Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| 10-08-42-001C | 02/01/2012 | 10043847 | Gm: low beam headlamp bulb diagnosis/ replacement (inspect bulb and connector). do not replace the entire headlamp assembly for this condition. replace the bulb and inspect the connector. *js | 04/30/2012 | |
| CSP-11055 | 12/01/2011 | 10043330 | Cadillac/gmc/saturn: see document search button for owner letter. certain model year vehicles may experience an issue of a loose electrical contact with low beam halogen headlamp bulb connector working intermittently. *pe | 03/14/2012 | |
| SB-10-08-42-001A | 08/01/2010 | 10035924 | Buick/cadillac/chevrolet/gmc/pontiac/saturn: low beam headlamp bulb diagnosis/replacement (inspect bulb and connector). does not apply to vehicles equipped with high intensity discharge (hid) lamps. do not replace the entire headlamp assem | 03/07/2011 | |
| EXTERIOR LIGHTING - HEADLIGHTS - HIGH/LOW BEAM DIMMER SWITCH | |||||
| SB-10-08-42-001A | 08/01/2010 | 10035924 | Buick/cadillac/chevrolet/gmc/pontiac/saturn: low beam headlamp bulb diagnosis/replacement (inspect bulb and connector). does not apply to vehicles equipped with high intensity discharge (hid) lamps. do not replace the entire headlamp assem | 03/07/2011 | |
| EXTERIOR LIGHTING - TURN SIGNAL | |||||
| PIT-5080 | 03/01/2011 | 10038653 | Ready | 06/24/2011 | |
| PIT-5080 | 03/01/2011 | 10038653 | Gm: the right front light is not working. *rm | 06/24/2011 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| EXTERIOR LIGHTING - HEADLIGHTS | ||||||
| DP12003 | GENERAL MOTORS LLC | 06/04/2012 | Loss of Headlamp Illumination | |||
| Odi received a petition requesting investigation of model year (my) 2008 saturn outlook and similar vehicles for loss of low beam headlamp illumination.the petitioner reported that the wiring harness inside the headlamp assembly of his my 2008 saturn outlook had overheated and subsequently melted.odi has received (415) four hundred and fifteen consumer complaints between april 2008 and may 2012 regarding this condition in the 2007-2009 saturn outlook and gmc acadia.a copy of the petition will be placed in the public file.odi will review it and related field data to assess whether a safety defect investigation is warranted.referenced voqs are listed on a separate page. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 04/02/2012 | 36000 | ||
| The headlight keeps flashing on and off. when starting the vehicle, one headlight does not come on until ~5 minutes later. the bulb is ok. the wiring harness is not ok. i've talked to many other owners of the saturn outlook and they have had the same instances. the root cause is a bad wiring harness. they are overheating and melting! my outlook is now out of warranty and the dealer wants to charge me to replace the wiring harness. i've had the vehicle into the dealership when it was still under warranty for this issue. it is still not fixed. i am not paying for a poorly executed design issue. the engineers need to research more before they place a product in a vehicle of which can not withstand the conditions. thank you. | |||
| 10/29/2011 | 36000 | ||
| Replace drivers side headlamp november 6, 2011 it has burned out again with only 1800 more miles than first incident. so by december 16, 2011 it has burned out again. my previous vehicles i have put close to 200k miles on and never replaced one headlight, now i have 2. there is a problem with this vehicle. | |||
| 12/08/2011 | |||
| I have a 2009 saturn outlook with faulty headlights i have replaced the lights and it seems the problem is in the wiring not the light itself i see were many people are having issues with this vehicle what does it take to get g.m. to fix this safety issue? | |||
| 09/30/2010 | 38000 | ||
| Driver side headlight is inoperable. i tried replacing the bulb, fuse and relay. from further investigation i think it is the socket that is bad. this should not happen at this many miles. | |||
| 08/02/2010 | |||
| The left driver side headlight keeps going out every two to three months. the problem appears to be intermitten. the light pops in and out. you never know when you will have the proper lighting on your vehicle. i have changed the bulb so many times now and it appears to be very sensitive. | |||
| 10/07/2009 | |||
| Right headlamp burnt out october 2009. had replaced bad bulb and then failed again in november 2009. took to dealership and was told they replaced the harness and bulb due to harness being melted. now right headlight failed again 10-22-11. this is a big safety concern in that you can't just swap out the bulb but you have to pull off the front bumper just to replace the bulb. thank you for your time. | |||
| 10/13/2011 | 28428 | ||
| Drivers side headlight and running lights went out. | |||
| 09/10/2010 | 30000 | ||
| The wire harness going to the low beam left and right sides burning causing the lights to go out prematurely | |||
| 10/13/2011 | 28428 | ||
| Drivers side headlight and running lights went out. | |||
| 09/10/2010 | 30000 | ||
| The wire harness going to the low beam left and right sides burning causing the lights to go out prematurely | |||
| 09/22/2011 | 40004 | ||
| Low beam headlight harness has completely melted resulting in bulb outages. first the passenger side and now two weeks later the headlight harness on the drivers side has melted. i am being told that this is a common problem and that eventually this should be a recall due to safety. | |||
| 09/10/2010 | 30000 | ||
| The wire harness going to the low beam left and right sides burning causing the lights to go out prematurely | |||
| 09/22/2011 | 40004 | ||
