Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 2007110001 | 11/01/2007 | 10023863 | Models ml350, ml500, ml63, ml320, ml550, gl450, gl320, gl550, r350, r500, r63, r320 - model year 2008 -- update engine control module software -- check transmission control module software and update if necessary. *nj | 02/07/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 12/14/2012 | 72000 | 1 | |
| This vehicle, and all others mercedes-benz manufactures with an automatic transmission shift selector of this type need an added safety feature to disallow a shift from the neutral position to reverse or drive unless the brake pedal is depressed. after reaching over from the exterior of the drivers side window to turn the ignition to the on position to see which headlight was not functioning (as the display message stated), a slight apparent touch upward against the shift selector (located above the key and behind the steering wheel) engaged the vehicle in the reverse position causing the vehicle to reverse at approximately 5 mph for 15 feet and come to a crashing stop against an anchored metal post and fortunately not into any other vehicles, oncoming traffic, structures, and/or another individual. i sustained a minor injury to my left forearm as i unsuccessfully attempted to reach back over while the vehicle was in the reverse motion to turn the vehicle to the off position. *tr | |||
| 12/14/2012 | 72000 | ||
| This vehicle, and all others mercedes-benz manufactures with an automatic transmission shift selector of this type need an added safety feature to disallow a shift from the neutral position to reverse or drive unless the brake pedal is depressed. after reaching over from the exterior of the drivers side window to turn the ignition to the on position to see which headlight was not functioning (as the display message stated), a slight apparent touch upward against the shift selector (located above the key and behind the steering wheel) engaged the vehicle in the reverse position causing the vehicle to reverse at approximately 5 mph for 15 feet and come to a crashing stop against an anchored metal post and fortunately not into any other vehicles, oncoming traffic, structures, and/or another individual. i sustained a minor injury to my left forearm as i unsuccessfully attempted to reach back over while the vehicle was in the reverse motion to turn the vehicle to the off position. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 05/01/2009 | 23000 | 1 | |
| On april 30th 2009 while driving car slipped into low gear on its own. on may 1st while pulling out of a driveway and going to make a left turn on a major road the car again slipped into low gear. ten minutes later while easing into a shopping center parking spot the car shot forward and crashed into a concrete pillar. i was driving the car and injured my wrist and my mother who was in the passenger seat injured her ankle. the air bags didn't deploy. car was sent to authorized mercedes auto body shop repaired then sent to mercedes dealership where they checked the car and said no problems were found with the car. on july 7th while stopped at a red light at railroad tracks the light turned green i stepped on the accelerator and the car didn't move i couldn't understand what was the matter and when i looked at the gear indicator the car was in low gear which happened again on its own. also in april 2008 the vehicle front suspension system failed and mercedes replaced suspension system. *tr | |||