Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STRUCTURE - BODY - BUMPERS
04V002000GENERAL MOTORS CORP.from 12/01/2003 to 12/12/2003V (Vehicle)34401/06/2004MFRGENERAL MOTORS CORP.01/06/200401/14/2004
Defect SummaryOn certain passenger vehicles, some welds between the passenger's side motor rail and the front bumper bracket do not meet engineering specifications.
Consequence SummaryLong term durability of the joint may be reduced and separation of the bumper from the frame on the passenger
Corrective SummaryAll vehicles are still in dealer's possessions.
NotesGm recall no. 03067.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
310501/01/200410010130Gap is present between the front fascia and headlamp assembly. *jb11/04/2004
03073004910/01/200303073001910004749Speedometer fluctuation. *tt01/05/2004
STRUCTURE - BODY
04085001308/01/200410009418Squeak/itch noise from rear seat when driving on rough surfaces. *tt09/29/2004
040811000608/01/200410009419Headliner material (fabric) sagging or separating from substrate. *tt09/29/2004
STRUCTURE - BODY - DOOR
03086403911/01/200310005287Water enters passenger compartment, creaking noise from door while driving and/or rear door header seal pulls away from door. *ph02/18/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
08/02/2008108000
 Tl*the contact owns a 2004 saturn ion. the contact noticed that the rear passenger and driver side doors were detaching from the hinge and attachments. the doors are currently not accessible due to the malfunction and safety risk involved. the vehicle was taken to an authorized dealer and they stated that the panel and the doors needed to be replaced at the cost of $1,844.65. the vehicle has not been repaired. the failure and current mileages were 108,000.
06/01/200747000110/20/2003
 I was traveling north on i-95 going about 65 mph in the center lane. all of a sudden i heard a loud boom and i see out of my left sideview mirror, the left side of my bumper flip up into the air. i lost control of my vehicle and it started swerving left and right. my car crossed over the right lane and i was able to pull off onto the shoulder and into a grassy area just north of the glades road exit. when i got out of my vehicle to check the damage, right away i see large pieces of my tire tread laying in the road about 20 feet back. the left side of my bumper is scratched and torn from the car. the tire was completely bald and the tread was pealed off, laying in the street. the panel between my bumper and left rear door is snapped off and hanging by a small piece. i opened the left rear door and the whole inside frame is cracked and in pieces. it looks like when the tire tread peeled off, it beat into the door, side panel and bumper and busted them right off. the tire was not punctured nor did i run over any debris in the road. this is clearly a manufacturer's defect. i changed my tire and put the spare on and drove to a nearby shop to have a new tire put on. i taped up my bumper because it would flap around as i drive. the tire was a firestone tire and it is the original tire that came on my 2004 brand new saturn ion. i contacted firestone to explain the situation and make them aware that this is their responsibility. i keep my car in top condition, i get oil changes every 3,000 miles, fill my tires with air every month and i rotate them every other oil change as well. of course, firestone denied my claim advising the tire had over deflection and that is why the tire tread peeled off the tire. i called firestone and spoke with the paralegal who sent the denial letter. i advised her that firestone is responsible for fixing the damage on my vehicle or paying my $250 deductible to my insurance company in order for them to fix the damage. firestone denied. *tr
09/01/2004108/20/2004
 The vehicle made noise while driving between 28-32 mph. at all other speeds the vehicle is quiet. *nm the dealer told the consumer it was possibly a design flaw. no one could give the consumer an answer as to what the problem was. *jb
STRUCTURE - BODY - BUMPERS
12/22/20046537104/20/2004
 I purchased my 2004 saturn ion in april, 2004. in june, 2004 my right turn signal stopped working, causing my running light on that side not to work either.*ak in july, 2004 when opening up the hood to refill windshield wiper fluid, the hood latch inside the car came off in my hand. on dec 22, 2004, the brakes on my 2004 saturn ion failed to work cause me to go through a stop sign, which resulted in a accident with another car. both cars were only moving about 15 - 20 mph, but on impact the whole right (passenger side) side bumper broke up and was on the ground. leaving a big gapping hole on the right passenger side of the car. no recalls have been placed on defective brakes, as of this date. in february, 2005, when coming out to start car after work, the car would not start, the key locked in the ignition, the hood and the trunk locked and couldn't get them open to get a jump from the tow truck. i had to have the car towed back to the saturn dealership. battery was replaced. the same day i picked the car up from the dealership, went into a store when i came out the car would not start again. this time the key didn't lock in ignition so i was able to get a jump. this has happened on about 4 different occasion, with the dealership not able to give me any solution to the problem.
STRUCTURE - BODY - DOOR
10/30/200670559108/29/2004
 Dt*: the contact stated the door locks developed dust and the door would not close. while driving the rear door came open. the contact stated a bungy cord was used to keep the door from opening again while driving. the contact then cleaned off heavy dust from the locks to fix the problem. the vehicle had not been to a service dealer. updated 12/28/2006 - the consumer began having problems with the car shortly after it was purchased. the vehicle was taken to the dealer who claimed there was nothing they could do. the dealer replaced the door seals but that did not help*nm
12/06/200670559108/29/2004
 Dt*: the contact stated while driving various speeds on gravel roads, dust entered the vehicle from all four door seals. the vehicle was inspected by a dealer who determined that was the way the vehicle was designed, and suggested not driving the vehicle on gravel roads. additionally, while driving various speeds, both rear passenger doors opened without warning. upon initial inspection by the contact, it was determined dust accumulated around the door seals which caused the doors to open. the manufacturer was alerted. updated 12/28/2006 - dust also accumulated in and around the locks. *nm
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
07/15/200413
 While the vehicle parked while running the vehicle idling high on its own. the driver noticed while driving the vehicle would hesitate and would stalled. the driver tried to restart,but was able to do so. the driver was able to drive the vehicle to the dealer. the mechanic informed the driver that the vehicle was operating as design. *nm (possible valve sticking) when accelerating from stop, the vehicle would hesitate, then take off at a high rate of speed. this would also occur in reverse as well. there were times when accidents would almost occur. there would be high rpm's of 6000 plus. this was an intermittent problem. it was believed to be a problem with the vti transmission. additional problems: wind noise when sunshade was cracked, turn signal would not cancel on turns and the chime would go off and was an intermittent problems, the driver's side dash seemed loose and or misaligned, and the wipers would not clear the window. *sc