Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRONIC STABILITY CONTROL
07/03/2012157001
 On july 3, 2012, i was burned on my calf by the exhaust pipe located in the middle back of the mini cooper s. i have a large half moon scar remaining. my daughter was also burned last year by the same vehicle 2 places on her calf. i have researched and see a report on the r56 model but was only pertaining to 2007-2008. if bmw did anything to resolve (shortening the pipe), it didn't work since i was burned like others by a 2010 model. i owned a 2004 for 7 years and never had an issue. not that the possibility wasn't there, but it never happened. i checked to see if laser could remove the scar, but was told it would not. bmw must redesign and/or recall in order to provide better safety. i expect and know the risk of burn with a motorcycle, but never expect to get burned by a car (mini). *tr
07/03/201215700
 On july 3, 2012, i was burned on my calf by the exhaust pipe located in the middle back of the mini cooper s. i have a large half moon scar remaining. my daughter was also burned last year by the same vehicle 2 places on her calf. i have researched and see a report on the r56 model but was only pertaining to 2007-2008. if bmw did anything to resolve (shortening the pipe), it didn't work since i was burned like others by a 2010 model. i owned a 2004 for 7 years and never had an issue. not that the possibility wasn't there, but it never happened. i checked to see if laser could remove the scar, but was told it would not. bmw must redesign and/or recall in order to provide better safety. i expect and know the risk of burn with a motorcycle, but never expect to get burned by a car (mini).