Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | ||||||||||||||||
| 00V287000 | GENERAL MOTORS CORP. | from 05/01/1993 to 06/30/1995 | V (Vehicle) | 699617 | 12/19/2000 | ODI | GENERAL MOTORS CORP. | 10/02/2000 | 10/19/2000 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. if the engine starter fails to engage and the driver hold the key in the start position for an extended period, high current flows through the ignition switch, producing heat that can melt switch parts. | |||||||||||||||
| Consequence Summary | A fire could occur in the steering column and spread to the interior of the car. | |||||||||||||||
| Corrective Summary | Dealers will install a relay kit and verify that the vehicle will start with a properly charged battery in good operating condition (adequate reserve capacity, or cold cranking amps). this campaign does not cover battery replacement or unrelated starting system or electrical system repairs. | |||||||||||||||
| Notes | Owner notification began december 19, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300; oldsmobile at 1-800-442-6537; or pontiac at 1-800-762-2737.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - IGNITION | |||||
| 776403 | 02/01/1997 | 51301 | Engine miss (replace spark plug wire and ignition coil). *tw | 06/27/1997 | |
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||||
| 00079 | 01/08/2001 | 618103 | Information regarding ignition switch high electrical current. *jb | 04/04/2001 | |
| 00153 | 12/22/2000 | 617765 | Campaign parts bulletin regarding ignition switch high electrical current. *tt | 03/26/2001 | |
| 00079 | 12/22/2000 | 617747 | Subject regarding 00079 - product safety campaign ignition switch high electrical current. *tt | 03/26/2001 | |
| 00079 | 12/15/2000 | 617751 | Subject regarding product safety campaign ignition switch high electrical current - part 1. *tt | 03/26/2001 | |
| 00079 | 12/15/2000 | 617752 | Subject regarding 00079 - product safety campaign ignition switch high electrical current - part 2. *tt | 03/26/2001 | |
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||||
| 638314 | 01/01/1997 | 51244 | Condensation collects on instrument panel cluster hood during high humidity (install new instrument panel cluster hood). *tw | 06/27/1997 | |
| 538304 | 05/01/1995 | 43031 | Unknown | 11/01/1995 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| EA00007 | GENERAL MOTORS CORP. | 03/03/2000 | 02/07/2001 | STEERING COLUMN FIRES | 00V287000 | |
| Odi has expanded the scope of its investigation of steering column fires to include all models built on the n-platform.gm hs indicated in its response that the subject vehicle are equipped with a rotary ignition switch that has been in use in a number of vehicle models since 1991 on both the n and j-platforms.however, the 1994-1995 platform is over represented accounting of r 83 (81%) of the combined total of 102 reports despite being only 4.2% of the combined population.of the 10 new reports received since opening pe99-063, 7 include allegations of a no start condition when attemption to engage the starter.a fire is claimed to have ensured in the steering column immediatedly thereafter.gm issued a technical service bulletin (no. 433203) july 1994 which addressed owner complaints that the ignition switch may not return to the run position after the vehicle has started.the tsb advises that the ignition switch mounting screws may be excessively torqued resulting in distortion of the switch housing.an engineering analysis is warranted to determine the root cause(s) and to determine if a safety defect exists. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 08/14/2008 | 140000 | 1 | |
| I was in the parking lot of a fast food place we came out after we ate and got in the car attempted to start it but it did not start at first then i turned off the ignition and then tried again it started and after a short time it seamed like it tried to start itself again and it started smoking from below the steering column so i turned it off and jumped out of the car and out the battery by the time the battery was out it had already caught fire and had to be put out with a fire extinguisher which was supplied by a tow truck driver who just so happened to be getting lunch the fire dept was called but never filed a report they just made sure all were ok then left that's basically what happened. *tr | |||
| 08/15/2008 | 1 | ||
| While driving down highway 4 my steering column caught on fire making me pull the car over and jump out along with 2 other persons , after that we called the tow truck to have it towed home to see what we were going to do about the problem and who to contact in the mean time the dealership had my car for 4 months and to this day still has it and is requesting me to pay half of the bill to get it fixed and i do not feel i should pay a dime for a recalled car with an open recall on it so therefore i am filing a complaint against the dealership for the car to be fixed and for all the inconvenience in which it has caused me getting back and fourth to school, i am in college full time so therefore i had to do public transportation getting to and from my destinations. and when the car caught fire it was the first time in which it had ever happened. so now my grandfather is going to pay for it to get fixed and would like all of his money back and i want all i can get for all the inconvenience in which this problem has caused myself and all others who were involved and also we need to keep in mind this could have been a much bigger problem if anyone would have gotten hurt do to the fire and or any others damages that could have happened. *tr | |||
| 07/14/2003 | 165 | 4 | |
