Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
01V258000FORD MOTOR COMPANY V (Vehicle)108300008/20/2001MFRFORD MOTOR COMPANY08/08/200108/23/2001
Defect SummaryVehicle description: passenger cars, sport utility vehicles, and light and medium duty pickup trucks. a switch located in the plastic cover of the wiper motor gear case could malfunction and overheat, potentially resulting in loss of intermittent wiper function, loss of wiper park function, complete loss of wiper function, or ignition of the plastic cover material. switch malfunction is most likely to occur when the intermittent setting of the wipers is being used, or when snow or ice obstructs the blades from returning to the parked position at the bottom of the windshield. these vehicles were built at the following assembly plants: atlanta plant from 2/11/00 through 7/31/00; chicago plant from 2/14/00 through 8/4/00; kansas city plant from 2/26/00 to 9/4/00; kentucky truck plant from 2/18/00 to 8/31/00; michigan truck plant from 2/23/00 through 8/3/00; norfolk plant from 2/21/00 through 7/27/00; wayne stamping and assembly plant from 2/25/00 through 8/15/00; and wixom plant from 2/15/00 through 8/8/00.
Consequence SummaryLoss of visibility while driving increases the risk of a crash.
Corrective SummaryDealers will inspect the date code on the wiper motor. motors built with the suspect time frame will have the wiper motor gear case cover replaced. owner notification began august 20, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
NotesAlso contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW
0418912/13/20040424510014062Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt04/27/2005
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING
04151408/09/20040418910011159Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt01/04/2005
03150107/12/20040413710009321Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns. *tt09/23/2004
0223611/25/200210008314Erratic operation of the cool/warm function of the temperature control system - repair procedure for stratification (secondary) temperature blend door. *tt07/27/2004
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
0115608/06/2001623944Some vehicles may exhibit heater core leaks. *slc10/31/2001
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
0522711/14/200510018742Power window concerns - service tip. *tt01/12/2006
0422311/15/200410013395Grunting noise from front power window glass is powered to the full up position. *eh04/18/2005
032502/03/200310002475Grunting noise from front power window after glass is powered to the full-up position. *tt09/03/2003
0026312/22/2000616828Some vehicles may exhibit a power window that will not operate downward because it's stuck / bound to the weathership header. *tt03/13/2001
1340710/01/19996092205Information on enabling / disabling the beltminder / autolock / horn chirp. *tt11/27/2000
1380401/01/2000612821Some vehicles equipped with a keyless entry keypad may require the need to access the keypad code for the vehicle. *mjs06/12/2000
731910/01/1999609604Some vehicles may exhibit an error message on the new generation star tester (ngs) when attempting to enable / disable the beltminder, autolock, and (door locked) horn chirp features. *tt04/04/2000
VISIBILITY - SUN ROOF ASSEMBLY
808704/01/2000613619Some vehicles may exhibit a binding, rattling, or inoperable moonroof that may be difficult to diagnose. **mr07/26/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
03/20/20032
 When the consumer tried to turn the headlights on the switch button came off. *nlm both rear windows had become inoperative. scc
VISIBILITY - GLASS, SIDE/REAR
01/25/200012/01/1999
 While driving down the freeway the back window shattered. there is no apparent reason for it. the glass also broke into slivers. i was under the impression that auto's had to had safety glass to prevent injuries? the dealer states it is tempered glass but this window shattered for no reason and then the glass splintered and fell into the car. covering the back of the car and thank goodness that my 5 year old daughter was in the front seat or she would have been seriously injured. as it is we still had to use tape to remove the small slivers of glass from her cheek. *ak
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
01/15/200230000
 After several attempts to get power windows repaired i have finally been somewhat satisfied, although i still experience some sticking and annoying wind noise. i did ask ruston ford, lincoln, mercury in ruston, la when i had the windows repaired about the front bumper paint peeling/flaking and was told that it was not covered under warranty and there were no recalls on the problem. i recently searched several auto repair and supply stores for some type of touch up paint and were told by several reputable sales people that they had seen several customers like myself with the same problem(peeling/flaking paint) on the same type of vehicle and was also told that i could order the paint throught the local ford lincoln mercury dealership, but the problem would most likely reoccur. after my dealings with the ruston ford, lincoln, mecury dealership in ruston, la i have no desire to do any type of business with them ever again!, nor will i consider purchasing any ford or mercury vehicle in the future. i have owned 6 vehicles in the past 12 years: chevrolet corsica mitsubishi eclipse chevrolet blazer toyota forerunner toyota camry -------of these six vehicles i can honestly say that my mercury sable has by far exceeded any problems and poor service experience i have ever recieved!!!! on august 15th i had my oil changed and was told by the technician that there was a hissing noise coming from my air conditioner which could be signs of yet another problem in the future. all i am asking for is a little old fashioned honesty and trust in someone that will tell me whether these problems are covered under a defect or recall claim. i look forward to hearing from someone soon. thank you, leslie s evans
08/29/2000
 Airbag and abs lights on control panel come on intermittently. happens when consumer uses power windows. when brakes are depressed, all dash lights go dim. vehicle has not been involved in an accident. *ak
VISIBILITY - SUN ROOF ASSEMBLY
04/17/2003407/07/2000
 The rear brake lights did not illuminate when the brake was applied. *nlm the brake light switch was replaced 4 times which one out of the 4 repairs was recall related. also the abs light was illuminated. once the switch failed the shifter would not come out of park position. on another occasion, the sun roof was inoperative. *tt
 Sun roof fails to close properly. would move very slowly and in a jerky motion. sometimes topping in middle of track while closing. problem has not been resolved. will be taking vehicle to dealership to check it. *ak
VISIBILITY - WINDSHIELD
07/29/2002105/01/2000
 Found windshield cracked. no evidence of trauma. defect in material.*ak
VISIBILITY - WINDSHIELD WIPER/WASHER
1
 Windshield wipers stopped operating when using the turn signal. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
12/23/2007780001
 Tl*the contact owns a 2000 mercury sable. the windshield wiper motor is causing a leak on the front passenger side of the vehicle. there is a nhtsa campaign id number 01v258000 (visibility:windshield wiper/washer:motor), but the contact was informed that her vehicle was out of warranty. the purchase date and powertrain were unknown. the current and failure mileages were 78,000.
09/06/2001
 Dealership refuses to service vehicle for recall 01v258000. please provide any additional information / attachments.*ak