| Low beam headlight harness has completely melted resulting in bulb outages. first the passenger side and now two weeks later the headlight harness on the drivers side has melted. i am being told that this is a common problem and that eventually this should be a recall due to safety. | |||
| 07/14/2011 | |||
| The headlamp on the right side went out in july 2011 and we had it replaced at a gm dealership. september 20th, 2011 rolls around and the same headlamp is out again! funny thing, as i'm driving around town i'm noticing the same problem (right side even) on other gm vehicles of the same body style. | |||
| 08/01/2011 | 54000 | ||
| Lost functionality of headlight on drivers side low beam. replace the bulb twice as bulb would initially work but quickly lose functionality again. it became evident that there was a problem with the plug. the issue is not with the bulb as if you wiggle the wire going into plug the bulb will resume functioning. plug needs to be replaced, this includes the assembly that controls all light functions. we have heard of this complaint from many other outlook owners as well. this defect considerably limits the ability to drive safely at night. | |||
| 09/01/2011 | 55000 | ||
| 2009 saturn outlook - i have had to replace both headlights and harnesses, because the harness shorted out. the cost to me was approx. $600.00 to replace harness and light bulbs. i feel this is a safety issue and should be a recall. i have about 55,000 miles on my outlook. | |||
| 08/29/2011 | 41000 | ||
| My passenger headlight went out. i replaced it and it was temporarily fixed for 1 1/2 weeks when it went out again. a few days later, the drivers side headlight went out as well. so i was driving in the dark with no working headlights. | |||
| 10/01/2010 | 37000 | ||
| Tl- the contact owns a 2009 saturn outlook. the contact stated that the headlights continued to blow, and the passenger side headlight was out as a result. the dealer advised the contact to bring the vehicle in for diagnostic testing. the manufacturer was aware of the failure. a private mechanic inspected the vehicle and informed the contact that the wires in the headlight had melted and advised her to replace the entire headlight capsule. no repairs were performed. the current mileage was 42,000. the approximate failure mileage was 37,000. the vin was unavailable. bw | |||
| 07/28/2011 | |||
| I own a 2009 saturn outlook, which was purchased in may 2009. since then we've had both headlights burn out. i previously had a 2001 saturn sl1 and in the 8 years i had it i never had to replace a headlight. i've read that there is a known issue with the wiring harness. just to change the lightbulb requires removing the entire bumper to even get to the headlight. since this is not an easy task it then costs at a minimum of $300 just to get a lightbulb changed! i unfortuantely made the mistake of not researching this before purchasing this vehicle, but who would have thought that it would cost me an additional $600 plus just to change two lightbulbs. | |||
| 10/01/2010 | 37000 | ||
| Tl- the contact owns a 2009 saturn outlook. the contact stated that the headlights continued to blow, and the passenger side headlight was out as a result. the dealer advised the contact to bring the vehicle in for diagnostic testing. the manufacturer was aware of the failure. a private mechanic inspected the vehicle and informed the contact that the wires in the headlight had melted and advised her to replace the entire headlight capsule. no repairs were performed. the current mileage was 42,000. the approximate failure mileage was 37,000. the vin was unavailable. bw | |||
| 07/28/2011 | |||
| I own a 2009 saturn outlook, which was purchased in may 2009. since then we've had both headlights burn out. i previously had a 2001 saturn sl1 and in the 8 years i had it i never had to replace a headlight. i've read that there is a known issue with the wiring harness. just to change the lightbulb requires removing the entire bumper to even get to the headlight. since this is not an easy task it then costs at a minimum of $300 just to get a lightbulb changed! i unfortuantely made the mistake of not researching this before purchasing this vehicle, but who would have thought that it would cost me an additional $600 plus just to change two lightbulbs. | |||
| 10/01/2010 | 37000 | ||
| Tl- the contact owns a 2009 saturn outlook. the contact stated that the headlights continued to blow, and the passenger side headlight was out as a result. the dealer advised the contact to bring the vehicle in for diagnostic testing. the manufacturer was aware of the failure. a private mechanic inspected the vehicle and informed the contact that the wires in the headlight had melted and advised her to replace the entire headlight capsule. no repairs were performed. the current mileage was 42,000. the approximate failure mileage was 37,000. the vin was unavailable. bw | |||
| 07/28/2011 | |||
| I own a 2009 saturn outlook, which was purchased in may 2009. since then we've had both headlights burn out. i previously had a 2001 saturn sl1 and in the 8 years i had it i never had to replace a headlight. i've read that there is a known issue with the wiring harness. just to change the lightbulb requires removing the entire bumper to even get to the headlight. since this is not an easy task it then costs at a minimum of $300 just to get a lightbulb changed! i unfortuantely made the mistake of not researching this before purchasing this vehicle, but who would have thought that it would cost me an additional $600 plus just to change two lightbulbs. | |||
| 07/28/2011 | 43000 | ||
| Low beam headlight on 2009 saturn outlook will not work due to faulty wiring harness. | |||
| 10/01/2010 | 37000 | ||
