Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | |||||
| 3532 | 10017247 | No throttle response, rough running, and no diagnostic trouble code - possible tcm concern. *tt | 10/28/2005 | ||
| 3510 | 10016520 | Supplement to 05-06-01-003a - wrong throttle gasket part number. *tt | 09/20/2005 | ||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||||
| 3252A | 10013376 | Customer complains the cruise control is inoperative. *tt | 04/18/2005 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 06/10/2011 | 32223 | ||
| Lost of power steering started some time in 2009,i have no record of the date,but in one of the incidents 06/10/2011 i took a picture of the dashboard showing the date and message on the speedometer. i restarted the engine every time this happen to get it back to power steering .then i had a situation when i lost speed as i was traveling on a city avenue. the car lost speed when i was traveling around 35 mph,it made a alarm or warning sound and drop down to 10mph and i could not get back to 35mph,i stop the car and i restarted the engine,that was the only way it would recover the power on the engine.it happens two or three times in one month. | |||
| 12/12/2005 | 8000 | 1 | 10/25/2004 |
| Dt: the contact stated intermittently the vehicle will accelerate with the contact's foot on the brake. the vehicle has been to the dealership, and they were unable to duplicate the problem, and no codes were found. this caused the consumer's vehicle to rear end another vehicle. there was property damage. the hood buckled and the grill was damaged. there have been no repairs done. *ak the consumer experienced electrical problems such as the right front turn signal, which turned out to be a loose connection. the vehicle would not start until 10 minutes after the initial start. it was determined the vehicle needed a new module. updated 01/25/06. *jb | |||
| 03/11/2005 | 500 | 1 | |
| Consumer complained about electrical problems. while driving and looking at the dashboard all the gauges shined, indicating that nothing was operating normally. the gas gauge/ speedometer, and battery meter, etc. *ak | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 06/03/2008 | 1 | ||
| Saturn ion, base model ongoing wiring/electrical issues since december 2006 to presently. the reduced power light comes on and i lose acceleration in traffic situations. first occurrence in december 2006, the pedal actually accelerated in rush hour traffic. i averted an accident. started at 21k, under warranty until 60k. now at 47k, and problem still not corrected. it is in the shop right now for the sixth time for electrical/wiring issues regarding reduced power. i picked the vehicle up from the dealer on june 20, 2008. the dealer rewired the ecm sensor and drove 554 miles to test the vehicle. however, on july 1, 2008, the failure recurred. the check engine light comes on and the vehicle loses power. i have on several occasions averted traffic hazards when the reduce power comes on. i have had two different dealerships for saturn try to repair it, to no avail. it is in the shop now again. they won't guarantee that they will fix the wiring issues to complete satisfaction. i do not feel safe driving this vehicle when the reduce power and the accelerator pedal continues to be defective. they have replaced sensor, modules, wiring connectors, computer updates, accelerator pedals. it will happen again, and i will be concerned for mine and others safety. *tr | |||
| 06/21/2005 | 5969 | 0 | 01/29/2005 |
| Was driving vehicle from my house to my work and i noticed suddenly that whenever i took my foot off the gas even slightly or applied more pressure to the gas pedal tht the vehicle would lose power and jerk back a little bit. i work for gm and get alot of calls from cust's about concerns, but i never thought i'd actually say that i for the 1st time in my life did not feel safe in my vehicle, especially knowing that my vehicle would die or break down at any moment leaving me stranded. nothing has been done to fix this concern, but one things are taken care of and hopefully corrected i will update things. | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 05/12/2005 | 5 | 02/19/2005 | |
| 2005 saturn ion, multiple problems w cruise control disengaging & not operable unless vehicle shut off, unexpected acceleration, & activating on it's own. the dealership would not believe me until the service manager witnessed this problem. when saturn sent an engineer to review the issue he also doubted me as he had the vehicle for 1 week & was unable to reproduce the problem. when i submitted for a new vehicle under the states lemon law the service manager accused me of making this up to get a new vehicle. saturn required me to pay $1800 for mileage depreciation to replace the vehicle & refused to honor the extended warranty which came with my original vehicle. my big error was in giving the dealer & saturn corp 5 time to try & fix the problem. those 2 extra attempts caused further mileage which cost me in additional out of pocket expenses. *nm | |||
| 06/01/2005 | 5 | ||
| I purchased a 3005 saturn ion coupe 3 5/31/05 with in the past 7 months,the car has been back to the dealership 5 times. the day after i picked up the vehicle, i noticed a thumping noise in the back. after bringing back to the dealership, i was told that the rear rotors needed to be replaced. this did not fix the noise. my second trip the dealership indicated that i needed new rear brake drums. because they were warped (future conversations with the sales manager indicated that this was completely normal, that if the car sits for a few weeks without being driven, the drums will warp, which leads me to think that saturn should re think the quality of parts they use.) since that time, i have brought the car in for a defective radio (which was replaced) a drivers window that wouldn't go down (motor replaced) and the cruise control not working (after 2 times, it was replaced). i finally was able to speak with the area manager last week after i called saturn customer service to log a complaint for the second time. he offered me free basic maintenance (oil changes, tire rotations) for 2 years. this was the first time that anyone at saturn had offered to do anything for my time/inconvenience. very poor customer service/satisfaction. *nm | |||
| 12/10/2004 | 5 | 12/10/2004 | |
| Dt: the contact bought a 2005 saturn ion on 12-10-04. the first 50 miles he had to take it back to dealer because the cruise control was not working. the dealer fixed the cruise control under warranty. the dealer had to get a new computer program for the car. since then he had to take vehicle to dealer five times because the car sputtered and died sporadically. the last two times was on 9-26-05 and on 9-30-05, and on 9-26-05 the dealer replaced the automatic transmission body control, tcm, and power train module. repaired all wiring and connectors. during test drive, the service light was still on. he believed the dealer reset the service engine light. the contact picked up the car on 9-29-05, and on 9-30-05 the check engine light was still on. the dealership replaced the engine wiring harness at that time. the contact picked up the car on 10-03-05. he has only driven the car once sine then and the check engine light has not yet come back on. the contact has talked to a field representative from saturn several times, and he told him to got to the ok dmv.*ak | |||