Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 08/03/2011 | |||
| Tl* the contact owns a 2001 mercedes c320 equipped with a activheat seat cover, model number: 6hcsbl24, batch code 21010b. the contact stated that he received the nhtsa campaign id number: 11e014000 (equipment) recall notice in the mail. the contact complied with the instructions and called the manufacturer to find out the status, but the manufacturer was unresponsive and the contact had not received a new seat cover. | |||
| 08/03/2011 | |||
| Tl- the contact owns a 2001 mercedes c320 equipped with a activheat seat cover, model number: 6hcsbl24, batch code 21010b. the contact stated that he received the nhtsa campaign id number: 11e014000 (equipment) recall notice in the mail. the contact complied with the instructions and called the manufacturer to find out the status, but the manufacturer was unresponsive and the contact had not received a new seat cover. rvk | |||
| 10/18/2001 | 33 | 03/05/2001 | |
| Beginning on 10/18/01 to present, this vehicle has been taken into the dealership 34 different times for the following reasons: (1) remote inop - 10/18/01; (2) remote inop - 11/14/01; (3) replaced remote - 12/3/01; (4) remote inop - 12/11/01; (5) replaced front pads & sensors - 12/26/02; (6) replaced right front door window motor - 4/24/03; (7) replaced remotes - 5/15/03; (8) replaced crankshaft sensor & connector module - 12/2/03; (9) replaced faulty rear sam control module - 12/2/03; (10) replaced a/c pressure switch - 12/2/03; (11) replaced air mass meter sensor - 12/11/03; (12) replaced right door window regulator - 1/5/04; (13) replaced rear shade roller blind - 1/5/04; (14) replaced side bag connector all doors - 1/9/04; (15) replaced right front door window seal - 2/27/04; (16) replaced oil level sensor & resealed oil pan - 4/28/04; (17) replaced sway bar bushing and caster arms - 4/28/04; (18) resealed elec plug for trans - 4/28/04; (19) replaced right rear door linkage and knob - 7/22/04; (20) replaced a/c blower & fan speed regulator - 8/23/04; (21) replaced right rear door window regulator - 8/23/04; (22) replaced mounting clips & bearings driver seat - 8/23/04; (23) replaced right rear door window motor - 2/7/05; (24) low oil light on, changed oil & filter - 2/7/05; (25) replaced oil sending unit - 3/17/05; (26) replaced right front seat control module - 5/20/05; (27) replaced alternator and regulator - 5/20/05; (28) replaced driver side seat clamps & pins - 5/20/05; (29) replaced brake pads, shoes, rotors and disc - 5/20/05; (30) replaced leaking trans plug and leaking pan gasket - 5/20/05; (31) fuel gauge inop - 6/27/05. at present remote will not open trunk & malfunction (elect stab prog esp) is on. i have asked that vehicle be replaced with a reliable vehicle of same type and mileage, hq mercedes llc has refused on 2 occasions. i have contact with the dept of consumer affairs.*jb | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 03/11/2004 | 7 | 03/11/2001 | |
| This has been ongoing for 3 years. i have a mercedes benz c320. i have had intermittent air conditioner and heater. my electronic keys have been intermitant. there is a squeaking sound from the suspension. i get malfunction messages when there is no malfunction. my rear-lights have had to be replaced regularly. *la | |||
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||
| 09/01/2004 | 50500 | 7 | 05/28/2004 |
| Dt: consumer went to start the vehicle and discovered that electrical components such as navigation, radio/cd, telephone, voice command, gas gauges, and power windows were not working. since then the brake lights and turn signals were replaced twice, and will be replaced the third time in less than a year. took vehicle to a dealer and contacted mercedes ,who said they could replace navigation and the radio/cd which swere connected by same computer for $3,000. dealer did not know why this happened, but there was an electrical short. have not been replaced or repaired.*ak | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 09/01/2004 | 50500 | 7 | 05/28/2004 |
| Dt: consumer went to start the vehicle and discovered that electrical components such as navigation, radio/cd, telephone, voice command, gas gauges, and power windows were not working. since then the brake lights and turn signals were replaced twice, and will be replaced the third time in less than a year. took vehicle to a dealer and contacted mercedes ,who said they could replace navigation and the radio/cd which swere connected by same computer for $3,000. dealer did not know why this happened, but there was an electrical short. have not been replaced or repaired.*ak | |||