Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STRUCTURE - FRAME AND MEMBERS
98V323000FORD MOTOR COMPANYfrom 10/14/1985 to 06/27/1995V (Vehicle)269700001/18/1999ODIFORD MOTOR COMPANY12/16/199812/18/1998
Defect SummaryVehicle description: passenger vehicles originally sold or currently registered in connecticut, delaware, district of columbia, illinois, indiana, iowa, kansas, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, nebraska, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virgnia, and wisconsin. the rear lower subframe mount plate nut can experience stress corrosion cracking if subjected to long term exposure to road salts. this can result in fracture and loss of the structural integrity of the subframe mount attachment. detachment of the body mounts at the rear corners of the subframe, which supports the engine and transmission, allows the rear corners of the subframe to drop.
Consequence SummaryIf both rear corners drop, steering would become suddenly very difficult, affecting vehicle control and increasing the risk of a crash.
Corrective SummaryDealers will install subframe rear mount bolts, reinforcement plates, and plate nuts.
NotesNote:this recall campaign supercedes recall campaign 93v-106.owner notification is expected to begin january 18, 1999.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
STRUCTURE
EA92040FORD MOTOR COMPANY11/30/199206/30/1993SUB-FRM/UNIBODY ABSOR.FAIL93V106002
 There is no summary currently available
EA92040FORD MOTOR COMPANY11/30/199206/30/1993SUB-FRM/UNIBODY ABSOR.FAIL93V106000
 There is no summary currently available
EA92040FORD MOTOR COMPANY11/30/199206/30/1993SUB-FRM/UNIBODY ABSOR.FAIL93V106001
 There is no summary currently available

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE - BODY
112/01/1991
 Steering problems due to body mount failure, repaired under recall, however problem w/steering still exists.
STRUCTURE - BODY - BUMPERS
10/13/1998108/01/1992
 Damaged bumper isolators due to crash, insurance co. says they're made as a multi- crash device. are they configured only as in a one time crash? *ak
STRUCTURE - BODY - DOOR
04/30/19971
 Rear power door lock failed.
08/01/1995206/01/1992
 Plastic trim panel separated, passenger side door would not open. tt *slc
10/15/1995
 Plastic trim panel on the driver door is separating. tt
01/05/19951
 Replaced left front/left right power door switch/actuator. *ak
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
11/01/1997305/25/1992
 Door hinge bolts loosen or fall out.
STRUCTURE - FRAME AND MEMBERS
09/04/199285591103/24/1992
 Tl*the contact owns a 1992 mercury sable. when the contact took his vehicle to a local mechanic, corrosion was discovered in the steering column. he also discovered that he was experiencing the same failure listed in nhtsa campaign id number 98v323000 (structure:frame and members). the manufacturer was unable to provide assistance; however, they stated that because it had exceeded ten years, the parts were unavailable. the vehicle has not been repaired. the failure and current mileages were 85,591. updated 10/16/08. *lj the vehicle would pull to the side. updated 10/17/08. *jb
10/27/2004880001
 While driving 30 mph rear sub frame mount bushing separated from the vehicle. recall 98v323000 for the sub frame mount bolts was issued. dealer refused to repair the vehicle because it was not included in the recall due to vin. *ak
02/15/20031140001
 Sub frame rusted due to the problem as described in the sub frame corrosion recall 98v323000. however, this vehicle was not involved in the recall due to vin. *ak
03/05/20041036031
 Corrosion of passenger side rear sub frame, alowing engine to drop down, causing a possible fatal driving condition. sub frame bolts replaced in a recall. entire sub frame was replaced with a new original part from ford, at a $1,100 cost to myself. *ak
1
 While driving under normal conditions steering wheel suddenly locked up without warning. consumer stopped vehicle, turned on hazards, and noticed transmission and motor had dropped. it was later determined that the subframe rusted around both rear bushings. *ak *nlm
08/20/2002403/01/2002
 Problems with suspension, electrical system, tires and driver seat. mr
05/02/20011
