Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT ADAPTIVE | |||
| 11/19/2012 | 108000 | ||
| Driving south on i95 near savannah the dash lights including the brake light lit up on the dashboard and the vehicle began decelerating. applied the emergency break and was able to drive the vehicle to the shoulder. after the engine was shut off the vehicle could be started but could not get from park into a gear or even neutral. all four wheals were frozen and so getting the car on to the tow truck was almost impossible. were towed to the nearest mercedes dealership where the sbc system was replaced. this took over night as the part was not available at the dealership. besides being greatly inconvenienced - we had to spend a night in a hotel, we could have been killed if this would have occurred at night. the car was serviced by mercedes since purchase new in 2004. the part should have been identified during a service call, this obviously was a recall that was kept quiet. not informing the owners of this potentially deadly issues is a major negligence on mercedes part. | |||
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||
| 07/26/2005 | 30 | 12/30/2003 | |
| Dt: contact stated when stepping on the accelerator pedal the vehicle will not accelerate. this caused a safety concern because while merging into traffic the vehicle failed to accelerate. this only occurred when the vehicle is stopped or was close to stopping. the majority of the time it happened when the vehicle was started up. there was no indication as to when this will occur. it happened approximately 30 times. the service dealer attempted to repair the vehicle once, but because it happened periodically they could not duplicate the problem. the manufacturer refused to service the vehicle. consumer felt the problem with the vehicle could be the drive- by -wire or computer system. *ak the right rear brake locked up while the consumer was making a right turn. this occurred after the brake had been reprogrammed. on cold morning the gps did not work properly. the leather on the driver's side air bag was peeling. the tire pressure monitoring system had to be reprogrammed. the front wheel bearing had play in it. the rear alignment was off slightly which caused the vehicle to shimmy while driving above 62 mph. *nm on august 22, 2005 while driving a loaner mercedes benz e350 from the dealer the consumer experienced the same intermittent hesitation on acceleration as he had with his own 2004 e350. the consumer believes this hesitation problem is not isolated to vehicle. *nm | |||