Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 04251 | 12/27/2004 | 10014165 | Aluminum corrosion - service tip. *tt | 04/28/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 09/13/2008 | 50000 | 1 | |
| Paint peeling on 2004 mercury grand marquis. doors rusting out due to rain/wash water accumulating in doors. rust bubbling under window rubber. spoke to wester ny ford rep- claims there's nothing ford can do. *tr | |||
| 12/16/2007 | 71198 | 1 | 11/15/2004 |
| Paint peeling on trunk. *tr | |||
| 05/28/2005 | 0 | 0 | 05/10/2004 |
| Toe of left foot hits plastic panel directly to the left of the brake pedal when moving left foot to the brake pedal. insufficient clearance above left foot due to the plastic panel that covers the courtesy light bulb. | |||
| STRUCTURE - BODY | |||
| 08/01/2011 | 203000 | ||
| Tl- the contact owns a 2004 mercury grand marquis. while driving 65 mph, the contact stated that the fiberglass roof detached from the vehicle and ejected onto the rear windshield and trunk. both the trunk and windshield sustained damage. the vehicle was not inspected or repaired. the manufacturer was aware of the failure. the failure mileage was 203,000. the vin was unavailable. rvk | |||
| 08/01/2011 | 203000 | ||
| Tl-the contact owns a 2004 mercury grand marquis. while driving approximately 65 mph, the fiberglass roof completely detached and ejected onto the rear windshield and trunk lid. the vehicle was driven to the side of the road with caution. the windshield did not crack; however the trunk lid and roof top area sustained damages. the remainder fabric which was partially attached to the roof was removed and the vehicle resumed operation. the vehicle was not diagnosed or repaired. the manufacturer was notified of the defect. the approximate failure mileage was 203,000. the vin was unavailable. js | |||
| 11/14/2009 | 77000 | ||
| Fuel pump and crankshaft sensor both went out on vehicle at same time. repair of crankshaft sensor wasa $400 and fuel pump repair was $740. doors do not lock properly when using the key remote and lights inside the vehicle on controls flicker on and off. heating element in leather seat on passenger side has never worked and had to replace tires due to unusual weat and tear. cost to replace tires was $478. driver sides door will not shut all the way due to alignment problems and this problem has not been corrected. had to replace fuel filter due to leaking and this cost $178. car has become a money pit and it only has 77,000 miles on it. | |||
| STRUCTURE - BODY - ROOF AND PILLARS | |||
| 01/21/2007 | 50000 | 1 | 10/01/2005 |
| Tl*the contact owns a 2004 mercury grand marquis. while driving 45 mph, debris from the preceding vehicle struck the roof of the contact's vehicle. the failure caused the paint to chip. the contact took the vehicle to a mechanic and they stated that the paint was delaminating. the insurance company stated that the vehicle was destroyed. the powertrain was unknown. the current mileage was 60,000 and failure mileage was 50,000. | |||