Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 04174 | 09/06/2004 | 10013116 | Malfunction indicator lamp (mil) illuminated - system lean diagnostic trouble codes (dtc's) - service tips. various models including 2004 f-series. *tt | 04/08/2005 | |
| 17899 | 06/01/2004 | 10008272 | Malfunction indicator lamp (mil) on with multiple diagnostic trouble codes (dtcs). *tt | 07/23/2004 | |
| 04111 | 06/14/2004 | 0431 | 10008252 | Streamlined diagnostic procedure for vehicles with malfunction indicator lamp (mil) on and diagnostic trouble codes (dtcs) p0401, p0402, p1400 or p1401. additional symptoms may include runs rough, lacks power, surge, poor fuel economy. | 07/23/2004 |
| 03223 | 01/26/2004 | 0431 | 10007360 | Streamlined diagnostic procedure for vehicles with malfunction indicator lamp on and diagnostic trouble codes (dtcs) p0401, p0402, p1400 or p1401. additional symptoms may include runs rough, lacks power, surge, poor fuel economy. *tt | 06/16/2004 |
| 03203 | 10/13/2003 | 0398 | 10004886 | Malfunction indicator lamp illuminated with diagnostic trouble codes (dtcs) p0442, p0455, p0456, p0457 or p1442 or a check fuel cap lamp illuminated with dtc p0457 for the evaporative emission system. *tt | 01/14/2004 |
| 03181 | 09/15/2003 | 10004027 | Remote keyless entry (rke) - service tips. *tt | 11/14/2003 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| 0245 | 03/04/2002 | 636065 | Information regarding discharged battery charging service tips and guidelines. *tt | 11/05/2002 | |
| ELECTRICAL SYSTEM - IGNITION | |||||
| 15280 | 09/01/2001 | 625820 | Some vehiclesmay exhibit an intermittent sticking/binding ignition key lock cylinder at or near the start position. *jg | 12/03/2001 | |
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||||
| 0162 | 04/02/2001 | 619266 | Vehicles equipped with passive anti-theft system (pats) may not start or crank. *tt | 05/22/2001 | |
| 8018 | 01/01/2000 | 8018 | 612573 | The keyless entry keypad may require the need to access the keypad code for the vehicle. a keypad code card should be found in the glove box. | 06/09/2000 |
| 7953 | 01/01/2000 | 7953 | 612462 | All vehicles with securilock (parts) do not use the same type of ignition key. different pats keys exist for different vehicles. | 06/08/2000 |
| 13568 | 11/01/1999 | 610937 | Service tip information regarding the passive anti-theft (pats) system. *tt | 05/18/2000 | |
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| 15828 | 04/01/2002 | 637571 | Some vehicles may exhibit diagnostic trouble code b1213, b1342, b1601, b2431. *tt | 12/03/2002 | |
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||||
| 012113 | 10/29/2001 | 627774 | Some ignition switch lock cylinder assemblies may exhibit rougness and / or excess effort in turning, key does not fully return from start, a malfunction indicator lamp may illuminate with p0500, p1502 and u1039 stored in powertrian control | 02/22/2002 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 99222 | 10/18/1999 | 6089681 | Subject on a wire harness terminal repair kit available for repairing electrical wiring harnesses. *tt | 02/11/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 09/01/2011 | 220000 | ||
| Tl- the contact owns 2000 mercury sable. the contact stated the vehicle had an adjustable pedal. the contact stated when grease from the brake pedal was on the brake light switch, it burned out. when the brake warning light illuminated on the instrument panel the brake light failed to work. the vehicle was repaired under nhtsa recall campaign id number: 01v078000 (exterior lighting: tail lights: switch), but the failure continued to occur and had to be replaced five times since the recall repair. the current mileage was 220,000. rvk | |||
| 09/01/2011 | 220000 | ||
| Tl- the contact owns 2000 mercury sable. the contact stated the vehicle has adjustable pedal. the contact stated that grease from the brake pedal gets on the brake light switch and causes it to burn out. the contact stated the brake light illuminates on the instrument panel and the brake lights do not work. the contact had this repair under nhtsa recall campaign id number: 01v078000 (exterior lighting: tail lights: switch), but the component has failed and needed to be replaced five times since the original recall repair. the current mileage was 220,000.rl | |||
| 06/28/2011 | 104845 | ||
| Tl- the contact owns a 2000 mercury sable. while parked the vehicle suddenly stalled. the contact was able to start the vehicle. the vehicle continued to stall. the vehicle was taken to the dealer for diagnostics. the technicians stated the key needed to be reprogrammed. the repair was performed. the technicians stated there was also a problem with the anti theft system which caused the vehicle to stall. the vehicle was not repaired. the approximate failure mileage was 104,845. ds | |||
| 12/01/2010 | 114093 | ||
| Tl- the contact owns a 2000 mercury sable. the contact stated while driving at any speed when the anti-theft light illuminated the vehicle stalled. the failure was experienced numerous times. the vehicle was taken to the local mechanic whom performed a diagnosed that was unable to locate a failure code. the local mechanic replaced the computer control module and the ignition switch. the failure was not corrected. the anti-theft light continues to illuminate causing the vehicle to stall. the vehicle was not repaired. the failure and current mileage was 114,093. li | |||
| 08/15/2010 | 118000 | ||
