Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 042111 | 11/01/2004 | 10013381 | Malfunction indicator lampand p0460 dtc in memory. *eh | 04/18/2005 | |
| 18383 | 01/01/2005 | 10013321 | Am/fm and cellular phone reception interference - service tip. *tt | 04/14/2005 | |
| 04174 | 09/06/2004 | 10013116 | Malfunction indicator lamp (mil) illuminated - system lean diagnostic trouble codes (dtc's) - service tips. various models including 2004 f-series. *tt | 04/08/2005 | |
| 0523 | 02/07/2005 | 10012937 | Delayed reverse engagement. *eh | 04/04/2005 | |
| 041515 | 08/09/2004 | 10011160 | Diagnostic trouble code (dtc) p0442. *tt | 01/06/2005 | |
| 18222 | 10/01/2004 | 10010733 | Malfunction indicator lamp (mil) on with diagnostic trouble code (dtc) p0460 in continuous memory. oasis. *tt | 12/07/2004 | |
| 17809 | 05/01/2004 | 10008568 | A no crank/no start. connector c192 or c146 not fully connected. *tt | 08/05/2004 | |
| 17745 | 05/01/2004 | 17791 | 10008241 | Diagnostic trouble code (dtc) p1233 with possile driveability or no start condition. *tt | 07/23/2004 |
| 0476 | 01/01/2004 | 10008204 | Noise-climate control-register vent rattle with a/c blower on. *mj | 07/23/2004 | |
| 17876 | 06/01/2004 | 10008266 | Malfunction indicator lamp (mil) on with diagnostic trouble code (dtc) p0442 or p0456. *tt | 07/23/2004 | |
| 17295 | 10/01/2003 | 10004937 | Flickering electronic instrument cluster display, electronic automatic temperature control display, radio display, and/or overhead console display. *tt | 01/20/2004 | |
| 03181 | 09/15/2003 | 10004027 | Remote keyless entry (rke) - service tips. *tt | 11/14/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/12/2013 | 30035 | ||
| Tl* the contact owns a 2004 mercury grand marquis. the contact stated that the instrument panel malfunctioned. the vehicle was taken to an independent mechanic. the technician was unable to diagnose the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 30,035 and the current mileage was 30,050. | |||
| 02/12/2013 | 30035 | ||
| Tl - the contact owns a 2004 mercury grand marquis. the contact stated that the instrument panel malfunctioned. the vehicle was taken to an independent mechanic. the technician was unable to diagnose the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 30,035 and the current mileage was 30,050. mah | |||
| 02/12/2013 | 30035 | ||
| Tl - the contact owns a 2004 mercury grand marquis. the contact stated that the instrument panel malfunctioned causing the gauges to stop working. the vehicle was taken to an independent mechanic. the technician was unable to diagnosed the failure. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the failure mileage was 30,035 and the current mileage was 30,050. pm | |||
| 12/31/2012 | 80000 | ||
| Tl* the contact owns a 2004 mercury grand marquis. while driving approximately 50 mph, the headlights suddenly failed. the headlights became operable within ten minutes. the malfunction occurred four times. the vehicle was taken to an authorized dealer twice for the same failure. the second time a diagnostic test was performed, the technician stated the computer chip needed to be replaced. the vehicle was repaired. the manufacturer was notified of the defect. the approximate failure mileage was 80,000. | |||
| 12/31/2012 | 80000 | ||
| Tl-the contact owns a 2004 mercury grand marquis. while driving approximately 50 mph, the headlights suddenly failed. the headlights became operable within ten minutes. the malfunction occurred four times. the vehicle was taken to an authorized dealer twice for the same failure. the second time a diagnostic test was performed, the technician stated the computer chip needed to be replaced. the vehicle was repaired. the manufacturer was notified of the defect. the approximate failure mileage was 80,000. mah | |||
| 12/31/2012 | 80000 | ||
| Tl-the contact owns a 2004 mercury grand marquis. while driving approximately 50 mph, the headlights were in operation and then they suddenly failed to illuminate. the headlights became operable within ten minutes. the malfunction occurred four times; the vehicle was taken to an authorized dealer twice for the same failure. the second time a diagnostic test was performed, the technician stated the computer chip needed to be replaced. the vehicle was repaired. the contact was displeased to know the owner's manual did not indicate the procedure to take once the failure occurred. the manufacturer was notified of the defect. the approximate failure mileage was 80,000. js | |||
| 07/28/2012 | 103000 | 1 | |
