Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EXTERIOR LIGHTING | |||||
| LI-82-30 | 12/13/2010 | 10037967 | Ready | 06/08/2011 | |
| LI-82-30 | 12/13/2010 | 10037967 | Mercedez-benz: auto lights inoperative mesage is displayed. this is a software problem. *rm | 06/08/2011 | |
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| LI-82-30 | 12/13/2010 | 10037967 | Ready | 06/08/2011 | |
| LI-82-30 | 12/13/2010 | 10037967 | Mercedez-benz: auto lights inoperative mesage is displayed. this is a software problem. *rm | 06/08/2011 | |
| EXTERIOR LIGHTING - TURN SIGNAL | |||||
| LI-72-19-P053604 | 04/18/2012 | 10044603 | Xentry (mercedes): the signal light for right rear turn is inoperative. fault message displayed. *pe | 07/17/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 02/13/2003 | 73937 | ||
| The left rear tail lights stopped working. i had to replace the electrical harness attached to the bulb bracket. this was replaced on 2/13/2013. exactly one month later, the right rear tail lights stopped working on 3/13/2013. i will have to replace the same assembly of parts. i have no damage to the rear of my vehicle. mercedes benz had a recall on the (mercedes benz m-class year 2009) for the rear lights. | |||
| 02/13/2013 | 61000 | ||
| Warning indicators flashed for all the right side rear lights. when i went to change bulbs discovered the covering on wires had melted along with the plastic harness. took it to dealer next day and the harness had to be replaced for a little over $150. it is happening on the other side also. service rep has seen on other c300s. mb denies this is a defect. | |||
| 12/16/2012 | 50451 | ||
| Warning on dash shows rr brake light is out and turn signal lights is out. went to look at the back of the car to see if the lights where on and the rr light assembly was dim. open the panel where the bulbs are and the wire harness was fried. this might be a fire hazard. | |||
| 08/01/2012 | 70000 | 1 | |
| At some point in time the left rear taillight started to dim dramatically. i opened the enclosure to change the bulbs thinking they were burnt out and found the wire harness as well as the bulb dock had melted because of overheating. a fuse did not blow and the cars computer never gave any indication of this issue. my concern is that the system could actually catch on fire and it is in the trunk and not far from the gas tank. after researching on mb world this appears to be a known problem and flaw. i think it should be looked into and determine if there is a greater issue here. *tr | |||
| 08/01/2012 | 70000 | ||
| At some point in time the left rear taillight started to dim dramatically. i opened the enclosure to change the bulbs thinking they were burnt out and found the wire harness as well as the bulb dock had melted because of overheating. a fuse did not blow and the cars computer never gave any indication of this issue. my concern is that the system could actually catch on fire and it is in the trunk and not far from the gas tank. after researching on mb world this appears to be a known problem and flaw. i think it should be looked into and determine if there is a greater issue here. | |||
| 11/05/2011 | 62000 | ||
| Tl- the contact owns a 2009 mercedes benz c300. the contact stated that as the brakes were depressed, the brake light and tail lights failed to illuminate. in addition, the tail and brake warning lights as well as the srs air bag warning light, illuminated intermittently. the vehicle was taken to a private mechanic who confirmed to the contact that the wire connector for the tail lights was melted. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 62,000 and the current mileage was 62,500. kmj | |||
| 11/05/2011 | 62000 | ||
| Tl- the contact owns a 2009 mercedes benz c300. the contact stated while the brakes were depressed the brake light and tail lights failed to illuminate. the contact stated during the failure the tail and brakes light warnings illuminated intermittently with left and right srs warnings for the air bags. the vehicle was taken to the dealer. the vehicle was also taken to a private mechanic. the private mechanic confirmed melting wire connector for tail lights. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 62,000 and the current mileage was 62,500. rds | |||
| 07/22/2011 | 25330 | ||
| There is no failure of the vehicle but it is a safety issue. fog light lens that is made of glass has no safety barriers to protect it from breakage and it is mounted very low. with the crack of the lens, the fog light needs to be changed and the cost to change is it $248. mercedes is refusing to accept it as a design defect. if i do not change this due to cost, it is a big hazard especially for owners living in fog prone areas like san francisco bay area where i live. if not changed, there are chances of accident on the road during fog days. mercedes has changed the design of the fog lights in the following years (after 2009) of c300. mercedes should change this defective design and fix it for free for 2009 year as well for free. even after i pay $248 to get the light changed myself, it will crack again since it is made of glass and not covered by any protective barrier. so, even after paying to get the fog light replaced is not going to fix the design defect. | |||
| 12/06/2010 | 18000 | ||
| Tl*the contact owns a 2009 mercedes benz c300. the vehicle was parked when the contact noticed there was water inside of the lighting compartment on both side view mirrors. the vehicle was not taken to a dealer for diagnostic testing or to be repaired. the manufacturer was notified and the contact was informed that she had to pay the repair cost. the failure mileage was 18,000 and the current mileage was 23,000. | |||
| 12/06/2010 | 18000 | ||
| Tl-the contact owns a 2009 mercedes benz c300. the vehicle was parked when the contact noticed there was water inside of the lighting compartment on both side view mirrors. water has since remained within the lighting compartments. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was notified and the contact was informed she would have to pay for the repairs. the failure mileage was 18,000 and the current mileage was 23,000. sm. | |||