Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC
07/28/20075000
 My 2007 mercedes benz gl450 has a problem since about 5.000 miles. the brake pedal has too much travel to stop especially, in traffic the pedal goes all most to the floor it is extremely dangerous. i have repeatedly brought it to the dealers attention. even after they performed a complete job brake job.there reply was it is normal they all do the same. sincerely martin student
12/19/20075000
 Tl*the contact owns a 2007 mercedes gl 450. the contact stated that when he depressed the brake pedal, it extended to the floorboard. there was a delayed stopping response when the brakes were applied. the vehicle was taken to an authorized dealer who stated that the failure was normal. the dealer changed the brakes but the failure continued to occur. the vehicle was not repaired. the manufacturer was not notified. the current mileage was approximately 38,000. the failure mileage was approximately 5,000.
12/19/20075000
 Tl-the contact owns a 2007 mercedes gl 450. the contact stated that when he depressed the brake pedal, it extended to the floorboard. there was a delayed stopping response when the brakes were applied. the vehicle was taken to an authorized dealer who stated that the failure was a normal function. the dealer changed the brakes but the problem continued. the vehicle had not been repaired. the manufacturer had not been notified. the current mileage was approximately 38,000. the failure mileage was approximately 5,000-bk
02/03/2010490001
 Today my husband was involved in a car accident while driving my 2007 gl450. thank god he wasn't injured but the situation he explained to me has happened several times before and i've been able to regain control of the car before something terrible happened. he left home for work at about 6am and while still in the subdivision driving about 20 miles/hr on a road with about 1 of snow, he tried to make a right turn but the brakes locked and the steering wouldn't turn and he ended up smashing the front end on a huge stone and ricocheting to a fire hydrant. like i said, this has happened before and i'd been assuming that the skidding was because our tires were worn but we got brand new tires less than a week ago so this does not make any sense. i haven't been in touch with mercedes yet but i will be contacting them to advise them of this issue. *tr
04/13/2009180001
 1. made a left turn onto the roadway from a stop. 2. had failure of the abs, esp and parktronic systems of the vehicle. steering wheel felt like there was a loss of power steering. 3. the vehicle was parked and started. this condition self corrected after starting the vehicle a second time. have heard this is an issue with vehicles from other manufacturers as well. *tr
01/02/2007400050011/13/2006
 Tl*the contact owns a 2007 mercedes benz gl450. the contact heard a squeaking noise when he depressed the brake pedal and the stopping distance increased. the dealer was unable to diagnose the cause of failure, however, they grinded the edges of the brake pads to reduce the squeaking noise. the speed was unknown. the failure mileage was 4,000 and current mileage was 6,600. the dealer recommended chamfering the brake pads to alleviate the noise. the dealer stated vehicle low on oil. updated 09/2807 *tr
SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE
02/18/2008112/15/2006
 On february 18, 2008 at approximately 3:30 pm i was involved in an mva in which i struck the car in front of me at considerable speed. this caused considerable damage to my car (2007 mercedes gl450) with no air bag deployment. during the attempt at stopping i felt the brake pedal become mushy and be ineffective. at first the brakes grabbed strong and then let loose with the eventual collision. after consulting with an independent mercedes mechanic, it was suggested that this brake behavior could be explained by an anti-locking brake (abs) sensor failure. this would account for the release of the brakes (possible detection of skid) but also the false data reaching the central computer with an erroneous speed, thus disabling the airbags. i have been in contact with mercedes benz or north america which has yielded no inspection or resolution. i have been asking for one of their field engineers to examine the car and see if the abs sensor is responsible for the possible brake failure. although the crash may still be my driver error, i don't feel comfortable repairing the car and giving it back to my wife for transportation of the family. has an abs sensor failure been reported for this model before? *tr