| My mother-in-law has a 2004 grand marquis & last night when she started the car to go home after visiting us, the headlights would not come on at all....additionally, the interior lights have come on all by themselves intermittently, and consequently, the battery is drained each time it happens. the interior problem may or may not fix itself by starting/shutting off/opening/closing door. all i did was type 2004 mercury grand marquis in yahoo search & a multitude of similar problems came up in the results: all stating a defective light control module (lcm). i am going to take the one out of her car today & take it apart & inspect it for cracked (cold solder) solder joints as almost anything with a pc board ( (made in the last 25 years especially) tends to develop cracked solder because they are made cheaply by using as little solder possible to hold the joint together (when new, anyways) . yet another cheap, modern junk electronic item pumped out in bulk by the thousands that the manufacturer will not support, unless it fails within the warranty period! i cannot believe ford motor company won't issue a recall for this problem as it is not an isolated problem, according to my research! maybe once someone dies in a car wreck from the lights going out while they're going down a freeway @ 70mph, someone will get a good lawyer and sue the pants off of ford motor company!! class action lawsuit, anybody? *js | |||
| 07/28/2012 | 103000 | ||
| My mother-in-law has a 2004 grand marquis & last night when she started the car to go home after visiting us, the headlights would not come on atall....additionally, the interior lights have come on all by themselves intermittently, and consequently, the battery is drained each time it happens. the interior problem may or may not fix itself by starting/shutting off/opening/closing door. all i did was type 2004 mercury grand marquis in yahoo search & a multitude of similar problems came up in the results: all stating a defective light control module (lcm). i am going to take the one out of her car today & take it apart & inspect it for cracked (cold solder) solder joints as almost anything with a pc board ( (made in the last 25 years especially) tends to develope cracked solder because they are made cheaply by using as little solder possible to hold the joint together (when new, anyways) . yet another cheap, modern junk electronic item pumped out in bulk by the thousands that the manufacturer will not support, unless it fails within the warranty period! i cannott believe ford motor company won't issue a recall for this problem as it is not an isolated problem, according to my research! maybe once someone dies in a car wreck from the lights going out while they're going down a freeway @ 70mph, someone will get a good lawyer and sue the pants off of ford motor company!! class action lawsuit, anybody? | |||
| 09/05/2011 | 61000 | ||
| Lights went out while driving down a major highway, only brights would work, then they went off. after clicking them off and on they came back on for a while , then off again. what a dangerous situation this is!! please do a recall on this as i have seen numerous complaints about this happening to people. i can not go anywhere at night in my car, only trust daytime driving now! | |||
| 07/01/2011 | 58000 | ||
| The headlights failed during operation of the vehicle while in light rain at night in town. i did not notice the lights failed, on coming trafic flashed their lights to tell me my lights were off. pulling over to the curb i wiggled the cabling under the dash and the lights came on, i then proceeded to move again and the light went off. after a few attempts of wiggling the cabling near the lem module the lights stayed on enough to return to my home. this has been an on going situation with the lights, and i have been on the internet to troubleshoot this fault in the ford motor vehicles. that this problem has been reported with out a recall is appalling. the location of the failed unit most likely is the reason for service mechanic estimates of $700 to $1500 to replace this part. one only has to go on the internet and write the 2004 lighting problem and see the lem module has a un-going product failure. | |||
| 10/06/2011 | 34234 | ||
| My mercury marquis is unsafe! both of my night-time headlights went out at the same time. all other lights work fine inside and out. the head-lights now only work if i hold the high-beam bar, however, they do not work if i let go of the control bar. i drive my vehicle very little, and mostly during the day; however, i do take 70 mph interstate highway trips returning at night. there is no fuse for the head lights or the light control module in either the fuse box above the brake pedal, or under the hood. further investigation reveals that the head light fuse is inside the light control module which is located under the dash above the gas-pedal. also, i've learned that even when this lcm unit is replace, that a new lcm unit can be defective also. common sense dictates that something electrical is causing the fuse to blow in the unit. i believe this indicates