Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER
01/12/20055010/25/2001
 Headlights and dash lights flicker or dim repeatedly and/or fan speed fluctuates rhythmically while coasting or braking from highway speed. not caused by other equipment being activated/deactivated, which would cause single momentary voltage fluctuation, not rhythmic repeated fluctuation. this situation could be misunderstood by other drivers as flashing lights as a signal. this situation is distracting to me as the driver as well as other drivers. i am concerned with consequences to my vehicle (possible premature electrical failure) and to driver from misinterpretation by others (as noted in previous complaints of others -- potential road rage, tickets for obstruction of governmental administration, distraction resulting in accident). problem reported to saturn dealer 2003, who said it was a known saturn problem with no current fix. dealer subsequently encouraged reporting problem to saturn customer assistance center (11-03), who acknowledged it as a known saturn problem with no current fix. reported problem again to saturn customer assistance center 7-04, was assigned case number 1-12683522, which is still unresolved. with saturn's announcement of discontinuance of l-series, i suspect saturn will not put much resource on resolution. same sounding problem has been reported previously to nhtsa by at least 7 other persons between 9-5-02 and 11-2-04 (complaints 10018612 10010867 10016509 10026872 10049765 10099604 10098481). nhtsa action pe03017 opened 4-17-03 and closed 8-15-03 summarily dismissed some of these complaints as caused by voltage fluctuations caused by other electrical equipment being activated/deactivated. this is not the case!*ak
VISIBILITY - GLASS, SIDE/REAR
09/02/20036068712/07/2001
 The headlights and dashboard lights flickered intermittently while driving at night. dealer kept the vehicle for two weeks, however the problem continued. *ak there was a squeaking noise only when the steering wheel was turned to the left. the suspension link was replaced. the service engine soon light illuminated on the vehicle and the ignition control module was replaced. the driver side window skipped when being rolled down. the right rear brake light bulb had burned out, the windshield wipers went across the window half way before it squirted any spray and then scratched the windshield. *jb
VISIBILITY - WINDSHIELD WIPER/WASHER
09/02/20036068712/07/2001
 The headlights and dashboard lights flickered intermittently while driving at night. dealer kept the vehicle for two weeks, however the problem continued. *ak there was a squeaking noise only when the steering wheel was turned to the left. the suspension link was replaced. the service engine soon light illuminated on the vehicle and the ignition control module was replaced. the driver side window skipped when being rolled down. the right rear brake light bulb had burned out, the windshield wipers went across the window half way before it squirted any spray and then scratched the windshield. *jb