| 1995 pontiac grand am overheating. replaced the thermostat four times and finally the head gaskets warped. paid for the head gasket replacement. continued to overheat and called general motors. mediator was of very little help. took it back under the repair warranty, then the radiator blew because they had replaced the radiator cap with a higher pressure rating. we took it back and they replaced the radiator, hoses, heater core and numerous other things. it continued to overheat. in general we have spent about $2500.00 and still have this issue. additionally, we now have the abs warning light coming on occasionally and i found some engine wires twisted up over the manifold. i have since moved them back to their original location and had to use electrical tape on another wire connection that the lock (snap) was broke off. since doing this i have not had the car overheating as often. additionally since repairs were made, we now have heavy condensation on the interior windshield, (window wipers on the inside could be a solution...) along with puddles of water on the passenger floor and in the trunk....god only knows what they did to my car after i called general motors, everything just seemed to get worse from there.. coincidence, i think not. they are now bankrupt so there is no recourse in my case of retrieving money needlessly spent on repairs they should have fixed properly in the first place. and while i'm at it, i wonder if they ever took car of that ignition recall? i am still driving the car when it is behaving but i have been having to hold the ignition switch to get the car to start which i hadn't had to do before... are they waiting for my car to catch on fire due to this ignition problem? the smartest thing would be to take it to someone else but no one wants to touch the car after finding out it was at the other dealership so where do i go now? and a reply on that sure would be a big help! *jb | |||
| 09/01/2003 | 78000 | 1 | 09/01/2003 |
| The combination switch for the head lights/turn signal, and cruise control failed. as a result, while driving the head lights shut off without warning. *ak headlights repeatedly went out while driving. *ph | |||
| 4 | |||
| Would have knocking under the vehicle when changing gears. also, there would be some loose wires that would need to be placed on the battery to get vehicle to start. the brake lights come on at the wrong time. vehicle also will be squeaking. the lights fail to work properly because the electrical system is not working. have taken vehicle to arbitration. the dealership was suppose to do repairs on the problems, but failed to do so. problems still exist.*ak | |||
| 1 | |||
| The consumer states that after the recall for the starting problem, the vehicle starting problem had gotten worse. (will sometimes take 3-4 times to start) the consumer had taken the vehicle in for the reacll and they had placed a wiring harness in but that only made the problem worse. *scc | |||
| Intermittently when hazard lights or blinkers are activated electrical system will freeze up. dealer will be notified.*ak | |||
| 10/01/1999 | 1 | 01/21/1998 | |
| Consumer experienced electrical problems prior to recall 00v287, while starting the vehicle, smoke came from under the steering wheel, the mechanic replaced the crankshaft position sensor, the starter, and the ignition switch, after all the repair work vehicle has been experiencing many other electrical problems witht all of the lights, consumer is requesting reimbursement for the recall repair, rental car expenses, and the price of the vehicle. *slc | |||
| 02/24/1996 | 14 | 03/01/1995 | |
| Consumer has had numerous problems with the electrical system/wiring, which has caused burning of wires due to possible electrical shorting. nlm | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 10/02/2000 | 2 | ||
| Battery failed, alternator failed 2 times, and a new ignition module was replaced. *slc | |||
| 03/01/2000 | 10 | 02/01/1995 | |
| Vehicle started to overheat; battery had to be replaced 3 times and alternater twice, and 1 starter and wiring replaced. *ak consumer states a faulty switch caused the electrical failures. *slc | |||
| 1 | |||
| The recall 00v-287 for the starter has not been repaired yet because there will be no parts available until march 2001, the consumer has replaced two batteries and one alternator and thinks the manufacturer should reimburse her for the alternator. nlm | |||
| 07/03/1999 | 1 | 06/01/1999 | |
| This auto has total electrical problems. i replaced the alternator just 4 weeks after purchase. i broke down in the middle of the ocala national forrest with 4 10 year old girls in the car. since then, i have replaced a 4 year old battery at 2 years age and all of the fuses. in 1/00 while driving in a fog white out on top of a 300 ft bridge, i put on my flashers and all my lights went out. a vehicle behind me didn't see me and nearly pushed us both off the bridge. since then every time i put on my flashers, all other electrical things stop. my elect door locks keep blowing fuses and windows don't work all the time. i'v contacted the dealer who told me all these problems began after i bought the car and it was my problem. i purchased a extended warrenty, but this problem is not covered. please help!! *ak | |||
| 07/21/1999 | |||
| The abs light kept coming on & stayed on. air bag light would flicker. the vehicle would shut down while driving. the alternator would not work. kept going out. taking vehicle to dealer. *ak | |||
| 12/28/1998 | 1 | ||
| Alternator failed causing complete shut down. | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 4 | |||
| Would have knocking under the vehicle when changing gears. also, there would be some loose wires that would need to be placed on the battery to get vehicle to start. the brake lights come on at the wrong time. vehicle also will be squeaking. the lights fail to work properly because the electrical system is not working. have taken vehicle to arbitration. the dealership was suppose to do repairs on the problems, but failed to do so. problems still exist.*ak | |||