a looming fire hazard about to happen. overheating the electrical system from where? if i would elect to have the lcm unit modified with a larger interior fuse, i fear this is not a solution either. ford needs to find the source of the problem that is blowing this fuse even in the new units. the installation at the dealership is $700.00 or above. the market price of the lcm unit is $90. fords needs to recall and replace this lcm unit for an indeffinate period; however, since they are making a bunch of money replacing them, and no one has gotten killed yet, will they? i fear replacing the unit this week, an the new one failing and me, suddenly with no headlights possibly running over a pedestrian, or crashing on the interstate and me or someone dying. this problem makes my mercury absolutely unsafe !!! i want an indeffinate recall of this unit, and for ford to find and repair the cause of the unit failing. | |||
| 05/05/2011 | 92350 | ||
| When driving at night the low beam headlights go out while vehicle is in motion. this failure is unpredictable and leaves the driver literally in the dark with the vehicle moving at whatever speed and direction it is going at. this is definitely a serious safety issue as my research has found that this is a common failure of the vehicle's light control module (lcm). further reasearch reveals that the ford / mercury automotive dealerships maintain a ready stock of this part for replacement at the hefty average price of $ 700.00. given the severity of this safety issue it is difficult to understand why there has been no apparent action by nhtsa to require a recall by the manufacturer. this failure recurrs frequently and unpredictably. | |||
| 03/21/2011 | 112800 | ||
| Headlights go out while driving. they will stay off for a 2 or 3 min. and will come back on for a while, then go off again. i have had the light go off in a 5 mile drive 4 times. this is very dangerous. i have not had a crash, but was pulled over by the police. i have replaced one part, the multi-purpose switch and it had no effect on the lights. after several days of research i beleave the cause is the light control module, this part runs from 400 to over 700 dollars. i am on a fixed income and do not have the money to fix this problem. ford should be the one to replace the part. the headlight switch has nothing to do with the lights going out. since the purchase date the switch was on auto, after changing the m-p switch i put the headlights on manual on/off. this problem has being going on for over 2 months. the problem has not been fixed. no funds | |||
| 03/08/2011 | 88670 | ||
| Loss of headlights while night driving. this happened on two different occassions. correction required was the replacement of the lighting control module (lcm) on a 2004 mercury grand marquis gs ($512,00). we understand this problem entails 2000 to 2007 ford crown victoria and mercury marquis models only, and ford motor co, has received numerous complaints about this happerning but refuses to issue a recall notice. | |||
| 08/29/2010 | 49500 | ||
| Headlights went out while driving the vehicle. this was on a dark, dark, 2 lane country road with little or no shoulder. using the high beam hold function light would come on high beam. working switches would not bring lights back on. checking lights later, found lights would go out within 5 mins - stay out for less than 5 mins and then repeat. repair was the lcm module which dealer charged aprox. $700 to fix. very dangerous and scary! tail lights did stay on. | |||
| 07/05/2009 | 100600 | 1 | |
| Light controler shuts lights off at night while driving. the only way to get lights to drive with is to hold dircetional signial handel up with one hand and drive with the other. *tr | |||
| 06/06/2009 | 96500 | 1 | |
| While driving at night with the headlight switch in the automatic selection the headlights went out. this was on june 6, 2009, at 11:00 p. m. then on june 27, 2009, at 9:10 p. m. while turning onto an interstate highway the headlights went out again. this time the headlight selection switch was in the manual mode. both time the highbeam selection switch was pulled and after a 15 to 20 minute period the headlights came back on. *tr | |||
| 03/21/2009 | 79000 | ||
| Tl*the contact owns a 2004 mercury grand marquis. while driving 50 mph, the contact smelled a burning odor and noticed smoke coming from the lighting control module. he pulled the vehicle over and opened the hood. the horn began to sound, so he disconnected the battery. the fire department arrived and a report was filed. the contact was informed that the failure was due to an electrical issue. the vehicle was towed to a repair shop and the lighting control module box was repaired. the dealer stated that they were unaware of the failure. the failure and current mileages were 79,000. | |||