Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||||
| 04189 | 12/13/2004 | 04245 | 10014062 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 04/27/2005 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||||
| 041514 | 08/09/2004 | 04189 | 10011159 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 01/04/2005 |
| 031501 | 07/12/2004 | 04137 | 10009321 | Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns. *tt | 09/23/2004 |
| VISIBILITY - GLASS, SIDE/REAR | |||||
| 17502 | 01/01/2004 | 10007336 | Slow or binding side door glass operation. *tt | 06/14/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 04/16/2012 | |||
| Tl-the contact owns a 2004 mercury grand marquis. the contact stated that the headlight could not be turned off and sporadically, the headlight would not illuminate. the battery had to be disconnected in order to turn the headlights off. the vehicle was not taken to the dealer nor repaired. the failure mileage was not available and the current mileage was 54.095. kmj | |||
| 04/16/2012 | 54095 | ||
| Tl-the contact owns a 2004 mercury grand marquis. the contact stated the vehicle headlight failed. the headlight would not turn off and sometimes the head light would not illuminate. the battery had to be disconnected to be able to turn the headlight off. the vehicle was not taken to the dealer. the vehicle was not repaired. the failure mileage was not available and the current mileage was 54.095. li | |||
| 06/01/2010 | 70000 | ||
| Tl the contact owns a 2004 mercury grand marquis. the contact stated the vehicle headlights and windshield wiper failed. the vehicle was taken to the local mechanic who performed a diagnosed that located the failure at the headlight light control modulator and the windshield wiper motor. the manufacturer took a report 0401172081 and advised to take the vehicle to the dealer to be diagnosed. the vehicle has not been repaired. the failure mileage was 70,000 and the current mileage was 90,000. li | |||
| 10/01/2008 | 43000 | 1 | |
| The actuator that allow hot air to flow into the car for heat malfunctions and will not move. you can not defrost the windshield resulting in zero visibility while driving in the cold. *tr | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 06/29/2005 | 51789 | 1 | 04/01/2004 |
| The right windshield wiper broke off the arm while driving and flew off the vehicle. the arm and windshield wiper had to be replaced. the following vehicles had the same problem. vehicle #1 2mefm74w84x630117 2004 gs mercury marquis 06/24/05 vehicle #2 2mefm74w24x661623 2004 gs mercury marquis 06/26/05 | |||
| 06/30/2005 | 38749 | 1 | 04/30/2004 |
| The right windshield wiper broke off the arm while driving and flew off the vehicle. the arm and windshield wiper had to be replaced. | |||
| 03/07/2005 | 156000 | 1 | 01/03/2004 |
| During a rain storm windshield wipers stopped working. consumer had to pull off of the road. consumer was able to get them to work intermittently, and wished to have the manufacturer make the repairs .*ak the vehicle was taken to the dealer but they were unable to duplicate the problem. *bf *nm | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 01/05/2008 | 35000 | 4 | 11/15/2004 |
| Windshield wipers on my 2004 mercury grand marquis began operating erratically two months after the vehicle was out of warranty. initially they turned on by themselves and could not be turned off; a week later i could not turn them on at all except in the very high setting. finally, 1-2 weeks later they wouldn't turn on at all. all of this erratic operation happened within a 3 to 4 week period seemingly at comparatively low temperatures (15 to 30 degrees fahrenheit). the dealer recommended replacing a switch on the steering column for $350, but this did not permanently solve the problem. then they recommended replacing the windshield wiper motor for another $350. so far this approach seems to have alleviated the problem, but such an outlay 2 months out of warranty is inexcusable, without a recall and free repair, given fords apparently generic problem with erratically operating wipers on their other products. fortunately, i was not in any dangerous situations (snow or rain storms, etc.) where my immediately safety depended on the reliable operation of the wipers, but this is a potentially dangerous condition and an inexcusable cash outlay for consumers. *tr | |||