| 10/02/2000 | 2 | ||
| Battery failed, alternator failed 2 times, and a new ignition module was replaced. *slc | |||
| 03/01/2000 | 10 | 02/01/1995 | |
| Vehicle started to overheat; battery had to be replaced 3 times and alternater twice, and 1 starter and wiring replaced. *ak consumer states a faulty switch caused the electrical failures. *slc | |||
| 1 | |||
| The recall 00v-287 for the starter has not been repaired yet because there will be no parts available until march 2001, the consumer has replaced two batteries and one alternator and thinks the manufacturer should reimburse her for the alternator. nlm | |||
| 07/03/1999 | 1 | 06/01/1999 | |
| This auto has total electrical problems. i replaced the alternator just 4 weeks after purchase. i broke down in the middle of the ocala national forrest with 4 10 year old girls in the car. since then, i have replaced a 4 year old battery at 2 years age and all of the fuses. in 1/00 while driving in a fog white out on top of a 300 ft bridge, i put on my flashers and all my lights went out. a vehicle behind me didn't see me and nearly pushed us both off the bridge. since then every time i put on my flashers, all other electrical things stop. my elect door locks keep blowing fuses and windows don't work all the time. i'v contacted the dealer who told me all these problems began after i bought the car and it was my problem. i purchased a extended warrenty, but this problem is not covered. please help!! *ak | |||
| ELECTRICAL SYSTEM - BATTERY - CABLES | |||
| Defective battery cable. *ak | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 05/25/2003 | 1 | 07/06/1998 | |
| Erls fuse blows, which causes the cruise control to stop working along with the a/c, also the reverse lights stop working, and when driving at 70 mph instead of the rpm's running about 2500 they are at 3500 when the fuse blows. brought it to dealer to be fixed, they put a 25 amp fuse in it when it only takes a 15 amp fuse and said they couldn't find anything wrong with it. of course that blew eventually along with some smoke from the fuse panel. *ak | |||
| 08/19/2001 | 1 | 06/01/2001 | |
| We purchased the car in june of 2001. the car had problems right away with the driver side door locks and the signal lights. the signal lights would not work after using them once each time the car started. the dealer repaired the signal lights. in september of 2001 the car began hesitating to start. it sometimes takes an extra few seconds to begin to start. one day it refused to start after some errands. it also had a very foul smell. that evening it started again. i took it to a mechanic who checked the charging system and other misc. ideas and couldn't find the source of the problem. it's still hesitating to start most of the time. the electric windows also short out now.*ak | |||
| 10/01/1995 | 8 | ||
| Brake lights are on all the time. took vehicle to dealer 8 times. dealer said that wiring harness needed to be replaced. *ak *slc | |||
| 02/01/2000 | 4 | 02/16/2000 | |
| Erls fuse blows, ignition switch failure, replaced ignition and repaired wires, heating and air ac/compresser wil not come on, compresser shorted out, auto trans will not shift into overdrive and passing gear, transmission replaced once, will replace again. | |||
| Intermittently when hazard lights or blinkers are activated electrical system will freeze up. dealer will be notified.*ak | |||
| 02/20/2001 | |||
| A fuse blew that caused transmission and air conditioner compressor to go out. took to dealer, and they replaced fuses. but, problem still exists. | |||
| 12/20/2000 | |||
| Thermostat is fluctuating, gas level goes up and down, keeps blowing fuses. | |||
| 07/03/1999 | 1 | 06/01/1999 | |
| This auto has total electrical problems. i replaced the alternator just 4 weeks after purchase. i broke down in the middle of the ocala national forrest with 4 10 year old girls in the car. since then, i have replaced a 4 year old battery at 2 years age and all of the fuses. in 1/00 while driving in a fog white out on top of a 300 ft bridge, i put on my flashers and all my lights went out. a vehicle behind me didn't see me and nearly pushed us both off the bridge. since then every time i put on my flashers, all other electrical things stop. my elect door locks keep blowing fuses and windows don't work all the time. i'v contacted the dealer who told me all these problems began after i bought the car and it was my problem. i purchased a extended warrenty, but this problem is not covered. please help!! *ak | |||
| 11/14/1999 | 1 | 10/01/1998 | |
| Problems with turn signals/emergency flashers,and dash lights working intermittently. also, recently had trouble starting, as it didn't want to turn over a few times in row.when turn signals didnt work i turned on emergency, and failed to work.almost rear ended! *ak | |||
| 09/23/1999 | |||
| Driving home at night on a rural road at approximately 65mph lost headlights, and the doors kept locking and unlocking due to an electrical problem. *ak | |||
| 05/25/1999 | 5 | 09/01/1998 | |
| I am experiencing intermitant electricl failures with the lighting system. also, have had failures in the electric windows. | |||
| 1 | 11/18/1995 | ||
| Fuseable link shorted out, causing steering column to malfunction. | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 01/01/1901 | 1 | ||
| 1995 pontiac grand am coils went bad. *kb the consumer stated his vehicle would not start. the coils were replaced because the garage stated they were bad, however the consumer kept the coils and placed them back in the vehicle which has been running ever since. *jb | |||
