Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 010232001F | 02/01/2006 | 10019516 | Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during turning maneuver and/or steering wheel rotation. *tt | 03/21/2006 | |
| 030236002 | 08/01/2003 | 10012577 | Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh | 03/07/2005 | |
| 040235004D | 11/01/2005 | 040235004C | 10008657 | Clunk noise from front of vehicle during turning maneuver/steering wheel rotation. *tt *nm | 08/13/2004 |
| 010235009A | 08/01/2003 | 0010235009 | 10004353 | Steering column to instrument panel fastener removal. *tt | 12/03/2003 |
| 010232001C | 09/01/2003 | 010232001B | 10004280 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 12/01/2003 |
| 010232001B | 07/01/2002 | 010203001A | 634803 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 10/09/2002 |
| 020232002 | 01/01/2002 | 628828 | Some owners may comment on an audible moan/squawk type noise that is heard during low speed turning maneuvers. *tt | 03/21/2002 | |
| STEERING - COLUMN | |||||
| 020235002A | 06/01/2002 | 020235002 | 634927 | This bulletin provides information on tilt steering column sticking in psotion and unable to release. *tt | 10/10/2002 |
| 020235002B | 08/01/2002 | 020235002A | 634911 | This bulletin provides information on two different conditions with the tilt steering column sticking the extreme up position and / or sticking in the no.4 position. *tt | 10/10/2002 |
| 020235002 | 04/01/2002 | 634917 | Concerns with tilt settering column sticking in position and unable to release. *tt | 10/10/2002 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 04/28/2010 | 54783 | 1 | |
| My 2002 aurora 4.0l suddenly locked in the left turn steering mode. i was in a parking lot and was making a turn on the aisle. after the turn i tried to straighten the wheels and the steering wheel was locked. the engine was running. i applied the brakes and avoided hitting the oncoming car (the other driver did the same). i was able to move into a parking spot and confirmed the power steering belt was turning the power steering pump and the pump reservoir was full. by working the steering wheel back and forth the steering resumed to the right, but not to the left. this is scary. it happened the same way on my wife's 2008 enclave. gm replaced lots of parts before it started steering again. is this a gm issue? *tr | |||
| STEERING - COLUMN | |||
| 10/10/2006 | 34300 | 1 | 02/17/2005 |
| There is a clung/noise coming from the steering column during turns at slow speeds. it can also be felt when the vehicle was not moving as turning the steering wheel. a request was sent to customer service at gm requesting assistance in paying for this repair. they refused to accept responsibility for any payment since the vehicle was out of warranty even though there had been several technical service bulletins (tsb) issued based on customers problems. a payment of at least 50% of the cost of repairs should have been tendered by gm. *ak | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 07/24/2006 | 36282 | 1 | |
| Dt*: the contact stated that every 1500 miles, the steering wheel made a popping and cracking noise. the vehicle was taken to a service dealer, where the steering sector shaft was lubricated, however the dealer was unable to determine the cause of the problem. the repair worked intermittently, but then had to be redone later. | |||
| STEERING - RACK AND PINION | |||
| 09/15/2004 | 26750 | 4 | 09/23/2002 |
| Clunking noise in front end/undercarraige, on turns or bumps, can be felt in steering, since 15000 miles (noticed sometime after imploded gas tank replacement). four dealers worked on at least 10 times - replaced steering gear, lubed intermediate shaft, replaced strut bearings, replaced intermediate shaft, replaced rear shock - still clunks over bumps and steering grinding noise is back since intermediate shaft replacement. after steering gear replacement at 26750, severe vibration was noticed; took four attemts (3 dealers) to make acceptable finally at 36137. headlamps flicker intermittently, generator replaced at 30311, 4 dealers say is normal. fuel filler door still sticks intermittently, at least 3 repair attempts. car does not feel safe with front end/steering/underbody clunking - feels like some component(s) is defective or prematurely worn out - each dealer made repair attempt, then when unsuccessful said vehicle was normal. one dealer never roadtested vehicle. last dealer mechanic said needed rack, service manager said vehicle was normal. 43000 miles now - gm area service manager refuses to do any further repairs.*ak | |||