 The consumer had received recall notice from the manufacturer of the vehicle regarding the body mounts on the rear corners of the sub-frame, consumer had recall repairs completed, however also stated that without replacing all of the body mounts at the same time there will be problem. *yh
06/22/2001
 While traveling at approximately 45 mph all steering control in vehicle was lost. private mechanic examined vehicle and determined rear subframe bolts on right and left side had corroded/ broke/and disconnected from vehicle. manufacturer informed consumer that this vehicle was not included in recall 98v323000 due to vin. please provide any additional information/attachments. *ak
05/12/2000109/01/1996
 After 5 visits and almost $1,000, marshall ford west in cleveland, oh finally realized the orignal popping noise was the recall - which i had advised them in the first place. my mechanic told me it was the recall item which was the subframe rear mount bolts. i had taken the car in at least on 5 different occasions, had to lease a car one time, they gave me a rental on the next 2 occasions only after i complained. they advised that if they had had the parts in stock, they would have installed the front mount bolts also. after 1 week, the rear mount bolts began popping again. i need someone to check to see if this work was done correctly. they blamed it on other problems, but this was the problem i originally brought it in for. please advise what i can do at this time. i am very unhappy and the noise just keep popping.*ak
07/28/1999
 The lower left rear subframe completely corroded, and fell off from under the vehicle while vehicle was parked in the driveway. this vehicle was not included in the recall for subframe corrosion due to vin. please provide any further information. *ak
 Due to recall number 98v323, concerning rear sub-frame mounts. rear corners of the sub frame mounts corroded, causing damage to engine motor mounts. consumer has contacted the dealer. please provide any further details. *ak
 Consumer received recall 98v323000, rear subframe mounts. contacted the dealer, and no parts were available to correct the problem. please give any further details. *ak
04/01/1992
 Consumer received recall letter concerning subframe, recall repairs completed. recall number 98v323000. loose steering wheel has too much play. *ak
 While driving body mounts on the rear subframe broke, causing loss of steering control. please give any further details. *ak
03/11/1999
 Received recall notice about subframe. contacted dealer. was informed that vehicle can not be repaired until july. mechanic is only doing 6 vehicles a day. owner feels that this is not prompt enough. this is more convenient to her & refuses to go to another ford dealership. recall has since been repaired.
12/10/1998108/01/1996
 The motor mounts and transmission mount failed. they broke due to corrosion. ford issued a technical service bulletin (tsb # 92m77) on this problem stating that they would fix this problem only if the mounts were to break and only up until july 31st, 1996 or 60,000 miles/6 years. luckily the failure was caught in time, otherwise an accident and/or injury would have occurred. i think that if a defective part was installed and a definite outcome was known, there should have been a recall. all northern u.s. states that use road salt were notified of this tsb. i think a failed motor or transmission mount is definitely a serious safety risk. there shouldn't have been a just tsb giving the owner only a certain amount of time before the defective part were to fail. it is almost certain that any prolonged contact with road salt would cause failure. there is no way a motor mount should fail on that new of a car.
 The rear sub-frame mounts have rusted, causing the rear corners of the subframe to drop. please provide details. *ak
05/05/1997
 Three out of four motor mounts at the rear sub-frame which supports engine and transmission became detached prior to recall; recall repairs refused by dealer claiming that vehicle was not covered by the prior program eventhough the customer service has given owner a program number (93v-106.002). *ak
 The metal cradle bolts at rear broke and the engine fell off. dealer has seen. *ak
07/19/19959
 Rear sub-frame mounts failed prior to recall (93v-106). *ak
05/02/19952
 Recall repairs refused due to vehicle not in state listed. (92s61) *tw
06/01/19941
 Rear subframe mounts failed prior to recall, repairs refused due to expiration of warranty (93v-106). *ak