Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||||
| 15-P-053382 | 03/15/2012 | 10044168 | Xentry: display message 'tire pressure monitor inoperative' the signal level difference between front and rear axles is marginal. therefore no permanent assignment can be made. no model years given. *js | 05/16/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 02/15/2010 | |||
| I own a 2009 c300 series mercedes benz. we bought our car in 2010 as a demo with only 12,000 miles on it from the mercedes dealership. we had to change out one of the tires 2 months after we got the car due to a big bubble not in the tire. a month later, we then had to change out the back tire due to a nail being in the tire and they said they wasn't able to fix it. these are continental tires which are very expensive. today, 2011, these back tires are completely worn out and need to be changed again. i am not sure if these tires are defects are what.... i am very tired of this, i thought i was buying the best.... | |||
| 05/22/2011 | 15000 | ||
| My complaint doesn't involve one incident, rather a series of issues with the tires on my 2009 mercedes c300. i have had 11 flat tires over the course of 2 1/2 years, and i've had new tires fail repeatedly on 1st impact from not only potholes, but also very small uneven parts in the roads. i've had the inner walls of my tires fail repeatdely even without impact, and mercedes claims it is not a product issue. they have told me that there are two approved tire types for my car, the 17 continental low profile contrproicontact tires which i have and which mercedes service team continures to put on my car and a michelin model which i'm told costs about $20/tire more and which mercedes will not use as replacements. i believe this to be because of the higher cost associated with the michelin tires. i am extremely concerned, frustrated and dissatisfied with this driving experience, and to this point, the benzel busch mercedes dealership in englewood, nj, has not rectified the situation. it's gotten to the point where i'm back to the dealership every month or two, and 2 months ago, i had to go twice in one day. i don't feel safe driving the car, and nobody that i know who also drives on the same roads as me has anywhere near the level of incidents. mercedes also checked the wheel alighment, rims and chassis, and they have told me it's not an issue with any of those either. any help would be much appreciated. | |||
| 11/01/2010 | 16500 | ||
| Tires have excessive wearing and make a lot noise at medium-high speed | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 08/01/2011 | 20000 | ||
| Tire air leaking result from rim crack within 1st year of ownership of 2009 mercedes c300. it is original manufacturing defect, and the manufacture respond very slow for our report of problem. | |||
| 05/01/2010 | 20000 | ||
| Tire pressure monitor keeps coming on. i have taken the car to 2 different retailers and they just reset the tpm. they cannot find any issues with the tires or the tpm. this means that the tpm software is defective. one of them said to just look at the tires to check if there is enough pressure and keep driving. i called the benz customer service department and they just referred me back to the retailers. | |||