Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| INTERIOR LIGHTING | |||
| 07/28/2012 | 103000 | 1 | |
| My mother-in-law has a 2004 grand marquis & last night when she started the car to go home after visiting us, the headlights would not come on at all....additionally, the interior lights have come on all by themselves intermittently, and consequently, the battery is drained each time it happens. the interior problem may or may not fix itself by starting/shutting off/opening/closing door. all i did was type 2004 mercury grand marquis in yahoo search & a multitude of similar problems came up in the results: all stating a defective light control module (lcm). i am going to take the one out of her car today & take it apart & inspect it for cracked (cold solder) solder joints as almost anything with a pc board ( (made in the last 25 years especially) tends to develop cracked solder because they are made cheaply by using as little solder possible to hold the joint together (when new, anyways) . yet another cheap, modern junk electronic item pumped out in bulk by the thousands that the manufacturer will not support, unless it fails within the warranty period! i cannot believe ford motor company won't issue a recall for this problem as it is not an isolated problem, according to my research! maybe once someone dies in a car wreck from the lights going out while they're going down a freeway @ 70mph, someone will get a good lawyer and sue the pants off of ford motor company!! class action lawsuit, anybody? *js | |||
| 05/09/2008 | 150000 | ||
| Tl-the contact owns a 2004 mercury grand marquis. the contact stated that while driving 30 mph at night, the headlights and the interior lights would suddenly malfunction and stop illuminating, increasing the risk of a crash. the vehicle was taken to an authorized dealer, where a diagnostic test indicated that the head light control module was faulty. the contact did not have the headlight control module replaced. the failure mileage was 150,000. sm. | |||
| 05/09/2008 | 150000 | ||
| Tl-the contact owns a 2004 mercury grand marquis. the contact stated while driving 30 mph at night the headlights and the interior lights suddenly malfunction and go out increasing the risk of a crash. the contact took the vehicle to a dealer for a diagnostic test. the test shown a faulty head light control module. the contact did not have the headlight control module replaced. the contact stated the vehicle was unsafe to drive. the failure mileage was 150,000. jo | |||
| 05/28/2005 | 0 | 0 | 05/10/2004 |
| Toe of left foot hits plastic panel directly to the left of the brake pedal when moving left foot to the brake pedal. insufficient clearance above left foot due to the plastic panel that covers the courtesy light bulb. | |||
| 04/04/2005 | 1 | ||
| The interior lights are unable to light up, preventing the consumer from seeing the speed indicator, oil, and fuel gauges. manufacturer has been notified by consumer. *ak *sc *jb | |||