Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
05/06/2005006/01/2002
 My 2000 mercury sable was park at my place of business....leaving for home, started up the car (boom) smoke for under the hood. the plastic intake manifold cover exploded (top of the engine) . it's going to cost me over $600 to repair and replace. has this problem happen to everyone else..
11/01/2004107/01/2002
 Received 3 safety recall notice. should one occur, could cause a blow out of a front tire. *bf the consumer requested compensation. *sc
09/01/20041
 A vehicle component was recalled but the vehicle could not be repaired for a few months. the consumer is not satisfied. *nm the consumer did not state what the recall was. *jb
04/01/2004111/01/2000
 The consumer was disappointed with the purchase of the 2000 mercury sable which experienced more problems than a new vehicle should. (nar) *ph *cb *jb
01/15/200230000
 After several attempts to get power windows repaired i have finally been somewhat satisfied, although i still experience some sticking and annoying wind noise. i did ask ruston ford, lincoln, mercury in ruston, la when i had the windows repaired about the front bumper paint peeling/flaking and was told that it was not covered under warranty and there were no recalls on the problem. i recently searched several auto repair and supply stores for some type of touch up paint and were told by several reputable sales people that they had seen several customers like myself with the same problem(peeling/flaking paint) on the same type of vehicle and was also told that i could order the paint throught the local ford lincoln mercury dealership, but the problem would most likely reoccur. after my dealings with the ruston ford, lincoln, mecury dealership in ruston, la i have no desire to do any type of business with them ever again!, nor will i consider purchasing any ford or mercury vehicle in the future. i have owned 6 vehicles in the past 12 years: chevrolet corsica mitsubishi eclipse chevrolet blazer toyota forerunner toyota camry -------of these six vehicles i can honestly say that my mercury sable has by far exceeded any problems and poor service experience i have ever recieved!!!! on august 15th i had my oil changed and was told by the technician that there was a hissing noise coming from my air conditioner which could be signs of yet another problem in the future. all i am asking for is a little old fashioned honesty and trust in someone that will tell me whether these problems are covered under a defect or recall claim. i look forward to hearing from someone soon. thank you, leslie s evans
12/10/2001
 When consumer applies gas, the accelerator pedal will stick and then abruptly engage. the dealership did a tempoary fix for the problem. please provide more details. ts
11/22/2002
 After dealership measured the spacing between the brake and accelerator pedal sad it was fine, but consumer has several near accident due to the spacing of the two pedals. ts
11/05/2002
 Dealership is refusing to honor the recall for the brake/accelerator pedal. after consumer has almost had 2 accident due to the defect stated in the recall. dealership is indicating that the vehicle meets specification. ts
 At start up/ while driving smell of exhaust will come in vehicle. defect was due to engine sensor that was replaced twice by dealer. *ak
06/18/2000312/01/1999
 Airbag trouble light x3 (replaced 2nd time with part from another car--stayed on again for short trip afterwards); engine trouble light (fixed--so far); worried about my firestone tires--not recalled so far!
08/11/2000108/01/2000
 Max. load=occupants+luggage is not listed on certification label; ford cust. assistance ctr. not able to supply this data.