| Received recall notice 00v287000. contacted dealership. took vehicle on appointed date and had recalled ignition repaired. since repair, remedy for it had failed , and caused more problems. *ak | |||
| 08/19/2001 | 1 | 06/01/2001 | |
| We purchased the car in june of 2001. the car had problems right away with the driver side door locks and the signal lights. the signal lights would not work after using them once each time the car started. the dealer repaired the signal lights. in september of 2001 the car began hesitating to start. it sometimes takes an extra few seconds to begin to start. one day it refused to start after some errands. it also had a very foul smell. that evening it started again. i took it to a mechanic who checked the charging system and other misc. ideas and couldn't find the source of the problem. it's still hesitating to start most of the time. the electric windows also short out now.*ak | |||
| 06/01/2001 | 1 | ||
| Ignition will not remain in the on position. it is possible to start the vehicle and gently release the key but as you drive down the road a bump or some type of contact with the key will cause the ignition to shut off. losing all power immediately. *ak | |||
| 10/02/2000 | 2 | ||
| Battery failed, alternator failed 2 times, and a new ignition module was replaced. *slc | |||
| 12/01/2000 | |||
| Consumer contacted dealer for a recall on ignition. dealer told consumer that parts would not be in until march 2001. consumer waited 3 months, unable to drive in fear of an ignition fire, then, oil pump went out. took it to dealer. dealer said they needed to fix oil pump befor e they could fix ignition because of safety reasons. *ak | |||
| 12/08/2000 | |||
| Dealer has not corrected recall 00v287000/ engine starter. consumer has made several attemps. *ak | |||
| 06/01/2000 | |||
| While driving about 65 mph, vehicle stalled, hazards , signal lights and brake lights did not work. vehicle has stalled again since then. also signal/ brake and hazard lights only work intermittently. *ak | |||
| 01/13/2001 | 1 | 03/01/2000 | |
| Got in vehicle started it and fire rushed through the car immediately burning entire car to frame.*ak | |||
| 11/03/2000 | 1 | ||
| When try to start vehicle it won't start,. having problem with engine starting just like recall 00v287000, and ignition did not work, burning a battery.*ak | |||
| 05/31/2000 | |||
| While driving vehicle cut off. vehicle was towed to the dealership. dealership stated that the fuel pump/ gas tank/catalytic converter and two ignition coils would have to be replaced. owner seeks reimbursement for cost of repairs. *ak *ml | |||
| 05/16/2000 | 04/01/1999 | ||
| Put key in the ignition. wouldn't start. noticed smoke coming from the steering column. more smoke started to appear. within minutes there was black smoke billowing from the car. not more than a minute later the front seats of the car were ingulfed in flames. in a matter of minutes, the car was completely on fire. the car was completely totaled. *ak | |||
| Vehicle smokes when ignition is started. dealer has been notified.*ak | |||
| 08/01/1999 | 1 | 03/28/1997 | |
| Vehicle would not start, consumer got out of vehicle and the vehicle started itself and caught fire. *mjs | |||
| 11/14/1999 | 1 | 10/01/1998 | |
| Problems with turn signals/emergency flashers,and dash lights working intermittently. also, recently had trouble starting, as it didn't want to turn over a few times in row.when turn signals didnt work i turned on emergency, and failed to work.almost rear ended! *ak | |||
| 07/30/1995 | |||
| Vehicle deccelerates while driving at hwy speed. tt | |||
| 06/07/1995 | |||
| The vehicle stalls and will not restart for 45 seconds. please explain. tt | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 03/25/2000 | 1 | 01/01/1995 | |
| The car set on fire and stalled in the middle of the road, blew a rod and melted the spark plugs, the computer failed and the transmission blew. | |||
| 10/01/1995 | |||
| Engine stalls when first cold start up.engine runs rough and then stalls. at this time car will not start.continuous starting attempts is runnning battery down. had plugs replace at dearler, and asked for the pvc valve replaceement. this would solve the problem.the dealer changed the plugs, and toll me there is no pvc valve on the car and the problem of stalling should be cured. not so!!! *ak | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 02/09/2005 | 93000 | 3 | |
| Intermittently consumer would be unable to start the vehicle. also, it stalls. consumer is able to restart vehicle after 45 minutes. dealership was notified, but did not resolve the problem.*ak | |||
| 01/01/1901 | 2 | ||
| Nar 6-03-2003 *mr ignition switch fire hazard. *cb | |||
| 04/21/2004 | 95493 | 1 | 03/17/2002 |
| Vehicle was parked and consumer placed the key inside the ignition, and vehicle would not start. a burning smell was coming from the vehicle. consumer lifted up the hood, and smoke was coming from the starter. consumer was able to extinguish the fire. consumer had the vehicle towed to the dealer for inspection, and mechanic determined that the ignition switch needed to be replaced due to failure. *ak *nm | |||
| 07/09/2002 | 3 | ||
| When putting key in ignition and turning it, vehicle will not start. consumer has to try at least three times before engine will turn over and start.*ak *yh | |||
| 1 | 02/01/1996 | ||
| Ignition switch burned out in steering column starter. vehicle became difficult to operate, upon starting smoke emmitted from the steering column. mechanic replaced starter and ignition. *jg | |||
| 08/17/1998 | 1 | ||
| The consumer feels that the defective ignition the the vehicle which caused it to smoke is directly related to recall 00v-287, the component failed prior to notification and the consumer requested reimbursement but was told that she was not entitled to refund. nlm | |||
