Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | |||||
| 18254 | 10/01/2004 | 10010746 | Speed control inoperative or not holding the set speed. oasis. various models including 2005 explorer, sport trac, mountaineer and aviator. *tt | 12/07/2004 | |
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| 16706 | 03/01/2003 | 10001948 | Squeaking accelerator pedal while driving during cold, hot, dusty, and dry conditions. *tt *jb | 07/28/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 05/13/2011 | 112000 | ||
| Tl*the contact owns a 2003 mercury mountaineer. the contact stated the brake and accelerator pedals failed simultaneously. while driving 55 mph with the brake pedal engaged the pedal extended to the floor board. simultaneously, the accelerator pedal and the brake pedal was stuck in the down position. as the vehicle tried to slow down the brakes were on fire. the contact thrust the gear into park, pulled the emergency brake which failed to function, turned the engine off and was able to exit from the vehicle without being injured. the fire was extinguished. the fire department filed a report. the vehicle was towed to an auto repair shop. the dealer was not notified of the failure. the manufacturer was stated there was no recall and offered no assistance. the failure mileage was 112,000. | |||
| 05/13/2011 | 112000 | ||
| Tl-the contact owns a 2003 mercury mountaineer. the contact stated the brake and accelerator pedals failed simultaneously. while driving 55 mph and getting off the exit and pressing the brake pedal the brake went all the way to the floor. at the same time the accelerator pedal went into a stuck position both brake and accelerator pedal was stuck in a down position. as the vehicle was trying to slow down the brake was on fire. the contact stated he thrust the gear into park, pull the emergency brake which did not register, turn the engine off and was able to exit from the vehicle with no other problems. the fire was extinguished; the fire department came who took a report which is available if needed. no one was injured and the vehicle was towed to auto mechanic shop. the dealer was not contacted. the manufacturer was contacted who stated there was no recall and offered no other assistance. the failure mileage was 112,000....mw | |||
| 01/01/2006 | 85000 | ||
| 2003 mercury mountaineer the cruise control on the steering column . the off button does not work ,the brake peddle must be applied, and the button to slow down the truck also does not work .no specific date ,a complaint was made to ford when it first happened when the truck was under warranty but they said they could not find anything wrong . | |||
| 06/25/2010 | 93000 | ||
| Driving on highway and tried to stop for red light. cruise control had been on but when brakes were pressed vehicle was not slowing down. as i got closer to the stopped cars i put transmission into neutral and rpms went way up. i pulled over and shut off. had car towed and repaired. it happened again on interstate next day. brought to ford dealer and told it was cruise control cable. this is a very dangerous situation. | |||
| 03/01/2005 | 4 | ||
| Vehicle experienced sudden acceleration periodically when coming to a stop. taken to dealer for a check up for the third time, but the problem recurred. *ak | |||
| 02/09/2005 | 46800 | 5 | 12/20/2004 |
| Unintended acceleration of vehicle without warning. also had unintended shut downs of vehicle during previous week. vehicle was taken to dealer for repairs. dealer still has vehicle. i almost ran over 2 pedestrians crossing the street at a nursery school. i was able to control the problem with the vehicle's brakes. *jb | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 07/13/2005 | 0 | 01/22/2004 | |
| I read an article from the chicago tribune titled sticky throttles. i have a 2003 mercury mountaineer and the unintended acceleration happened to me on july 13th. i was coming to a stop at a stop light and just as i was about to a complete stop, with my foot on the brake, it tried to accelerate and then stopped. so you may also want to look a the 2003 model also. the article i mentioned is below. sticky throttles chicago (chicago tribune)--the national highway traffic safety administration is investigating 690,000 2002 ford explorers and mercury mountaineer sport-utility vehicles after complaints of sticking throttles and unintended acceleration. the agency's preliminary investigation of vehicles with 4- liter, 6-cylinder engines was prompted by 15 complaints. nhtsa is investigating 2003 and 2004 ford mustang, mustang convertible and mustang gts after complaints of accelerator pedal interference with the car's carpet. the probe involves about 20,000 mustangs. nhtsa investigations can lead to vehicle recalls. | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 11/21/2007 | 27000 | 1 | 11/01/2006 |
| Tl*the contact owns a 2003 mercury mountaineer. while driving 70 mph with the cruise control activated, the rear driver side began to rumble. the vehicle was pulled over and flames began to erupt under the driver side rear door. the fire extinguished itself. there were no prior warning indicators. the vehicle was towed, but not inspected. the current and failure mileages were 27,000. | |||