| Tl. the contact owns a 2000 mercury sable. the contact stated while 30 mph the contact notice smoke coming from the engine. the contact immediately pulled over and got out of the vehicle. the burst into flames. the fire department was called to put of the fire. the vehicle was destroyed and fire department as well as the insurance company can not determine what caused a fire. the contact called the dealer and the dealer informed the contact that the vehicle had no recalls. the contact notice online various complaint regarding fires in this year make and model and stated the manufacturer should look into all of these complaints. the failure mileage was 118,000. jo | |||
| 04/19/2009 | 110000 | 1 | |
| My wife drove to work, went inside for a couple hours. come back to her car, to find something ignited burn out the dash board. and, the car is destroyed. *tr | |||
| 07/10/2004 | 1 | ||
| On thursday, 7/8, i made an appointment to bring our 2000 mercury sable to tomball ford in tomball, texas on the following saturday morning to have the recall work done (they only returned part of the recall letter, but it was regarding a stop lamp switch). to make sure the dealership had plenty of time to complete the work, we dropped our car off friday night, filling out the appropriate paperwork, leaving the keys and all information required in their drop box. we called saturday morning and was told they had forgotten to check the drop box until 11:00 so the work wouldn't be completed until 2:00 that afternoon. the recall notice said it would only take about 1/2 day. at 3:50 (10 minutes prior to their closing) we contacted rick, who identified himself as the service manager at tomball ford. he said they just didn't get to it and it wouldn't be ready until sometime monday. my husband explained we needed both of our cars on monday and asked if they would supply us with a rental car. it was obviously tomball ford's fault that we would not have a car. rick said no, that this particular recall didn't call for a rental car to be supplied by the dealership. it's people like rick who make this whole thing a pain in the butt. he should have been more than happy to supply us with a free rental car because it was totally their fault that the work didn't get done. i don't think we will ever buy an american made car again. at least the people at the local toyota dealership admit when it's their fault and rectify the problem. it's obvious that tomball ford could care less if they have our current or future business.*ak | |||
| 07/05/2003 | 24000 | 1 | |
| Brakes shudder when applied, been cut down once already stopped for about 5000 miles then started again increasing in intensity as mileage climbed, also car will shut off for a moment or two causing loss of all power, and all dash indicator lights to come on, also had to replace brake light switch twice now.*ak | |||
| 11/02/2000 | 1 | 10/01/2000 | |
| This vehicle has had emission, mechanical, and electrical problems . this is primarily emission issues between the check engine's and the gas tank. *ak | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 132 | 1 | ||
| When emergency parking brakes are engaged the rear brake lights come on and stay on. this results in the battery dying out. *ak | |||
| 11/02/2000 | 1 | 10/01/2000 | |
| This vehicle has had emission, mechanical, and electrical problems . this is primarily emission issues between the check engine's and the gas tank. *ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 03/16/2004 | 3 | ||
| While driving 55 mph vehicle stalled. consumer tried to restart vehicle, but vehicle would not start. consumer had vehicle towed to the dealer for inspection, and mechanic could not duplicate the problem. *ak | |||
| 05/07/2003 | 12000 | 4 | 06/01/2000 |
| The back brake lights are not working again. (4th time) also, the car will not move out of park after you start the car. i know these two problems are related to the brake switch. this item has been (replaced) two other times. i am putting the powers that be on notice that if i am in a crash because of this safety issue, i am responsible for it. also, there is some sort of electrical problem that will keep the car for starting. *jb | |||
| 11/27/2002 | 4 | 04/01/2000 | |
| Car stalled on 4 separate occasions. it's been to the dealer twice and they replaced some ignition coils second time, however car stalled yet again. twice car was starting from a stop in traffic, twice coming to a stop and getting ready to turn right. dangerous situation when turning as car coasted into lane when i needed to be accelerating. dt | |||
| While driving at any rate of speed vehicle will completely shutdown without warning, cause unknown. dealer cannot identify the cause. please give any further details.*ak | |||
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||
| 01/15/2007 | 81000 | 10 | 09/11/2006 |
| I have a 2000 mercury sable station wagon that occasionally without warning the engine will shut off briefly and the theft light flashes. frequently it will not crank until you go through multiple actions, off unlocking the doors and pushing the alarm button on the remote. one time i could not get it to crank at all and had to have it towed to the dealer. i have had it to the dealer four times now (it is currently there) and i have spent three hundred dollars on the first three times and the problem still exists. *jb | |||
| 04/20/2001 | 29000 | 3 | 08/16/2001 |
| 1 brake lights fail not covered under recall 1 year ago due to listing was taillight. brake light switch will not let you shift the car. has to be checked dayly.*ak 2 oil leaks cause smoke will cost over $300 dollars to fix. 3. service flashes are not covered. 10 to 15 miles per gallon. causes pining nosie. 4. defrost will cause wiring and a/c to smoke. cause keyless remote car system to stop working. 5. foot gets caught in brake and gas petal. checked under recall by a new tech. checked ok. 6.transmission will cause car to jump back and forward when in park. from a falty valve body. 0.dealer replaced electrical under warntee | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 10/20/2003 | 35826 | 1 | 10/04/2000 |
