Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
1754502/01/200410008116Cosmetic cracking of lower control arm bushing sleeve. *mj07/22/2004
SUSPENSION - FRONT
0415508/09/200410011151Squeak or rubbing noise from front suspension - front spring insulator revised. *tt01/04/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
11/10/2011330001
 Check air suspension light came on. vehicle bottomed out causing very poor handling and control. repair showed failure of air compressor pump, part number 8w1z5319a, a part common to ford motor vehicles with air suspension. the replacement pump has a mrp of $410.00 and $238.00 labor. the vehicle is only driven on paved roads and has never been damaged by poor road conditions.
06/14/200621000112/31/2004
 2004 mercury marquis rear shocks went bad. consumer would like reimbursement for repair work done. *kb the consumer noticed a slight bounce coming from the rear of the vehicle. the consumer was informed the shocks were leaking oil. *jb
06/15/2004106/12/2004
 Vehicle vibrated when in motion at speeds of 45 mph or greater.when driving at 70 mph back end swayed.consumer took vehicle back to the dealer, who changed and balanced tires, also, changed the wheel hubs, but problem recurred. *ak *nm