| 05/24/2001 | |||
| Ignition switch was burned out and had to be replaced.*ak | |||
| 1 | 02/01/1996 | ||
| Ignition switch burned out in steering column starter. vehicle became difficult to operate, upon starting smoke emmitted from the steering column. mechanic replaced starter and ignition. *jg | |||
| 08/17/1998 | 1 | ||
| The consumer feels that the defective ignition the the vehicle which caused it to smoke is directly related to recall 00v-287, the component failed prior to notification and the consumer requested reimbursement but was told that she was not entitled to refund. nlm | |||
| 08/07/2001 | |||
| Consumer received recall notice 00v287000 in mail, and dealership performed service. dealership will not release vehicle until consumer pays a $60.00 diagnostic fee. please provide any additional information/attachments.*ak | |||
| 12/15/2000 | |||
| Recall 00v287000/ manufacturer's recall 0079; vehicle doesn't start, and when trying it sends power surges, causing it to smoke. relay is bad and will be replaced by manufacturer. consumer was responsible for ignition switch although this vehicle was not included in recall. *ak | |||
| 06/12/2001 | |||
| Consumer parked vehicle at 8:15 am, when she came back to vehicle between 9:30 and 10 am, and it was burning. fire department put out fire. vehicle was totalled. cause unknown at this time. received recall letter 00v287000, but repairs had not been performed. *ak | |||
| 08/07/2000 | 2 | ||
| Consumer states that it takes 4 to 5 times to start vehicle, just clicks but will not fire, starter and ignition switch had to be replaced, consumer received notification that there are defects with engine starter, consumer no longer owns vehicle, but is requesting reimbursement for repairs. *jb | |||
| 02/01/2000 | 4 | 02/16/2000 | |
| Erls fuse blows, ignition switch failure, replaced ignition and repaired wires, heating and air ac/compresser wil not come on, compresser shorted out, auto trans will not shift into overdrive and passing gear, transmission replaced once, will replace again. | |||
| Key could not come out of ignition and steering column could not lock. please provide further information.*ak | |||
| 03/26/2001 | 0 | ||
| Consumer took car in for a recall on ignition switch relay kit. they replaced kit. hours later ,consumer tried to start car and all lights began to flash, and it went dead. then, consumer noticed smoke coming into car and car caught on fire.*ak | |||
| 05/30/1997 | 4 | 07/29/1995 | |
| Power window on passenger's side went out. had window replaced under warranty. problem still exists, but is continuous. manufacturer indicated currently, vehicle's warranty expired. *ak a mechanic in a repair shop stated that the part is sensitive and that it bends easily. power door lock replaced. the window regulator assembly was replaced. ignition switch relay kit was installed due to high elect current. *slc | |||
| 02/28/2001 | |||
| Recall 00v287 000/engine starter: vehicle smoked when starting itself up while parked. later, received a manufacturer's recall on engine starter. called dealer (premier pontiac, buick, gmc; kingwood, tx; phone# 281/359-3600), and informed of problem and recall notice. dealer informed consumerthat they will repairs all damages due to recall. later on, informed that other damages which were not related to the recall would be repaired at consumer's expense. however, damages was due to defective engine starter, and dealer refused to honor it. seeking help from nhtsa in this matter: also feel free to provide any further details on this matter. *ak | |||
| 01/18/2001 | 0 | ||
| After driving parked vehicle in house then tried to start vehicle again, but did not start.then, went back to house. when caming out again found out that fire was coming from steering wheel. opened door and more fire came out. consumer believed that fire started at ignition switch due to an electrical problem. *ak | |||
| Consumer received recall 00v287000 concerning engine starter. consumer stated that remedy did not correct problem. please give any further details.*ak | |||
| Recall remedy provided by dealer did not correct recall 00v287 engine starter problem. please give any further details.*ak | |||
| Consumer received recall notice 00v287000/ engine starter. consumer took it to dealer. dealer advised consumer that parts were not in, and they would notify consumer when parts came in. it has been almost 60 days since consumer spoke to dealer. *ak | |||
| 02/01/2001 | 0 | ||
| After receiving a recall notice for ignition switch vehicle caught on fire. vehicle had to be towed to the dealer. consumer asked dealer if fire was caused by ignition switch recall, but dealer told consumer that fire had started at starter, and not at ignition switch. *ak | |||
| 01/30/2001 | |||
| Recall 00v207000/ manufacturer's recall 00079; vehicle won't start unless holding key in start position. dealer claimed vehicle needed a new fuel pump, and wanted to charge $744.28. consumer received a recall issued in december, and kit was not available until march. consumer has contacted pontiac, and they were trying to work with consumer, believing she might have a case.*ak | |||
| 1 | |||
| The ignition switch failed resulting in vehicle fire. *mjs | |||
| 1 | |||
| Received recall 00v287000/ignition switch in december 2000. been in contact with dealership until finally consumer was informed that parts will not be available until sometimes in march.*ak | |||
| 12/27/2000 | |||
| Recall 00v287000/ ignition switch: vehicle experienced a problem with a clicking sound upon starting vehicle,and asked dealer to inspect vehicle. service manger mr. ron capaldi replied that if diagnostic showed that problem was not part of recall consumer would be billed for that inspection. this happened at burns pontaic in marlton, nj; phone # 856/ 983-1115. seeking help from nhtsa in this matter. please feel free to provide any further details on this matter. *ak | |||
