Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - COOLING SYSTEM
SIM-17-01-1002/01/201110040741Ready09/12/2011
SIM-17-01-1002/01/201110040741Bmw: engine too hot message is displayed with stored trouble codes. the water pump doesnt power up. *rm09/12/2011
ENGINE AND ENGINE COOLING - ENGINE
SIM-13-06-1010/01/201010035884Mini: teileclearing for n14/n18 engine drivability and fuel system. enhanced technical support (teileclearing) process has been developed to help identify the root causes ofcustomer complaints relating to the n14/n18 drivability and fuel03/07/2011
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV)
SIM-11-07-0811/01/201010037305Ready05/18/2011
SIM-11-07-0811/01/201010037305Bmw: description and specifications of crankcase ventilation system. *rm05/18/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE
12/13/2012750001
 Loud rattle in engine compartment on cold start up. loss of power on acceleration. brought to dealer and diagnosed as broken timing chain guides with repair cost of $2,300. have purchased extended warranty, so repair is covered. however, this is a highly reported issue and should be dealt with in a recall of all affected engines. *tr
12/13/2012750001
 Had car in dealer shop for repair of faulty timing chain tensioner/guide (see separate complaint). was told also had a leak in turbocharge oil inlet line that will cost over $1,000 out of pocket to repair. this is clearly a commonly reported issue and a fire safety hazard that should be dealt with in a recall. *tr
12/13/201275000
 Loud rattle in engine compartment on cold start up. loss of power on acceleration. brought to dealer and diagnosed as broken timing chain guides with repair cost of $2,300. have purchased extended warranty, so repair is covered. however, this is a highly reported issue and should be dealt with in a recall of all affected engines.
12/13/201275000
 Had car in dealer shop for repair of faulty timing chain tensioner/guide (see seperate complaint). was told also had a leak in turbocharge oil inlet line that will cost over $1,000 out of pocket to repair. this is clearly a commonly reported issue and a fire safety hazard that should be dealt with in a recall.
12/13/201275000
 Loud rattle in engine compartment on cold start up. loss of power on acceleration. brought to dealer and diagnosed as broken timing chain guides with repair cost of $2,300. have purchased extended warranty, so repair is covered. however, this is a highly reported issue and should be dealt with in a recall of all affected engines.
12/13/201275000
 Had car in dealer shop for repair of faulty timing chain tensioner/guide (see seperate complaint). was told also had a leak in turbocharge oil inlet line that will cost over $1,000 out of pocket to repair. this is clearly a commonly reported issue and a fire safety hazard that should be dealt with in a recall.
12/13/201275000
 Loud rattle in engine compartment on cold start up. loss of power on acceleration. brought to dealer and diagnosed as broken timing chain guides with repair cost of $2,300. have purchased extended warranty, so repair is covered. however, this is a highly reported issue and should be dealt with in a recall of all affected engines.
12/13/201275000
 Had car in dealer shop for repair of faulty timing chain tensioner/guide (see seperate complaint). was told also had a leak in turbocharge oil inlet line that will cost over $1,000 out of pocket to repair. this is clearly a commonly reported issue and a fire safety hazard that should be dealt with in a recall.
07/05/2012350001
 After complaining repeatedly to the manufacturer about a rattling noise from our vehicle engine at start up, the timing chain broke and has completely destroyed our engine. the manufacturer repeatedly claimed the noise was normal engine noise and that there was nothing to worry about. now that not only is the timing chain broken, but the engine has been destroyed from the subsequent damage. there is a petition online (currently over 800 signatures) from mini owners claiming to have had the same problem at low mileage and similar experiences dealing with mini of north america ignoring the issue. http://www.minicooperspeed.com/mini-cooper-cold-start-knocking-noise-issue-2007/. *tr
07/05/201235000
 After complaining repeatedly to the manufacturer about a rattling noise from our vehicle engine at start up, the timing chain broke and has completely destroyed our engine. the manufacturer repeatedly claimed the noise was normal engine noise and that there was nothing to worry about. now that not only is the timing chain broken, but the engine has been destroyed from the subsequent damage. there is a petition online (currently over 800 signatures) from mini owners claiming to have had the same problem at low mileage and similar experiences dealing with mini of north america ignoring the issue. http://www.minicooperspeed.com/mini-cooper-cold-start-knocking-noise-issue-2007/
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
07/28/201136130
 Tl- the contact owns 2009 mini cooper clubman. the contact stated while closing the rear hatch door the driver sustained burns on her legs caused by the exhaust pipe. the contact mentioned that the exhaust pipe extends out from the vehicle which he believed was a design flaw. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 36,130. rvk
07/28/201136130
 Tl - the contact owns 2009 mini cooper clubman. the contact stated that while closing the rear hatch door the driver sustained burns on her legs caused by the exhaust pipe. the contact mentioned that the exhaust pipe extents out from the vehicle which he believe was a design flaw. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offered any assistance. the vehicle was not repaired. the failure and current mileage was 36,130. pm