr | |||
| 03/08/2009 | 30000 | ||
| Tl*the contact owns a 2008 mercedes benz c300. while driving approximately 40 mph, the contact struck a parked vehicle. her vehicle was severely damaged and none of the air bags deployed. she sustained moderate injuries and pictures were taken of the failure. an inspector from the manufacturer concluded that the crash did not warrant air bag deployment; however, a technician stated that the air bag sensor was defective. the failure and current mileages were 30,000. | |||