Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| LI-07-10-P | 05/26/2011 | 10039257 | Mercedes-benz: the engine warning light is on with stored trouble codes. idle speed limits were set too narrow. *rm | 07/13/2011 | |
| LI-07-10-P | 05/26/2011 | 10039257 | Ready | 07/13/2011 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| 10-P-053538 | 04/05/2012 | 10044201 | Xentry:vehicle does not perform automatic engine stop although the eco function was activated via the eco button. no model years given. also included model 169 and f cell. *js | 05/22/2012 | |
| 10-P-053538 | 04/05/2012 | 10044201 | Xentry: mercedes benz: vehicle does not perform automatic engine stop although the eco function was activated via the eco button. no model years given. also included model 169 and f cell. *js | 05/22/2012 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| C1A-091101 | 11/01/2009 | 10034566 | Mercedes benz: reprogram mbrace (n123/4) dialed numbers to hughes. this action applies to new vehicle inventory only. *pe | 12/06/2010 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| SC-2012070002 | 09/01/2012 | SC-2012070002A | 10048279 | Mercedes: camshaft adjustment solenoid may leak oil due to settling properties of seal and the engine wiring harness will be retrofitted with four adapter harnesses as a precautionary measure. models 2005-2011 164, 171, 203, 204, 207, 209 | 12/17/2012 |
| SC-2012070002 | 09/01/2012 | 10048279 | Mercedes: camshaft adjustment solenoid may leak oil due to settling properties of seal and the engine wiring harness will be retrofitted with four adapter harnesses as a precautionary measure. models 2005-2011 164, 171, 203, 204, 207, 209 | 12/17/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 05/31/2012 | 2200 | ||
| Tl- the contact owns a 2010 mercedes benz 300c. while the vehicle was parked, the sun roof opened on its own. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 2,200. rvk | |||
| 05/31/2012 | 2200 | ||
| Tl- the contact owns a 2010 mercedes benz 300c. while parked with the vehicle shut off the sun roof opened on its own. the vehicle was not taken to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 2,200. da | |||
| 05/07/2012 | 33653 | ||
| I was driving down rt 70 in marlton, nj on monday may 7, 2012 when every lights in my car lit up. i then took it to mercedes at approximately 1:00 p.m. i sat there waiting for them to tell me what was going on. i decided at 1:50 to find out and i was told by my service tech dan swuwek that it was an electrical problem and that he did not know how long it would be to fix it. i had to get a rental. he called me the next day and indicated that a part was ordered. i then called him back later in the day when he said that it was not the part that they thought it was. another day passed and i was then told that they would be contacting mercedes for help. i also contacted them as well because i wanted to be sure that it was documented. the next day they figured it out and they told me it was the entire electrical system that needed to be replaced. i had to go out of town and did not return until monday may 14, 2012 at which time i was contacted by dan from mercedes indicated that my vehicle was ready for pick up. this is the third mercedes i have leased. my first one was the ml350 which had an electrical fire in the passenger seat heating system. my second one was a c300 which had many problems with the air conditioning system and navigation. this is my third and last one has had many problems with the navigations for which they kept telling me there was nothing wrong with it. however it took my took many parts of the world when trying to enter destination information so it was basically not functioning for many months. now with this new problem the ecu issues, i hope it gets me through the next 6 months so i can turn this in and never get another mercedes again.they gave me a rental, charged me $3.00 per day, keep my car for a week. cherry hill mercedes service department and their manager is pretty incompetent.thank you. | |||
| 04/02/2012 | 35000 | ||
| All of my exterior light bulbs have been replaced every other month. the rear driver side brake light burned out the metal part where mercedes had to replace the unit. as of monday, april 2, 2012 i had to take my car in the dealer to repair a right front passenger side headlight out. | |||