Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | ||||||||||||||||
| 00V072000 | FORD MOTOR COMPANY | from 09/14/1998 to 09/12/1999 | V (Vehicle) | 208903 | 04/15/2000 | ODI | FORD MOTOR COMPANY | 03/07/2000 | 03/13/2000 | |||||||
| Defect Summary | Vehicle description: multi-purpose vehicles equipped with 4.0l engines and all-time 4-wheel drive (a4wd) powertrains. the generic electronic module (gem) could experience a condition referred to as lock-up in which the gem controlled electronic functions (e.g., front windshield wipers, interior lights, 4x4 system, etc.) could not be turned on or, in some cases if the function is on, could not be turned off. | |||||||||||||||
| Consequence Summary | An inoperative windshield wiper system could affect driver visibility, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will install a resistor in the gem circuit. | |||||||||||||||
| Notes | Owner notification began april 15, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 04174 | 09/06/2004 | 10013116 | Malfunction indicator lamp (mil) illuminated - system lean diagnostic trouble codes (dtc's) - service tips. various models including 2004 f-series. *tt | 04/08/2005 | |
| 0471 | 12/31/2004 | 04262 | 10008201 | Warning indicators-parking aid-reverse sensing system (rss) and forward sensing system (fss)-false activation of warning tone-service tips. *mj update. *tt | 07/23/2004 |
| 03203 | 10/13/2003 | 0398 | 10004886 | Malfunction indicator lamp illuminated with diagnostic trouble codes (dtcs) p0442, p0455, p0456, p0457 or p1442 or a check fuel cap lamp illuminated with dtc p0457 for the evaporative emission system. *tt | 01/14/2004 |
| 03181 | 09/15/2003 | 10004027 | Remote keyless entry (rke) - service tips. *tt | 11/14/2003 | |
| 13879 | 03/01/2001 | 620279 | Information on replacing a gem module on 4x4 vehicles equipped with 4.0l sohc, ohv and the neutral tow kit. *tt | 07/23/2001 | |
| 13097 | 08/01/1999 | 6091896 | Some vehicles may exhibit no 2-step unlock or a false diagnostic trouble code b1834 (door unlock disarm output - cir) generated by the gem. *tt | 11/16/2000 | |
| 6905 | 09/01/1999 | 6090213 | Information on removing and / or replacing the generic electronic module (gem). *tt | 03/10/2000 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| 0245 | 03/04/2002 | 636065 | Information regarding discharged battery charging service tips and guidelines. *tt | 11/05/2002 | |
| 13174 | 09/01/1999 | 6090526 | Information regarding contact engineering with battery leak concerns. *mjs | 03/21/2000 | |
| 6990 | 09/01/1999 | 6090297 | Information regarding vehicles exhibiting a battery leak concern. *tt | 03/14/2000 | |
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||||
| 13333 | 10/01/1999 | 6092154 | Some vehicles may exhibit fuse #18 in the fuse junction panel intermittently going open. *tt | 11/27/2000 | |
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||||
| 0162 | 04/02/2001 | 619266 | Vehicles equipped with passive anti-theft system (pats) may not start or crank. *tt | 05/22/2001 | |
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| 13352 | 10/01/1999 | 609645 | Vehicles with automatic 4 wheel drive may exhibit multiple generic electronic module (gem) functional concerns. *tt | 04/05/2000 | |
| 9913138 | 08/01/1999 | 609050 | Information on replacing and removing the generic electronic module (gem). *tt | 12/07/1999 | |
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||||
| 012113 | 10/29/2001 | 627774 | Some ignition switch lock cylinder assemblies may exhibit rougness and / or excess effort in turning, key does not fully return from start, a malfunction indicator lamp may illuminate with p0500, p1502 and u1039 stored in powertrian control | 02/22/2002 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 99222 | 10/18/1999 | 6089681 | Subject on a wire harness terminal repair kit available for repairing electrical wiring harnesses. *tt | 02/11/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 12/26/2011 | 119000 | ||
| Tl* the contact owned a 2000 mercury mountaineer. the contact stated that the vehicle was parked and shut off for approximately forty-five minutes when the vehicle caught on fire. the fire department appeared on the scene to extinguish the fire. the fire department also informed the contact that the fire originated on the driver's side need the instrument panel. the vehicle was destroyed. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 119,000. | |||
| 12/26/2011 | 119000 | ||
| Tl-the contact owned a 2000 mercury mountaineer. the contact stated that the vehicle was parked and shut off for approximately forty-five minutes when the vehicle caught on fire. the fire department appeared on the scene to extinguish the fire. the fire department also informed the contact that the fire originated on the driver's side need the instrument panel. the vehicle was destroyed. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 119,000. kmj | |||
| 12/26/2011 | 119000 | ||
| Tl-the contact owned a 2000 mercury mountaineer. the contact stated that the vehicle was parked and shut off for approximately forty-five minutes when the vehicle caught on fire. the fire department appeared on the scene to extinguish the fire. the fire department also informed the contact that the fire originated on the driver's side need the instrument panel. the vehicle was destroyed. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 119,000. sm. | |||