| 09/07/2000 | |||
| Consumer turned key in the ignition to start vehicle & it started smoking. consumer turned vehicle off and got out to call someone. consumer was notified that vehicle had flames coming from it. vehicle was totalled. consumer will be contacting the manufacturer.*ak | |||
| 05/25/2000 | 1 | 04/01/1999 | |
| Ea00007; consumer put key in ignition and smoke started coming from underneath steering column. consumer suffered smoke inhalation while trying to get out of vehicle. vehicle then tried to turn over, and start by itself without keys in ignition.*ak | |||
| 09/11/1999 | 1 | ||
| A fire occured at the steering column area due to a ignition switch short which overheated igniting the switch and surrounding areas. nlm | |||
| 10/01/1999 | |||
| Had parked vehicle in garage. heard horn go off. husband opened door to check & flames shot out. called fire department. fire was extinguished. inside of vehicle was destroyed. fire department indicated fire originated in the ignition switch due to a short in the electrical wires. *ak | |||
| 06/13/1999 | |||
| When starting vehicle smoke came out of the steering column because the igntion swtich shorted out and burned. the vehicle is being repaired by the dealership. please provide any further details. *ak | |||
| 12/03/1998 | |||
| When putting the key into the ignition, smoke started coming from the steering column between the dash and steering wheel, car was off. the starter engaged to start the engine in car, and fire started inside of the vehicle. no warrant., dealer contacted and will estimate damages. provide further information. ak | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||
| 09/21/2004 | 188000 | 2 | |
| A recall (#00v287000) was issued for the starter assembly the dealer refused to repair the vehicle at no charge. the consumer stated the vehicle caught fire twice. please provide additional information. *jb | |||
| 11/11/2000 | 2 | ||
| Consumer stated that vehicle just stopped completely and would not start again, consumer had been awaiting parts for recall on relay kit, consumer had car fixed at own expense and was told she would be reimbursed monies paid out of pocket. *jg | |||
| 12/20/2000 | 1 | ||
| While trying to start vehicle, the vehicle made a terrible sound and consumer could smell burning around the ignition, the starter and ignition switch were replaced, a week later consumer received recall p00079-s, consumer is requesting a refund. *slc | |||
| 05/22/2000 | 1 | ||
| Ignition started smoking from the steering column and then would not start, the ignition switch was replaced, consumer later received recall 00v287, dealer stated there was no way to tell if the problem was related to the recall because the relay switch had not been installed, consumer is requesting reimbursement if her repairs are related to the recall. *slc | |||
| 09/01/1998 | 1 | ||
| Prior to the recall notice the consumer had a problem with the ignition system. the dealer installed a new relay kit. the consumer is asking for reimbursment. *yh | |||
| 11/11/2000 | 2 | ||
| Consumer stated that vehicle just stopped completely and would not start again, consumer had been awaiting parts for recall on relay kit, consumer had car fixed at own expense and was told she would be reimbursed monies paid out of pocket. *jg | |||
| 12/20/2000 | 1 | ||
| While trying to start vehicle, the vehicle made a terrible sound and consumer could smell burning around the ignition, the starter and ignition switch were replaced, a week later consumer received recall p00079-s, consumer is requesting a refund. *slc | |||
| 05/22/2000 | 1 | ||
| Ignition started smoking from the steering column and then would not start, the ignition switch was replaced, consumer later received recall 00v287, dealer stated there was no way to tell if the problem was related to the recall because the relay switch had not been installed, consumer is requesting reimbursement if her repairs are related to the recall. *slc | |||
| 10/12/1999 | 1 | ||
| The faulty starter caused the ignition coil to burn, this failure occured prior to recall notice 00v-287, the consumer request reimbursemt but has not recieved any compensation yet. nlm | |||
| 06/11/2001 | 1 | ||
| Consumers vehicle was towed into dealership due to a faulty ignition switch that was being recalled from manufacturer, consumer stated the recall stated that the new switch would be replaced and installed free of charge, dealership was aware and stated they would honor recall, on june 13,2001 vehicle was ready to be picked up and consumer was given a bill for $311.31 consumer states there should have been no charge for labor or parts because the installation was free, the chemical and material disposal fee should not have been charged because the parts were asked to be given back, an oil filter was removed in the process in order to reach certain wires, but a charge for disposing it and its oil is covered by the recall because it is part of the overall installation, consumer feels she should not have been billed for a recall.*jb | |||
| 05/17/2001 | 1 | ||
| Consumer took vehicle to dealer for recall repair 00v287, dealer stated repairs would take about 3 hours, however repairs were never completed on that day, consumer has to schedule another day off work for recall work to be completed. *slc | |||
| 05/22/2000 | 1 | ||
| Prior to recall 00v287, vehicle stopped and would not start, it finally started and went a block then stopped again, smoke was coming from the steering wheel, dealer made repairs and stated the cause was the ignition switch, consumer received recall and took it to the dealer, however dealer stated recall problem and her vehicle problem were not related, consumer feels otherwise. *slc | |||
