Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING - HEADLIGHTS | |||
| 09/01/1997 | 4 | 09/01/1994 | |
| On sep 1st l997 i was driving with my wife at night at about 65mph. i flicked the hi beam lever and had a total blackout. i switched back to lo beam and the lo beam came on. i tried twice more and each time total darkness. the dealer replaced switch # 1995405 ($130.75). on march 2nd 1999 i had the exact same problem.. however, later on that trip the hi beams did go on, but after a short ime flickered and again total darkness. i switched to lo beam and the lights came on. this time the dealer replaced 2 switches #l995405 ($152.00) and #26005936($110.46) (total bill ($339.63) a few nights later we experienced the identical problem - total darkness when i switched to hi beams. the dealer had the car for several days but could not find the problem. he finally gave up. i reported the problem to pontiac with a phone # given me by the dealer. they took down the information, but i have never heard from them. *ak | |||
| 04/10/1999 | 4 | 08/01/1994 | |
| In sept of 1997 while driving at night i switched the lights from lo beam to hi beam. the result was total darkness. i quickly switched back to lo beam. i could see again. i tried two more times to switch to hi beams, and each time total darkness. the next day i reported the incident to the dealership for a solution. when i picked up the car i was informed that they had replaced a switch(#1995405). the bill wass $234.25. i had no further similar problem until march l999. while driving late a night i had exactly the same problem-total darkness when i swithed to hi beam. i reported this again and was advised that i should have a couple of switches replaced as they were not sure whata was causing the problem. as it was a serious safety concern i concurred. both switches were replaced.(#1995405 and #26005936). the bill was $409.52. within the week i was again returning home at night and i had the exact same problem. total darkness when i switched to hi beams. i drove home on lo beams and when i got into the driveway switched to hi beam. they went on for a second or so and gradually fizzled total darkness. the next day i again reported to the dealership. they had the car in the shop for several days, but coould offer no solution. i did request a number of the pontiac consumer service office and told the person abouot my troubles,, but he offered no help. several days ago by pure accident i came across a comment in the auto section of my computer program. under recall history on '95 bonnevelle with twilight sentinel(which i have) it mentioned headlights going outwith energy drain. i called the saftey division of pontiac and mentioned my problem and the recall comment i had noted. they took the information but knew nothing about a recall having to do with headlight going out. i'm driving my car because i have no other good choice and because i am prepared to go to lo beam. mycomputer programness.totalrobleming late at night | |||