Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION
200701000802/01/200710021381Check transmission control module software and update if necessary (722.9 transmission); update engine control module software as required (m273 engine). *kb04/11/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN - AUTOMATIC TRANSMISSION
12/23/2009420001
 Bought this certified cls550 from keyes european mercedes in van nuys,ca on 11/23/2009 with 42000 miles as soon as i got the car home i noticed the fan was overly loud and my temperature gauge was reading 110. called dealership they said fan motor on these cars are all extremely loud and temp. sounded okay. two weeks later i was driving when i was alerted to turn off engine immediately due to car seriously overheating. dealer said it was the thermostat bad on car. also been having trouble with the transmission since i bought car. keep in mind i have only had it for about 47 days now. the same time thermostat was replaced they said a component in the transmission was bad and replaced it. have had my car back for 4 days now and the transmission no longer slips, but is jerking hard into beginning gears. will be taking car back to be checked again! *tr
08/24/200850001
 Catastrophic failure with sudden loss of power and inability to proceed at more than 20 mph. it has now recurred twice and vehicle flatbedded to agency. has been in shop for six days with no repair. service manager denies that this is the second failure because his diagnostics were unable to determine the problem the first time. *tr