Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - BATTERY | |||||
| 10-P-053538 | 04/05/2012 | 10044201 | Xentry:vehicle does not perform automatic engine stop although the eco function was activated via the eco button. no model years given. also included model 169 and f cell. *js | 05/22/2012 | |
| 10-P-053538 | 04/05/2012 | 10044201 | Xentry: mercedes benz: vehicle does not perform automatic engine stop although the eco function was activated via the eco button. no model years given. also included model 169 and f cell. *js | 05/22/2012 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| C1A-091101 | 11/01/2009 | 10034566 | Mercedes benz: reprogram mbrace (n123/4) dialed numbers to hughes. this action applies to new vehicle inventory only. *pe | 12/06/2010 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| SC-2012070002 | 09/01/2012 | 10048279 | Mercedes: camshaft adjustment solenoid may leak oil due to settling properties of seal and the engine wiring harness will be retrofitted with four adapter harnesses as a precautionary measure. models 2005-2011 164, 171, 203, 204, 207, 209 | 12/17/2012 | |
| SC-2012070002 | 09/01/2012 | SC-2012070002A | 10048279 | Mercedes: camshaft adjustment solenoid may leak oil due to settling properties of seal and the engine wiring harness will be retrofitted with four adapter harnesses as a precautionary measure. models 2005-2011 164, 171, 203, 204, 207, 209 | 12/17/2012 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/13/2003 | 73937 | ||
| The left rear tail lights stopped working. i had to replace the electrical harness attached to the bulb bracket. this was replaced on 2/13/2013. exactly one month later, the right rear tail lights stopped working on 3/13/2013. i will have to replace the same assembly of parts. i have no damage to the rear of my vehicle. mercedes benz had a recall on the (mercedes benz m-class year 2009) for the rear lights. | |||
| 02/23/2013 | 49987 | 1 | |
| Driving at night. instrument warning of numerous failed tail lights on both sides at the same time. pulled over and opened trunk. trunk was filled with smoke and burning plastic smell. observed electrical connectors on both tail light bulb holders melting and smoldering. visual flame (small) on ground wire on right tail light connector. observed both bulb holder assemblies and their electrical connectors heavily damaged by fire/heat only around the brown (ground) wires. removed assemblies and was able to restore some tail light functions by cleaning electrical connectors of melted plastic. noted corrosion around ground terminal pin of connectors. no indication of moisture or water leaks in area. no fuses blew. all bulbs good. tail light operation now intermittent. will contact dealer to replace parts - feel this should be a recall item due to fire and the circuit not being protected by fuse. *tr | |||
| 02/23/2013 | 49987 | ||
| Driving at night. instrument warning of numerous failed tail lights on both sides at the same time. pulled over and opened trunk. trunk was filled with smoke and burning plastic smell. observed electrical connectors on both tail light bulb holders melting and smoldering. visual flame (small) on ground wire on right tail light connector. observed both bulb holder assemblies and their electrical connectors heavily damaged by fire/heat only around the brown (ground) wires. removed assemblies and was able to restore some tail light functions by cleaning electrical connectors of melted plastic. noted corrosion around ground terminal pin of connectors. no indication of moisture or water leaks in area. no fuses blew. all bulbs good. tail light operation now intermittent. will contact dealer to replace parts - feel this should be a recall item due to fire and the circuit not being protected by fuse. | |||
| 02/13/2013 | 61000 | ||
| Warning indicators flashed for all the right side rear lights. when i went to change bulbs discovered the covering on wires had melted along with the plastic harness. took it to dealer next day and the harness had to be replaced for a little over $150. it is happening on the other side also. service rep has seen on other c300s. mb denies this is a defect. | |||
| 12/16/2012 | 50451 | ||
| Warning on dash shows rr brake light is out and turn signal lights is out. went to look at the back of the car to see if the lights where on and the rr light assembly was dim. open the panel where the bulbs are and the wire harness was fried. this might be a fire hazard. | |||
| 08/01/2012 | 70000 | 1 | |
| At some point in time the left rear taillight started to dim dramatically. i opened the enclosure to change the bulbs thinking they were burnt out and found the wire harness as well as the bulb dock had melted because of overheating. a fuse did not blow and the cars computer never gave any indication of this issue. my concern is that the system could actually catch on fire and it is in the trunk and not far from the gas tank. after researching on mb world this appears to be a known problem and flaw. i think it should be looked into and determine if there is a greater issue here. *tr | |||
| 08/01/2012 | 70000 | ||
| At some point in time the left rear taillight started to dim dramatically. i opened the enclosure to change the bulbs thinking they were burnt out and found the wire harness as well as the bulb dock had melted because of overheating. a fuse did not blow and the cars computer never gave any indication of this issue. my concern is that the system could actually catch on fire and it is in the trunk and not far from the gas tank. after researching on mb world this appears to be a known problem and flaw. i think it should be looked into and determine if there is a greater issue here. | |||
| 08/09/2009 | 13 | ||
| Tl- the contact owns a 2009 mercedes benz c300. the contact stated that there are times that the vehicle will not start. the ignition switch is mis- firing from time to time. the manufacturer stated that the vehicle is dumping fuel into the engine when it misfires when attempting to start. when the vehicle is finally started the vehicle vibrates for 15-20 seconds. the manufacturer gave the contact a 2010 version of this vehicle to hold while testing the vehicle in question and the same failure occured. the manufacturer said this is normal behavior for the vehicle. the failure mileage was 13 and the current mileage was 2900.rl | |||
| 05/22/2010 | 9010 | ||
| At 5:00pm, i was driving the mercedes benz c300, year 2009, 9010 miles in the parking lot of ymca in la canada, ca at 3 miles/hr. i prepared to stop the car and stepped on the brake, suddenly, the engine rev up and accelerated. the car jumped over the stop bumper but i pressed very hard on the brake and finally the car stopped and the engine was off. the front of the car was about 2 feet from the wall at the parking lot. i was so scared because it was the first time i experienced the unintended acceleration. i went to the gym and at 6:30pm i drove the car back home, it is about 6 miles from my house. i really feel unsafe with my almost brand new mb. i'll take off for work next monday and will take the car to the dealer for checking. i was lucky this time with no damage or injury because i was driving very slowly in the parking lot and ready to stop. however i don't want to take the chance next time, it's so dangerous, i can get kill or somebody can get hurt if my car jumps again. i do the research and see the complaint # 10330370 on 05/23/2010. the case was almost the same: when the driver stepped on the brake and the mb unintended accelerated. please do the investigation by now and feel free to contact me anytime. regards, | |||