Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
12/04/1997
 The consumer has been experiencing problems with automatic transmission/motor/ power windows/ door handles and panels, and suspension system. consumer has been experiencing these problems ever since vehicle was purchased. the manufacturer has been contacted. *ak
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
1
 The rear lower control arm failed and took two weeks to have repaired. nlm
SUSPENSION - FRONT - HUB
04/01/1998104/01/1998
 I purchased a mercedes sport-utility vehicle in 1998 (ml320). the driver-side, side-view mirror is a major-league driving hazard. the mirror does not adjust sufficiently, leaving a huge blind spot. every car i have ever owned allowed the mirrors to be adjusted so that a car passing on the drivers side could be tracked from the rear-view mirror, to the side mirror, to the drivers peripheral vision. with the ml320 a passing car gets lost in the transition between the side-view mirror and the driver's peripheral vision. the mirror cannot be adjusted far enough outward to cover this blind spot. this problem is excascerbated by the position of the wide roof-support column. *ak
SUSPENSION - FRONT - SPRINGS - TORSION BAR
11/01/1998101/20/1998
 Front torsion bar making noise. nlm
SUSPENSION - REAR
05/01/2004976151003/25/2002
 Laundry list of failures. jack has almost killed me while changing tire. vehicle fell, almost hitting me but catching side of vehicle before landing on me! hood latch has failed on a few occasions, causing hood to open while vehicle was in motion. air mass meter failed. has required 5 (five!) alignments in two years. when brought to dealer's attention, was told nothing was wrong. a month later requires another alignment. alignment problems causes wear on tires, which has caused hydroplaning and loss of control of vehicle. vehicle swerves uncontrollably when hits anything other than flat road. transfer case motor fixed by dealer without consulting. after repair, transfer case motor failed. dealer states owner responsible for costs. has had repair of harmonic balancer on front of engine due to excessive heat buildup leading to oil leak and failure of belt tensioner. window switches have failed twice and fixed at expense of owner. six different keys have failed @ the cost of $220/key. rear window defroster causes loss of stereo reception. rear window wiper motor has failed. front end makes noise.*ak