Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
09/15/2001112/31/1999
 Consumer returned five times to have the vehicle corrected for vibration and play. the power steering system failed. the dealer replaced under waranty, however there is vibration and play. the dealer has been working to resolve the problem, but the problem still exists. the wheel was replaced because of a bent hub. this replacement stopped the vibration. there is still continuous play. the tires were feathered and cupped. the lower control arm and rear bushings were replaced as were the four tires. *jg
03/26/2002612/31/1999
 Front brake rotors needed to be replaced at 37,929 miles because the inside edges were worn below specification and the brake shoes would not seat properly on the rotor. the edges could not be turned or resurfaced. there was no indication of metal grinding into the rotor. also, all four tires were replaced for uneven wear. the rear brake retainer spring broke. the rear passenger window is inoperable. there is an electrical short in the console. consumer also claims there is play in the steering. the power steering was replaced in september of 2001. there is still vibration and play being felt in the steering. there was a bent hub which was causing the vibration. *jg
11/27/2001109/01/1999
 Took car in to diagnose wobble in front end. dealer reports that one tire suffered from a blown steel belt and tread separation. other three tires are on wear indicators. these tires are oe, and and still at least 10000 miles below their expected life.*ak (tiresize: p205/65r15)
05/30/2000101/01/2000
 Tire delaminated at highway speed, less than 8 hours and 250 miles after being checked by my neighborhood firestone store. i know of atb least 1 other saturn ls2 owner who had a similar delamination. i am now concerned about the safety of these tires, as the problem is like the explorer problem. i was just lucky not to loose control of my car. don't know if these tires came from the decator plant but this could be a problem similar to the explorer problen. fortuniately the lower center of gravity probably keeps the saturn from flipping over.( dot number: ? tire size: p205, 65r1 )
211/01/1999
 Since purchasing this vehicle in nov. 1999 i have put approx. 24k miles on it, the dealer has changed the tires on the car three times. one time every approx 8000 miles, the reason the tires get changed is that after the tires get hot from driving they begin to thump, this does not happen when the tires are new but after approx 6 to 8 thousand miles of wear.the dealer has checked the car but can not find anything wrong. when they discuss this with firstone , theykeep changing the tires. obviuos this is concerning!!!!( dot number: tire size: p20565r15 )
TIRES - SIDEWALL
08/08/20041
 While driving 65 mph rear driver's side tire sidewall separated. consumer pulled over and changed the tire. dealership was notified, but did not resolve the problem. *ak *tc
TIRES - TREAD/BELT
09/26/2000107/01/2000
 Tread separation, total sidewall distruction. *ak( dot number: w2ur tire size: 205/65r 15 )