Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
09/03/20123000
 The passenger side airbag warning light has been coming on at random times when someone is sitting in the seat. it has been doing this since i bought the car. the light indicates that the airbag is off. the dealer has reset the seat two time and the problem is not solved. i checked online and found that others have been having the same problem. the dealer has indicated that nissan has put a hold on parts for that seat. they obviously know there is a problem. i am seriously concerned that someone sitting in the passenger seat can be at risk in the event of an accident. if nissan won't tell their own dealers what is going on that is a problem.
12/10/2012400
 Purchased a new 2013 altima sedan 3.5sl in november 2012. within days noticed that the passenger airbag light was always on, whether a passenger was in the passenger seat or not. took car into dealer and was told that the sensor had been incorrectly calibrated at 200 pounds instead of 0 pounds. they recalibrated the sensor and the airbag light worked fine... for approximately 2 weeks. the passenger airbag warning light is now always on. this issue concerns me because i must assume that the passenger airbag will never deploy.
09/19/2012400
 The passenger air bag off warning light may come on when an adult or large teenager is sitting in the front passenger seat. this failure happens occasionally. at times, the warning light will go off after a few minutes of driving. it appears that either the seat sensor(s) or the software that reads the sensor(s) and determines the size/weight of the front passenger may be faulty. i am amazed that there has been no recall of the 2013 altima for this issue, given the number of complaints on this website.
02/09/20132001
 The day i purchased the vehicle (1/23/13) the seat belt light would not shut off. the passenger airbag light would also indicate that the passenger airbag was disengaged with a passenger in the vehicle. the dealership (rosenthal nissan of tysons) took the car in back and made some adjustments. the problem apparently went away. tonight (2/9/13) the passenger airbag sensor once again indicated no passenger when my 110 lb wife was sitting in the seat. i tried it with myself (175lb) and again it occurred. this is an unacceptable safety concern. *tr
02/09/2013200
 The day i purchased the vehicle (1/23/13) the seat belt light would not shut off. the passenger airbag light would also indicate that the passenger airbag was disengaged with a passenger in the vehicle. the dealership (rosenthal nissan of tysons) took the car in back and made some adjustments. the problem apparently went away. tonight (2/9/13) the passenger airbag sensor once again indicated no passenger when my 110 lb wife was sitting in the seat. i tried it with myself (175lb) and again it occurred. this is an unacceptable safety concern.
09/04/20121501
 The passenger air bag off warning light comes on intermittently while an adult over 125 lbs is seated in the passenger seat. this has happened multiple times with multiple adults of various weights. if the car is stopped, turned off and turned back on it usually clears the problem. i have brought the car into the nissan service center four times. each time they have done something else to try to resolve the problem but it keeps happening. i am awaiting a call back from the manager of the nissan service center. i am very concerned that in the event of an accident my passenger will not be protected by a working front air bag. i have searched this problem on line and seen many post of similar problems for the 2013 nissan altima. i have also seem many instances of this problem with previous altima models and other nissan vehicles. *tr
09/04/2012150
 The passenger air bag off warning light comes on intermitantly while an adult over 125 lbs is seated in the passenger seat. this has happened multiple times with multiple adults of various weights. if the car is stopped, turned off and turned back on it usually clears the problem. i have brought the car into the nissan service center four times. each time they have done something else to try to resolve the problem but it keeps happening. i am awaiting a call back from the manager of the nissan service center. i am very concerned that in the event of an accident my passenger will not be protected by a working front air bag. i have searched this problem on line and seen many post of similar problems for the 2013 nissan altima. i have also seem many instances of this problem with previous altima models and other nissan vehicles.
12/15/201220001
 Female passenger, 5ft. 0in., weighing 100lbs causes front passenger airbag to be disabled (front passenger airbag status light on). light would go away after a while. for a female passenger, 5ft. 5in., weighing 120-125lbs causes intermittent front passenger airbag operation. appeared to operate normally before. 12/24/2012: vehicle was brought to dealer and was found that the scale on the front passenger side seat was off by 25. scale was zeroed out in the front passenger seat. issue appears to be resolved for female passenger, 5ft. 5in., weighing 120-125lbs. 01/07/2013: front passenger airbag disabled for male passenger 5ft. 6in., weighing 160lbs. resolved by restarting vehicle. *tr
12/15/20122000
 Female passenger, 5ft. 0in., weighing 100lbs causes front passenger airbag to be disabled (front passenger airbag status light on). light would go away after a while. for a female passenger, 5ft. 5in., weighing 120-125lbs causes intermittent front passenger airbag operation. appeared to operate normally before. 12/24/2012: vehicle was brought to dealer and was found that the scale on the front passenger side seat was off by 25. scale was zeroed out in the front passenger seat. issue appears to be resolved for female passenger, 5ft. 5in., weighing 120-125lbs. 01/07/2013: front passenger airbag disabled for male passenger 5ft. 6in., weighing 160lbs. resolved by restarting vehicle.
10/16/20123001
 Intermittently, passenger airbag off warning light remains on even though passenger (130 lbs) is in the front passenger, it occurred several times, had to turn off and restart the car to clear the light. *tr
10/16/2012300
 Intermittently, passenger airbag off warning light remains on even though passenger (130 lbs) is in the front passenger, it occured several times, had to turn off and restart the car to clear the light.