Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
UNKNOWN OR OTHER
AQ10001GENERAL MOTORS CORP.11/18/2010Fleet Vehicle Recall Completion Audit
 The agency, particularly in recent months, has been informed of incidents involving allegations of personal injury and death claimed to have been caused by safety defects and failures to conform to minimum federal motor vehicle safety standards (fmvss) on rental car vehicles for which a safety recall to remedy the safety defect or noncompliance had allegedly not been performed prior to the rental car company's lease of the vehicle.nhtsa understands that there is presently a petition before the federal trade commission (ftc) seeking to prohibit at least one rental car company from renting vehicles on which safety recall campaign remedies remain outstanding.the purpose of this audit query (aq) is to investigate recall remedy completion by rental car companies on the above-listed safety recall campaigns.these campaigns were chosen due to their inclusion of vehicles used in the rental market.this information is expected to provide the agency an indication of how completely and how quickly rental car fleets, in general or individually, perform necessary recall-related repairs or other remedies on the vehicles owned and then leased for use on the roadways.this aq is opened.

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
05/22/201252000
 Stopped at a drive-thru window. was in gear and under braking. two lights came on at dash: service esc and service traction. lights reset when vehicle is shut off and restarted. lights happen at random times during operation. when service lights occur, brake lights react opposite of normal operation.
06/02/20093027
 Tl*the contact owns a 2009 saturn aura. the contact stated that the gear shifter is covered in chrome. the sun reflects on it and blinds the driver. the dealer stated that they will not do anything to correct this issue. the failure and current mileages were 3,027.