Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
11/28/201144000
 Tl* the contact owns a 2000 saturn ls series. the contact stated that when turning the key to turn on the vehicle, the steering wheel would seize. the dealer was notified of the failure and the contact made an appointment for the vehicle to be diagnosed. the manufacturer was not contacted and the vehicle was not repaired. the failure mileage was 44,000 and the current mileage was 44,200.
11/28/201144000
 Tl- the contact owns a 2000 saturn ls series. the contact stated that when turning the key to turn on the vehicle, the steering wheel would seize. the dealer was notified of the failure and the contact made an appointment for the vehicle to be diagnosed. the manufacturer was not contacted and the vehicle was not repaired. the failure mileage was 44,000 and the current mileage was 44,200. kmj
11/28/201144000
 Tl- the contact owns a 2000 saturn ls series. the contact stated that when turning the key to turn on the vehicle, the steering wheel would lock up. the dealer was notified and the contact made an appointment for the vehicle to be diagnosed. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 44,000 and the current mileage was 44,200. nw
STEERING - COLUMN
08/22/200548000204/19/2005
 Dt: the windshield wiper control on the steering column broke off when the consumer tried to turn the windshield wipers on. this occurred in the middle of a storm. consumer took the vehicle to a dealer and they said there were pins missing from the steering column that caused the failure. no corrections have been made at this time. consumer said saturn was contacted by the dealer about this problem. also there is a problem with the rear taillights that make them go out when the consumer hits a slight bump or pothole. the consumer can tighten the taillight and it will work properly for a while then stop. consumer feels he should not have to pay for this. *jb
STEERING - HYDRAULIC POWER ASSIST SYSTEM
07/31/200435558210/31/1999
 At 35,558 miles vehicle made a grinding noise while turning the steering wheel. vehicle was taken to the dealer, who replaced the power assist pump assembly. at 61,000 miles problem recurred. *ak
09/15/2001112/31/1999
 Consumer returned five times to have the vehicle corrected for vibration and play. the power steering system failed. the dealer replaced under waranty, however there is vibration and play. the dealer has been working to resolve the problem, but the problem still exists. the wheel was replaced because of a bent hub. this replacement stopped the vibration. there is still continuous play. the tires were feathered and cupped. the lower control arm and rear bushings were replaced as were the four tires. *jg
03/26/2002612/31/1999
 Front brake rotors needed to be replaced at 37,929 miles because the inside edges were worn below specification and the brake shoes would not seat properly on the rotor. the edges could not be turned or resurfaced. there was no indication of metal grinding into the rotor. also, all four tires were replaced for uneven wear. the rear brake retainer spring broke. the rear passenger window is inoperable. there is an electrical short in the console. consumer also claims there is play in the steering. the power steering was replaced in september of 2001. there is still vibration and play being felt in the steering. there was a bent hub which was causing the vibration. *jg