| Immediately upon starting my 2000 mercury sable (car had been off and parked for 4+ hours), there was a loud explosion under the hood. it sounded like a sonic boom (people parked 2 cars away from mine thought someone had hit their car the percussion was so intense). smoke/vapor was coming from under the hood. it was thought that there was a fire under the hood and i ran inside the establishment where i was parked and got a fire extinquisher. after getting the extinguisher, a concerned passerby asked that i open the hood. there was no fire but a lot of vapor. the intake manifold had blown up. there were 2 pieces that we found near the manifold and the manifold looked as if it had been split along its horizontal axis. the felt material underpinning the hood was ripped in several places. i called a ford authorized service center where we have taken several vehicles over the years and they had it towed to their shop. it then had to be taken to a local ford dealer since the service center said they did not have the proper equipment to fix it. upon investigation on the internet to see if there were any similar incidents on file, i found an article that was in the journal of the alliance of automotive service providers, aasp by mark giammalvo describing an incident identical to mine. there had been 2 owner notifications issued by ford - 00b38 april 2000 and 00b55 in september 2000 that related to a pcm reprogramming that was needed. i did not purchase the vehicle until october 2000. according to the ford dealership who repaired the vehicle one pcm reprogramming had been done in june 2000. the ford dealership did repair the car: replaced intake manifold & gaskets, updated calibration already set in pcm, no later calibration is available. my greatest concern over this incident is that if the hood had been open at the time the manifold exploded, there could have been serious injury to anyone nearby. *ak | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 03/25/2002 | 3 | 03/01/2000 | |
| On two occasions on march 18, 2002, and one occasion on march 25, 2002 vehicle failed to start while on a trip from toledo, oh to charlotte, nc. vehicle would not crank, but exhibited no other faults. after a period of about 15 to 20 minutes, vehicle started. after first incident vehicle one march 18 was taken to turnpike ford in marmet, wv. service there could not identify problem. after third incident on march 25 vehicle was taken to astrog ford in parkersburg, wv. service there first reported they were unable to identify problem, but in preparing to return vehicle to me, it failed to start. astorg ford reported to me that the vehicle needed a new pats switch, but they did not have the part. they suggested i proceed to toledo, not turn off the ignition, and take it to local ford dealer. on march 27 i delivered the vehicle to franklin park lincoln mercury and reported the problem. they kept the vehicle until april 4 and reported that problem is intermit could not verify at this time all system operate as designed. *ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 12/22/2007 | 1 | ||
| Concerning a 2000 mercury sable's daylight always on safety headlights. the lights closely reremble the actual headlights so at night you don't know if your real headlights and tail lights are on. i have found myself driving at night without the real headlights on. thus i had no tail lights on, i was driving with the daylight headlights only until i noticed that the dash lights were off. *tr | |||
| 04/20/2001 | 29000 | 3 | 08/16/2001 |
| 1 brake lights fail not covered under recall 1 year ago due to listing was taillight. brake light switch will not let you shift the car. has to be checked dayly.*ak 2 oil leaks cause smoke will cost over $300 dollars to fix. 3. service flashes are not covered. 10 to 15 miles per gallon. causes pining nosie. 4. defrost will cause wiring and a/c to smoke. cause keyless remote car system to stop working. 5. foot gets caught in brake and gas petal. checked under recall by a new tech. checked ok. 6.transmission will cause car to jump back and forward when in park. from a falty valve body. 0.dealer replaced electrical under warntee | |||
| 06/25/2003 | 8919 | 1 | 06/02/2000 |
| Electrical short caused connector/wiring to cooling system fan to burn. concerned that an engine fire could have resulted.*ak | |||
| 08/22/2000 | 6 | 07/01/2000 | |
| Koons lincoln-mercury service technicians have stated that the emission light stays illuminated because vehicle has a defective fuel vapor transfer system. air bag light was illuminated due to a defective left front air bag sensor. brake lights inoperative due to a switch stop lamp and broken wire. this defect almost caused me to get rear-ended in stop and go traffic on baltimore's beltway.*ak | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 08/19/2003 | 11242 | 1 | 05/31/2002 |
| Loud explosion which was result of back fire blowing out upper intake manifold. this condition is adressed in ford owner notification 00b38 (affecting 2000 sable and taurus with 3.0l duratec engine) in which ford agreed to reprogram the pcm to prevent this backfire and ruptured inake condition. program was only open from april 2000 to april 2001. obviously this car was never reprogrammed due to lack mailing issue or change of vehicle ownership. these vehicles that are unrepaired present a significant safety risk to automotive service personel working in the area when the hood is open. the blast of the plastic intake pieces is of such a violent nature that even the underhood insulation is damaged. believe that these vehicles should all be reprgrammed regardless of date. *ak | |||