Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 20-P-053398 | 03/12/2012 | 10044181 | Xentry: rattling/thumping noises from the area of the steering on rough roads or when driving over road undulations. no model years given. also included models 168 and 172. *js | 05/17/2012 | |
| TB-46-20-61 | 04/22/2008 | 10025648 | Rattling/thumping noise on rough roads and/or knocking noise when moving steering in both directions on all model 164 and 251 vehicles. model years unknown. *pe | 08/27/2008 | |
| STEERING - GEAR BOX - SHAFT PITMAN | |||||
| TB-46-10-32 | 12/02/2008 | 10028646 | Mercedes: groaning or dull, heavy cracking noises from steering shaft area. when turning steering wheel or moving off or braking. this may be emanating from the bearing and housing of upper steering shaft (firewall pivot point) or steering | 05/12/2009 | |
| STEERING - GEAR BOX - SHAFT SECTOR | |||||
| TB-46-10-32 | 12/02/2008 | 10028646 | Mercedes: groaning or dull, heavy cracking noises from steering shaft area. when turning steering wheel or moving off or braking. this may be emanating from the bearing and housing of upper steering shaft (firewall pivot point) or steering | 05/12/2009 | |
| STEERING - RACK AND PINION | |||||
| 462046 | 12/04/2008 | SB-46-20-46A | 10020460 | Play in the rack and pinion steering system. models 203, 209, 210, 211, 215, 220, 230. mercedes benz. *kb updated 5/13/09. *pe | 10/23/2006 |
| STEERING - WHEEL AND HANDLE BAR | |||||
| TB-46-10-39C | 12/02/2008 | 10028645 | Mercedes: chrome plating peeling on decorative caps on the steering wheel spokes, this is due to less than optimal adhesion between chrome plating and base material. models 164 and 251. model years unknown. *pe | 05/12/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/20/2008 | 90000 | 1 | |
| I had taken my mercedes ml320 in for recall work #2003040005 at motor works in hoffman estates il. for power steering pump recall and they wanted to charge me approx. $6,000.00 for this service which should be free. i've tried to contact mercedes and motor works with no response the clamps that connect the power steering hoses come off quite often resulting in loss of control, i guess i shouldn't expect much for a $40,000.00 car!! *tr | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 10/24/2007 | 51723 | 1 | 01/02/2003 |
| Car makes a washing machine type nose when the steering wheel is turned. mercedes dealer evaluated and found the steering gear box/rack & pinion is worn and should be replaced. although dealer recommended replacement of part they did add a lubricant to power steering fluid to eliminate the noise (which is still there presently). warranty company refuses to replace rack & pinion because they state part is still functioning as intended. however, if part completely fails and the steering goes out, i could be involved in an accident, possibly causing death or injury. *tr | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 01/22/2008 | 100000 | 2 | 01/01/2003 |
| I have a 2003 mercedes ml 320 that has power steering fluid problems. this is due to a recall issued by mb for faulty hosing, piping and connections. i had loss of steering capability while driving which lead me to steer off the road during rainy conditions. *tr | |||
| 12/06/2007 | 62000 | 1 | 05/01/2003 |
| Tl*the contact owns a 2003 mercedes benz ml320. the contact exited an offramp at 10 mph and the vehicle came to a complete stop. when she attempted to accelerate, she lost all power steering ability. she was able to drive home and later had the vehicle towed to the dealer. the dealer stated that there was a leak in the power steering unit and one of the o-rings needed to be replaced. the vehicle is currently at the dealer, but the contact feels that it is a manufacturer defect. the current and failure mileages were 62,000. | |||
| 1 | |||
| Consumer has contacted dealer for the last 6 weeks regarding recall remedy 03v121000, but dealer continually asked consumer to call back and never gave valid reason of why could not perform recall repairs. dealer has yet to set up an appointment or even state whether parts were available or been ordered.*ak | |||
| STEERING - RACK AND PINION | |||
| 10/24/2007 | 51723 | 1 | 01/02/2003 |
| Car makes a washing machine type nose when the steering wheel is turned. mercedes dealer evaluated and found the steering gear box/rack & pinion is worn and should be replaced. although dealer recommended replacement of part they did add a lubricant to power steering fluid to eliminate the noise (which is still there presently). warranty company refuses to replace rack & pinion because they state part is still functioning as intended. however, if part completely fails and the steering goes out, i could be involved in an accident, possibly causing death or injury. *tr | |||