Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
00031000612/01/2008SB-00-03-10-006D10021115Information on tire radial force variation (rfv). 2008 and prior gm passenger cars and light duty trucks including 2008 and prior hummer h2, h3 and 2005-08 saab 9-7x and 2000-05 saturn l series and 2003-07 saturn ion. *kb updated 4/103/07/2007
05030901011/01/200510018679Identifying correct design level of rear axle assembly. *jb01/10/2006
368710016948Clunk noise from front of vehicle during turning maneuver. *sc10/18/2005
050307001A08/01/2005050307001B10013462Premature and/or irregular tire wear. *tt04/19/2005
04031000608/01/200410009421Vehicle vibrations at highway speeds 72-110 km/h (45-70 mph). *tt09/29/2004
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
04030800608/01/2007040308006A10007892Cluck, thump or rattle noise from front suspension while driving over rough road conditions or when braking (replace front lower control arm rear bushing). *mj updated 10/5/07. *nj07/14/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
06/29/200629000103/20/2005
 2005 saturn ion purchased 3,20,2005. front-end makes noise when rolling over bumps and/or turning. *jb
01/10/200719000102/12/2005
 I sent a letter to gm it was passed to saturn corp. ongoing problems never fixed.started at 19000 miles and continue with mileage at 31000. 2 different service depts. still have the problems. blown off by saturn corp. by rude customer service. first service visit after specifically making an appointment for this lemon resulted in a car wash. the noise tech was not in. i drove 40 miles for a car wash? never went back. saturn sent a customer satisfaction survey and i replied; call me. they instructed me to go to another dealer. i did and the service advisor told me it was my rotors making the noise. he then tried to charge me for the repair!!! the vehicle is under warranty. he then said that they will do it at no charge after i protested. i received the car back, said thank you and left. when i got about a mile from the dealership, the problems were still there (noise and vibration from the front passenger side of the vehicle). i called him from my cell phone and told him and he said ;ok, we will get you in sometime during the week so we can spend more time with it. could you imagine how i would have felt if i had actually agreed to pay? i was very upset. saturn corp. called me after about 2 weeks and asked me how it went and i told them it did not go well. they contacted the service manager and after a while, he called me. i told him that i would come back in after the holidays. i called him to set an appointment just after the new year. we set one up on a saturday morning at the dealership. i showed up, he did not. i was taken care of by a service advisor. after checking the car out, he said that they needed to change the rack. so, i had to come back again. i picked it up the next day. here is the bottom line; now the car drifts, to the right to be exact, oh, and my vibration is still there along with the noise in the front end. i do not feel safe driving this vehicle. i believe it is a lemon or there is something else someone is not telling me! *nm