| 05/28/2011 | 110000 | ||
| Tl- the contact owns a 2000 mercury mountaineer. while driving approximately 35 mph attempting to make a left turn, the contact noticed smoke emitting from the hazard warning switch housing. the failure occurred twice. the failure was not diagnosed nor was the vehicle repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 110,000. rvk | |||
| 05/28/2011 | 110000 | ||
| Tl-the contact owns a 2000 mercury mountaineer. while driving approximately 35 mph attempting to make a left turn, the contact noticed smoke emitting from the hazard warning switch housing. the failure occurred two different times. the vehicle had not been diagnosed or repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 110,000. js | |||
| 03/18/2009 | 138000 | 1 | |
| Fire under hood while driving. vehicle engine, wiring, battery, front tires, all rubber parts, belts destroyed. looks to be totaled/burt beyond repair. *tr | |||
| 09/01/2005 | 08/01/2002 | ||
| Consumer lost use of all accessories ie. lights, mirrors, power door locks, wipers power windows etc. the consumer had gem module and wiper motor replaced. *ts *nm | |||
| 11/01/2004 | 5 | ||
| This has to be worst car i have ever owned. the radio display goes on when it wants, it makes terrible noises, rides terrible and it depreciates terrible. i will never buy another ford product again. this is a terrible car. anyone that wants to buy one should not, it looks like a classy suv but it is a big piece of junk.*ak | |||
| 1 | 08/01/2002 | ||
| No power switch, wipers, windows, automatic door locks, etc... *ph recall#00v072000. the consumer covered the cost of the wiper motor module. *sc | |||
| 05/22/2003 | 85000 | 04/30/2001 | |
| Engaging the left turn signal causes smoke to be emitted from the emergency flasher switch housing on top of the steering column. *tt | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 10/06/2007 | 126000 | 50 | 10/05/2007 |
| Tl*the contact owns a 2000 mercury mountaineer. when the contact purchased the vehicle, the rear wiper was not working at all. the failure was noticed while driving 35 mph. the vehicle was taken to the dealer and the arm, motor, and wiring were replaced. afterwards, the front wipers would not receive wiper fluid. the dealer corrected the failure and the wipers worked for approximately 3-4 weeks. currently, the front wipers are the only ones that function. the contact spoke with the manufacturer and they stated that the failure was not a safety issue and were no longer involved with nhtsa campaign id number 00v072000 (electrical system:fuses and circuit breakers). the current and failure mileages were 126,000. | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 06/15/2006 | 50000 | 1 | |
| Smoke coming from turn signal when being used. happens only when you are turning left. back windshield wiper works for a few weeks then needs motor to be replaced. stereo lights quite working will come on only if you are driving in the rain. *jb | |||
| 05/01/2003 | 36001 | 1000 | 09/07/1999 |
| Lcd display on stereo/clock only works occasionally most of the time there is not a time display available. and we have various gauges that will not work and then will work for a brief time and then again stop working. *jb | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 05/10/2006 | 102000 | 1 | 06/05/2000 |
| 2000 mercury mountaineer 2wd. caught fire in a parking lot within a few minutes of turning off the ignition. sparks fell from under the engine compartment and then caught fire. fire dept. responded to fire. *jb | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 08/01/2005 | 64000 | 1 | 05/20/2000 |
| October 18, 2005 u. s. department of transportation national highway traffic safety administration office of defects investigation nvs-210, 400 7th street sw washington, dc 20590 dear department of transportation: i am writing because of a safety concern with mercury 2000 mountaineer. my mountaineer, vin # 4m2du86p6yuj37466, has a problem with the airbag safety system. i believe this problem is caused by a design deficiency. the airbag warning light on my instrument panel flashes several times and then comes on steady. i took it in for repair and the service representative at the ford dealer told me the wiring harness was bad. they said that tests showed that the harness was corroded. since the harness runs under the carpet on the floor, water and salt had probably entered the harness and corroded it. they said that my airbag system was unreliable. i believe it is unreasonable and dangerous to install a critical safety system component in a known location of corrosives and moisture, unless that component is designed to protect against those hazards. it appears that the airbag wiring harness is not so designed. as these vehicles age, this could become more and more of a problem. the repair is expensive, i was quoted $970. the trade in value of my vehicle is about $8600. as these vehicles age they will have less and less value and the cost of repair will become a larger and larger percentage of vehicle value. i believe you should query ford motor company and find out how prevalent this problem is and see if the frequency of the problem is increasing. it should continue to be monitored as these vehicles age. perhaps mercury should act to replace these harnesses before they become inoperative. j. donald thornton. *nm | |||