| 10/02/2000 | 4 | ||
| Prior to recall 00v287, consumer had many problems with starting vehicle, the starter, ignition switch, safety switch, and battery were replaced, however problem kept coming back, consumer is requesting reimbursement for the replacement parts prior to recall work. *slc | |||
| 05/04/2001 | 1 | ||
| Prior to recall notification (00v287000) in which consumer states she did not receive, experienced unusual car trouble, consumer states as she turned the key to the start position nothing happened, after a third time of trying to start vehicle she noticed smoke coming from the dashboard/steering column area consumer then removed key from ignition and evacuated the vehicle, the vehicle was towed to dealership and consumer was advised about recall and repairs that were performed. *jb | |||
| 01/01/1999 | 2 | ||
| Prior to recall notification (00v287000) consumer experienced two alternator failures. *jb | |||
| 1 | |||
| Prior to recall notification (00v287000) consumer's vehicle caught fire in the switch of her vehcile while driving, consumer states she did not receive notification until five years later and after the damage had already been done, manufacturer investigated the incident and consumer was advised that they were unable to determine any manufacturing liability because the vehicle had already been repaired. *jb | |||
| 1 | |||
| Consumer received recall notification (00079) but feels it is unacceptable for him to have to miss 4 hours of work, to bring vehicle in for service due to manufacturer's incompetence. *jb | |||
| 08/07/2000 | 2 | ||
| Consumer states that it takes 4 to 5 times to start vehicle, just clicks but will not fire, starter and ignition switch had to be replaced, consumer received notification that there are defects with engine starter, consumer no longer owns vehicle, but is requesting reimbursement for repairs. *jb | |||
| 1 | |||
| The consumer is not satisfied with recall, the dealer stated the problem the consumer was experiencing with the ignition was probably unrelated to recall 00v-287 and she would be charged to inspect the vehicle whether repairs were necessary or not. nlm | |||
| 1 | |||
| Consumer has been waitng for 3 months to have recall 00v287000 performed. dealer claimed there were no parts, and no future date was given.*ak consumer finally had recall repair done, however is requesting reimbursement for prior work done to the egr valve regarding same problems as in the recall. *slc | |||
| 03/01/2000 | 10 | 02/01/1995 | |
| Vehicle started to overheat; battery had to be replaced 3 times and alternater twice, and 1 starter and wiring replaced. *ak consumer states a faulty switch caused the electrical failures. *slc | |||
| 1 | |||
| Consumer recieved recall notive 00v-287 for a faulty starter which could possibly cause a fire, the consumers vehicle fails to engage on a regular basis and many components and been repaired/replaced in an attempt remedy the problem but with no success, consumer contacted gmc who said that the vehicle could not be repaired until march 2001. nlm | |||
| 12/01/2000 | 1 | ||
| Consumer received recall 00v287, however when contacting dealer they stated that parts were not available, failure resulted in voltage regulater failure, consumer is requesting reimbursement for that replacement cost. radiator failed and was replaced, head gaskets failed and engine was rebuilt. *slc | |||
| 03/01/2000 | 1 | ||
| Vehicle caught fire in consumers driveway, consumer received recall 00v-287 one year after vehicle had already caught fire, consumer request reimbursement for the amount owed on the vehicle due to recall component failure which resulted in vehicle fire. nlm | |||
| 1 | |||
| The recall 00v-287 for the starter has not been repaired yet because there will be no parts available until march 2001, the consumer has replaced two batteries and one alternator and thinks the manufacturer should reimburse her for the alternator. nlm | |||
| 12/02/2000 | 1 | 08/01/1995 | |
| Consumer received recall notice 00v287000/ engine starter. took it to dealer. they said that parts were not in, and when they came in consumer would be notified. it has been almost 60 days since talking with dealer. *ak | |||
| 02/01/2001 | 0 | ||
| After receiving a recall notice for ignition switch vehicle caught on fire. vehicle had to be towed to the dealer. consumer asked dealer if fire was caused by ignition switch recall, but dealer told consumer that fire had started at starter, and not at ignition switch. *ak | |||
| 01/11/2001 | 0 | ||
| Consumer had replaced fuel pump three times due to an electrical short in wire. wires had to be replaced. also, starter had to be replaced twice due to a voltage regulator. *ak | |||
| 12/16/2000 | 1 | 07/01/1996 | |
| Ignition melted which almost caused a fire. but, pontiac stated that this vehicle was not included in recall 00v287000 although it had same problem, consumer received a recall notice 1 week after the dealer stated the recall was vin number specific, consumer is requesting reimbursement. *slc | |||
| 04/28/1995 | 1 | 11/28/1994 | |
| Starter failed. | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY - RELAY | |||
| 1 | |||
| Consumer states that there was a problem staring the vehicle. took vehicle to dealer, and the dealer replaced the starter. *ak | |||
| 10/01/2000 | 50 | 01/01/1996 | |
| See nhtsa campaign #00v287000 - my starter switch fails intermittently. would like it fixed prior to causing a fire.*ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 09/13/2001 | |||
| Vehicle caught on fire starting at steering column. *ak | |||
| 03/01/2000 | 10 | 02/01/1995 | |
