Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 3044 | 10010363 | Generation 5 onstar steering wheel control function. *tt | 11/17/2004 | ||
| 3050A | 01/01/2004 | 10009623 | 02-05 onstar equipped vehicles emitting beeping noise before connecting to onstar. *tt | 10/13/2004 | |
| 030852006 | 10/01/2003 | 10003903 | Installation of remote keyless entry (rke) to ion2 vehicles. *tt | 11/06/2003 | |
| EQUIPMENT ADAPTIVE | |||||
| SB-00-03-10-006C | 01/01/2008 | 10032850 | General motors: information on tire radial force variation. vehicle must be driven before measuring tires on equipment hunter gsp9700 toensure removal of any flatspotting. models include all gm passenger cars and light trucks, as well as | 06/02/2010 | |
| EQUIPMENT - ELECTRICAL | |||||
| 08-089 | 06/01/2008 | 10026586 | Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe | 11/14/2008 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 040137008 | 09/01/2004 | 10010458 | Heater-ventilation-air conditioning (hvac) blower motor click/tick or chirping noise. *tt | 11/23/2004 | |
| 040138011 | 08/01/2004 | 10009351 | Temperature/mode control knobs may not rotate, air flow restricted, or hvac mode door gasket or temperature door gasket foam comes off. *tt | 09/24/2004 | |
| 030138020 | 10/01/2004 | 030138020A | 10004611 | Air conditioning (a/c) condensation leaking onto the vehicle floor during times of a/c usage. *tt this bulletin replaces 03-01-38-020 dated 11/01/2003. *tt | 12/24/2003 |
| 030139011A | 11/01/2005 | 030139011B | 10003506 | Water leaks into passenger compartment with vehicle in incline/uphill position. *tt this bulletin replaced previous version dated 08-01-03. *tt | 10/22/2003 |
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| 3120 | 01/01/2004 | 10010109 | Onstar center unable to perform remote diagnostic. (2004-2005 chevrolet yukon, 2005 chevrolet trailblazer, 2002, 2003, 2005 buick rainier, 2005 chevrolet express van, and 2005 cadillac seville) *sc | 11/04/2004 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 040844018 | 10/01/2004 | 10012747 | Compact disc (cd) will not eject/load or cd function inoperative in 6-disc cd mp3 player/radio. *tt | 03/14/2005 | |
| 3106 | 01/01/2004 | 10010132 | Xm radio was working prior to july 26, 2004 and it is inoperative now. *jb | 11/04/2004 | |
| 040844016 | 08/01/2004 | 10009802 | Popping/crackling noise or distorted sound from speakers at low volume when a compact disc (cd) is played. *tt | 10/25/2004 | |
| 040844015 | 07/01/2004 | 10009362 | Return form for compact discs (cds) or digital versatile discs (dvds) that are stuck in cd player when returned as a core return. *tt | 09/27/2004 | |
| 040846001 | 03/01/2004 | 10008703 | Service support and technical assistance for onstar and/or xm radio. *mj | 08/17/2004 | |
| 040844009A | 09/01/2005 | 030844002B | 10008482 | Xm digital radio receiver ordering process. *mj parts restriction on ordering xm digital radio receiver. 2002-2006 passenger cars and trucks (including saturn). *tt | 08/02/2004 |
| 040844006 | 04/01/2004 | 10006589 | Service information regarding installation of a saturn radio with tape player into a 2004 or 2005 model year saturn vehicle. to include 2005 saturn ion and vue. *tt | 05/06/2004 | |
| 040844003 | 02/01/2004 | 10006157 | Service information regarding radio upgrade/downgrade procedures.*mr | 04/23/2004 | |
| 030844021 | 12/01/2003 | 10005160 | Poor or loss of fm radio reception. *tt | 02/09/2004 | |
| 030844017 | 09/01/2003 | 10003588 | Changes to the am/fm stereo and audio disc player radio on-board diagnostic modes and cd load operation. *tt | 10/24/2003 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 030090004 | 11/01/2003 | 10004609 | Owner manual update regarding filter change to the automatic and vti transaxles. *tt | 12/24/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 12/28/2007 | |||
| I have a 2004 saturn ion. i bought in the winter of 2007. it immediately presented with the problem of not starting in really cold weather. i took it to the dealership it was bought from and they told me they couldn't find a problem. i have been told by another mechanic that he couldn't find the problem either. i sometimes have to wait up to 30 minutes for my car to start in freezing cold weather. about 6 or 8 months ago the key wouldn't turn when it was inserted into the ignition. i have to jiggle it back and forth, sometimes the key almost coming out totally before it will turn over. today it took 15 minutes to finally get it unlocked and turned over to start. | |||
| 01/17/2009 | 70000 | 1 | |
