Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION | ||||||||||||||||
| 12V494000 | Nissan North America, Inc. | from 06/04/2012 to 07/26/2012 | V (Vehicle) | 13919 | MFR | Nissan North America, Inc. | 10/10/2012 | 10/11/2012 | ||||||||
| Defect Summary | Nissan is recalling certain model year 2012-2013 altima vehicles manufactured from may 10, 2012, through july 26, 2012. these vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification. | |||||||||||||||
| Consequence Summary | The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash. | |||||||||||||||
| Corrective Summary | Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. the safety recall is expected to begin on, or about october 29, 2012. owners may contact nissan customer service at 1-800-647-7261. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 09/12/2012 | 600 | ||
| Tl- the contact owns a 2013 nissan altima. the contact stated that while stopped, a strange vibration was emitted from the undercarriage. the vehicle was taken to the dealer where the contact was informed that there were no failures. the contact stated that the failure recurred several times and was taken to the dealer on each occasion. the manufacturer was contacted and informed the contact that the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage was 600 and the current mileage was 3,333. mah | |||
| 09/12/2012 | 600 | ||
| Tl - the contact owns a 2013 nissan altima. the contact stated while stopped at a stop sign, he noticed a vibration coming from the bottom of the vehicle. the vehicle was taken to the dealer for a diagnostic testing. the technician stated the vehicle had no failures. the contact stated the vehicle was taken to the dealer for the same failure on several occasions. the manufacturer was made aware of the failure and stated the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage was 600 and the current mileage was 3,333. dr | |||
| 08/10/2012 | 1569 | 1 | |
| On aug. 10th we recd an email from the empire nissan fleet mngr [xxx]. he stated that they needed to have the car back and would pay our first mth pymt and give us a replacement car of like kind and quality. they would not tell us why the veh needed to be returned. we notified corp nissan consumer affairs dept and they contacted empire nissan. they finally advise that the reason they need the veh back was because there was an open campaign on it with a single recall. we agreed to return it for the repair. we took the veh back to nissan and later on that day, we were notified there were 10 recalls found on the veh! at this point we realized that was why they wanted to swap the veh. they agreed to give us a rental car during repairs. we picked up the veh & as soon as we left, there was a constant buzzing noise coming from the car, there was a lot of road noise and whistling from the windows, the engine was loud. we called the gm [xxx] & ask them to buy the veh back & they told us that we were asking too much and that we are acting like we are the victim. we also called the svs mgr, [xxx] to make have the veh serviced again. he was rude and said he didn't want to get in the middle of this with the manufacture & to not bring the veh in to them for svs & they will not be providing a loaner nor a rental for us. he stated he would have an engineer come out to look at the veh to determine the cond. we have heard nothing. nissan has been evasive and has not been honest with us. knowing that veh had several mechanical issues, they allowed us to cont to drive this veh and put us in danger with no regards to our safety. just a day ago we saw on the news there are now two more recalls on our veh. now a total of 12 recalls on a brand new car! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 08/10/2012 | 1569 | ||
| On aug. 10th we recd an email from the empire nissan fleet mngr dave ky. he stated that they needed to have the car back and would pay our first mth pymt and give us a replacement car of like kind and quality. they would not tell us why the veh needed to be returned. we notified corp nissan consumer affairs dept and they contacted empire nissan. they finally advise that the reason they need the veh back was because there was an open campaign on it with a single recall. we agreed to return it for the repair. we took the veh back to nissan and later on that day, we were notified there were 10 recalls found on the veh! at this point we realized that was why they wanted to swap the veh. they agreed to give us a rental car during repairs. we picked up the veh & as soon as we left, there was a constant buzzing noise coming from the car, there was a lot of road noise and whistling from the windows, the engine was loud. we called the gm adlie kakish & ask them to buy the veh back & they told us that we were asking too much and that we are acting like we are the victim. we also called the svs mgr, jerry to make have the veh serviced again. he was rude and said he didnt want to get in the middle of this with the manufacture & to not bring the veh in to them for svs & they will not be providing a loaner nor a rental for us. he stated he would have an engineer come out to look at the veh to determine the cond. we have heard nothing. nissan has been evasive and has not been honest with us. knowing that veh had several mechanical issues, they allowed us to cont to drive this veh and put us in danger with no regards to our safety. just a day ago we saw on the news there are now two more recalls on our veh. now a total of 12 recalls on a brand new car! | |||