| Vehicle started to overheat; battery had to be replaced 3 times and alternater twice, and 1 starter and wiring replaced. *ak consumer states a faulty switch caused the electrical failures. *slc | |||
| 01/09/2001 | |||
| While driving interior of vehicle caught on fire, dashboard and instrument panel were burned. consumer was traveling about 30 mph, smelled smoke, and then saw smoke. contacted dealer, and dealer noted that it had to do with electrical wiring system. *ak | |||
| 01/11/2001 | 0 | ||
| Consumer had replaced fuel pump three times due to an electrical short in wire. wires had to be replaced. also, starter had to be replaced twice due to a voltage regulator. *ak | |||
| 06/23/2000 | |||
| Gettting into the vehicle to start it up and smelled smoke. tried to start again, and vehicle wouldn't start. went into the house, came back out, and vehicle was on fire. fireman came out to put the fire out. insurance determine it was a electrical fire from the steering column.*ak | |||
| 11/28/1999 | 05/01/1995 | ||
| Vehicle had been parked. it caught fire without any warning. fired deparment arrived & put flames out. indicated to owner of vehicle that it was an electrical fire coming from the steering column. *ak | |||
| 04/10/1999 | |||
| Vehicle parked. started vehicle & no sound or noise. would not crank up. lifted hood & went to start vehicle again. started to smell smoke which was coming from the steering wheel. the vehicle was on fire. fire department arrived & put flames out. vehicle towed to dealer. location of fire not determined by fire department or gm inspector. *ak *ml | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 08/06/2004 | 126000 | 1 | |
| Consumer turned the ignition and vehicle did not start. upon trying to start the vehicle again there was a noise. consumer looked under the hood and there was fire.*ak | |||
| 10/01/1995 | 8 | ||
| Brake lights are on all the time. took vehicle to dealer 8 times. dealer said that wiring harness needed to be replaced. *ak *slc | |||
| 05/01/2000 | 0 | ||
| Car was parked, consumer tried to start car and could hear a clicking noise in steering, and then there was nothing. vehicle would not start. consumer went into house for about 10 minutes, came back out, and saw smoke coming from steering column. then, saw flames on steering. towed vehicle to a mechanic. *ak | |||
| 06/11/2000 | 0 | ||
| Vehicle was parked in front of the house. consumer went out to start vehicle, and after three attempts thought that the battery was dead. then, there was smoke coming from the steering column. consumer used fire extinguisher to put out fire. *ak | |||
| 03/25/2000 | 1 | 01/01/1995 | |
| The car set on fire and stalled in the middle of the road, blew a rod and melted the spark plugs, the computer failed and the transmission blew. | |||
| 07/02/1999 | 12/24/1997 | ||
| Vehicle caught fire and was totalled. smoke from hood started an electrical fire. according to the fire department. manufacturer contacted, and stated problem could not be duplicated. problem still exists. provide further information. *ak *yc | |||
| 04/10/1999 | |||
| Steerung column caught on fire. manufacturer has inspected vehicle, and was not able to determine the cause of the fire. vehicle was totaled. *ak | |||
| 07/28/1995 | 1 | ||
| Electrical wires underhood caught on fire and burned. tt | |||
| 07/28/1995 | |||
| Electrical wires underhood caught fire and burned. tt | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 02/05/2002 | |||
| Vehicle was turned off when smoke came from under the steering wheel. seconds later it was ignited, but didn't spread. cause has not been determined. consumer will contact dealer and manufacturer. please provide more information.*ak | |||
| 06/02/2001 | 12/01/1994 | ||
| The instrument cluster displays the check oil light guage as on even though the oil level is fine. i continue to check the oil but i have always maintained my car in excellent condition. this is dangerous though because the user will not be able to know if the car did develop a large oil leak. the check oil light would be on but it has always been on. the engine could seize or an accident could occur. i do know that there is a technical service bulletin already published which describes this same problem on this year and make of pontiac. | |||
| 01/02/2001 | 1 | ||
| Had tried to start vehicle, would not turn over, and there was no clicking noise. left vehicle parked. earlier had smelled plastic burning. went and contacted dealership. heard horn blowing. checked and noticed windows were dark. opened driver's door and smoke came billowing out of dashboard and steering column. flames started to shoot out of column. notified fire department who put flames out.*ak | |||
| 05/26/2000 | 1 | 11/01/1998 | |
| The car was driven for 8 minutes and parked. i went back to the car 3 1/2 hours later and found the passenger side burned up. apparently a fire ignited in the electrical wiring under the dash while the car was parked. the dash board, controls, wiring, and steering wheel were all melted. the windshield had cracked from the heat. the visor fell on the seat and burned the seat. i have pictures of the damage. i am waiting on a formal report from the insurance claim. *ak | |||
| 02/28/2000 | 5 | 08/09/1999 | |
| The instrument cluster failed causing the speedometer, fuel gauge and tachometer to act erratically. nlm | |||
| 11/14/1999 | 1 | 10/01/1998 | |
| Problems with turn signals/emergency flashers,and dash lights working intermittently. also, recently had trouble starting, as it didn't want to turn over a few times in row.when turn signals didnt work i turned on emergency, and failed to work.almost rear ended! *ak | |||
| 07/20/1998 | 1 | 08/15/1996 | |
| Vehicle fire due to electical wiring failure. | |||