Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 12/03/2012 | 35660 | ||
| Tl-the contact owns a 2009 mercedes benz c300. the contact stated after slowing down to go through an automatic door at the dealer there was sudden acceleration and the vehicle crashed through the door and injured the driver and two other people. they were all taken to the hospital that night with injuries to the thighs, leg, bruising of the collar bone. the vehicle was destroyed. the insurance company was notified. there was a police report if needed. the manufacturer was notified who stated there was no acceleration failure and no recall. the contact stated it was the fly by wire that caused the acceleration. the failure mileage was 35,660. mw | |||
| 11/16/2010 | 10 | ||
| I own a 2009 mercedes benz, model c-300. the issue is the location of the cruise control arm on the left side of the steering column. in america cars the turn signal arm is in that spot on the top, in this car it is on the top. so if you reach for the turn signal arm you touch the cruise control arm first by mistake. as soon as you touch the cruise control is engaged and stats taking over. a very grave safety hazard. | |||
| 05/22/2010 | 9010 | ||
| At 5:00pm, i was driving the mercedes benz c300, year 2009, 9010 miles in the parking lot of ymca in la canada, ca at 3 miles/hr. i prepared to stop the car and stepped on the brake, suddenly, the engine rev up and accelerated. the car jumped over the stop bumper but i pressed very hard on the brake and finally the car stopped and the engine was off. the front of the car was about 2 feet from the wall at the parking lot. i was so scared because it was the first time i experienced the unintended acceleration. i went to the gym and at 6:30pm i drove the car back home, it is about 6 miles from my house. i really feel unsafe with my almost brand new mb. i'll take off for work next monday and will take the car to the dealer for checking. i was lucky this time with no damage or injury because i was driving very slowly in the parking lot and ready to stop. however i don't want to take the chance next time, it's so dangerous, i can get kill or somebody can get hurt if my car jumps again. i do the research and see the complaint # 10330370 on 05/23/2010. the case was almost the same: when the driver stepped on the brake and the mb unintended accelerated. please do the investigation by now and feel free to contact me anytime. regards, | |||
| 05/13/2010 | 22000 | ||
| I was driving on the parkway at ~40 mph and attempted to slow down by stepping on the brake. the car did not slow down but accelerated. and struck the car in front of me. every time i pressed on the brake, the car accelerated so that the car struck the car in front twice. i tried to turn off the ignition and was unable to. finally, i pushed hard on the brake enough to slow it down and i was ten able to put the car in neutral. the engine raced but i was then able to turn it off. despite damage to the front of the vehicle, the airbags did not deploy. | |||