| Bought the car under warranty, no crank/no start because of faulty passlock system. saturn rebooted the computer (saturns words). this was in may of 06. strangely, the car has died in at least 3 driveways as though the battery was dead. i have taken the car to a garage and had the battery tested and it was fine. recently, when the weather is cold, the car will no crank/no start and throw the passlock code. on the dash, sometimes it says service engine it may or may not reset after 10 minutes. the vehicle has become unreliable as i am never sure if i am going to get to work on time or not. i called saturn last week. apparently saturn is aware of the problem, but since they are going to inconvenience me to drive 200 miles to the dealership and then charge me $100 to walk through the door land then another $1000 on top of that to fix the car' they know they are making money off their faulty equipment. i refuse to pay for it, but in the meantime my car continues to not start if it is zero degrees. *tr | |||
| 11/19/1981 | 79500 | 1 | |
| The ignition switch in the 2004 saturn ion has a malfunction. the car is only four years old and will not start in cold weather. upon calling the local saturn dealership in springfield, pa the service receptionist was able to tell me exactly what was wrong with the car and that i had to wait 15 minutes to half an hour and then try to start the car again to see if it will start. gm and saturn know that the ignition switch is faulty which is proven by the fact that the receptionist knew how to start my car but they have not done anything about it. the first instance of this occurring for me was on november 19th when i talked the receptionist and it has continued to occur. on december 6, 2008 the car was able to brought in to be fixed and was charged to the owner of the car even though they know this is a default of the car. *tr | |||
| 01/31/2008 | 58000 | 6 | 11/26/2003 |
| This is the third time i've had to push this saturn into the street to get our other drivers off to work. the first time it was only a few months old and was towed to the dealer. they said my floormats were too thick and not genuine saturn parts and caused it not to start(no kidding, they said this). a few weeks later it once again failed to turn over. another tow to the dealer and this time they re-coded the key and ignition switch. several times over the past few years it has failed to start. if i wait 20 minutes, the anti theft module re-sets and it will start. this morning i slipped on ice while pushing it into the street and fell. my back is killing me right now and i'm very angry. this is an obvious problem that saturn is ignoring. no self respecting thief would steal a saturn in the first place. i see no need for an anti-theft device on this awful car. *tr | |||
| 01/10/2004 | 1936 | 1 | 12/03/2003 |
| Brakes failure | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 12/01/2005 | 1 | 07/23/2004 | |
| Consumer complaint concerning saturn ion aluminum wheels. consumer has replaced several wheels do to them bending. *ts ***no answer required*** the consumer had a problem with the air condition leaking water on the floor of the vehicle. *jb | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 11/30/2007 | 14703 | 15 | 06/11/2004 |
| I purchase a 2004 saturn ion (6/11/04), brand new. the first sign of cold that year, late november, the car would not start at all. after awhile(10-15 min.) it would start up like nothing was wrong. i brought it in 12/28/04, which they replaced the ignition lock module; saying that was the problem. i still had issues with the car through the winter, and they didn't know was what wrong. everytime i brought it in, they would find nothing wrong and send me on my way since they couldn't reproduce the issue. the next winter than same thing happened. i was stuck in the cold a few mornings before work trying to get the car started. saturn claimed it was too cold outside for my car to start, and told me to wait a bit before bringing it in. (it maybe went below 0 degrees that week twice) fed up i brought it in again on 1/17/05, which they replaced my block assembly, wire harness, starter, battery, and wire connecters. they really weren't sure what was wrong they admitted, but it seems to work now. the car would work for a few weeks, then the same issue arises again. on 4/15/05 saturn had to replace my radio receiver for faulty issues. that same winter, my car would not start in the cold again. it was brought in on 12/20/05, which they replaced my ignition switch saying the usual this will fix the problem. now, just under two years later, i am back to having the same issues of my car not starting in the cold. saturn is now throwing their hands up saying i must purchase another ignition switch, and pay them to put it in for a total of $220. unacceptable. i may have taken actions sooner, but i wasn't aware there were many more saturn ion drivers with the same issues i had. *tr | |||