| Tl- the contact owns a 2009 saturn outlook. the contact stated that the headlights continued to blow, and the passenger side headlight was out as a result. the dealer advised the contact to bring the vehicle in for diagnostic testing. the manufacturer was aware of the failure. a private mechanic inspected the vehicle and informed the contact that the wires in the headlight had melted and advised her to replace the entire headlight capsule. no repairs were performed. the current mileage was 42,000. the approximate failure mileage was 37,000. the vin was unavailable. bw | |||
| 07/28/2011 | |||
| I own a 2009 saturn outlook, which was purchased in may 2009. since then we've had both headlights burn out. i previously had a 2001 saturn sl1 and in the 8 years i had it i never had to replace a headlight. i've read that there is a known issue with the wiring harness. just to change the lightbulb requires removing the entire bumper to even get to the headlight. since this is not an easy task it then costs at a minimum of $300 just to get a lightbulb changed! i unfortuantely made the mistake of not researching this before purchasing this vehicle, but who would have thought that it would cost me an additional $600 plus just to change two lightbulbs. | |||
| 07/28/2011 | 43000 | ||
| Low beam headlight on 2009 saturn outlook will not work due to faulty wiring harness. | |||
| 07/28/2011 | |||
| I own a 2009 saturn outlook, which was purchased in may 2009. since then we've had both headlights burn out. i previously had a 2001 saturn sl1 and in the 8 years i had it i never had to replace a headlight. i've read that there is a known issue with the wiring harness. just to change the lightbulb requires removing the entire bumper to even get to the headlight. since this is not an easy task it then costs at a minimum of $300 just to get a lightbulb changed! i unfortuantely made the mistake of not researching this before purchasing this vehicle, but who would have thought that it would cost me an additional $600 plus just to change two lightbulbs. | |||
| 07/28/2011 | 43000 | ||
| Low beam headlight on 2009 saturn outlook will not work due to faulty wiring harness. | |||
| 07/09/2011 | |||
| Passenger side headlight failed on 07/09/2011, reducing night time exterior lighting necessary for safe operation. i purchased and installed replacement headlamp on 07/10/2011 which subsequently failed on 07/15/2011. further examination indicates a failed/failing headlight wiring harness system precluding proper operation of the exterior lighting necessary for safe nighttime operation. | |||
| 03/24/2011 | 46000 | ||
| I have a 2009 saturn outlook and the passenger side head light went out in march of 2011 (there was no message in the car to indicate this either). i took it to the local gm dealership and had the light bulb replaced. which cost over $40 (because of the difficulty with having to remove the tire just to replace the bulb). to my unpleasant surprise the passenger side head light is out again after only 3 months. | |||
| 04/17/2009 | 50000 | ||
| Wiring harness melted | |||
| 03/16/2011 | 25722 | ||
| Driver's side low beam headlight bulb blown and harness connecter melted to bulb socket--car has 26071 miles | |||
| 04/05/2011 | 47800 | ||
| Driver side low beam light headlight does not work all the time on my 2009 saturn outlook that i just purchased on april 5th, 2011. after researching the problem and trying to fix the issue myself, found that there have many numerous reports of the wiring harness being wrong wire gauge that gm placed on this vehicle. it is very difficult to change the bulbs, having to remove front bumper and/or the undercover of the driver side fender well. does not make sense to have to do all this just to replace a headlight, plus, why would gm put incorrect wiring harness on this extremely nice vehicle...recall should/must be issued immediately very dangerous not have driver side headlight work when it wants to and it happens very very frequently, have to knock on the light assembly and sometimes it comes on, most of the time it stays off...i have purchase replacement bulbs but looking like its the wiring harness is the problem, according to all the other complaints i continue to read on-line. i am going to attempt to replace, but a recall is a must!!! | |||
| 04/20/2011 | 36000 | ||
| I have a 2009 saturn outlook i bought new from a greenwood, indiana, dealership in july 2009. for the second time in three months, the passenger's side headlight has stopped working. i had it fixed three months ago by the dealership. well, i got pulled over my an officer this morning on my way to work. lo and behold, the same headlight was out again. the officer told me he has problems with many saturns having headlights out. | |||
| 02/25/2011 | 25000 | ||
| Passenger-side low-beam on 2009 saturm outlook has ceased function after only 25k miles. in researching options for repair, i discovered numerous online accounts of the same complaint and the cause was found to be a defective wiring harness. as of this writing, nothing has been done. i have a dealer appointment in the next few days. | |||
| 07/01/2010 | 36000 | ||
| I purchased the outlook in july and noticed a few weeks later that the drivers side low-beam headlight was out. i returned it to the dealer thinking it was just a burnt out bulb and they replaced it for me, but noted that the whole socket had melted away and had to be replaced. 4 months later the same thing has happened again! the frequency and severity of the problem indicates that the wiring is faulty for the headlights in this vehicle. it is not a stretch to think that an electrical issue that causes components to melt could cause a fire and affect the safety of me and my family. | |||
| 02/07/2011 | 52707 | ||
| My passenger headlight has been replaced 2 times on my 2009 saturn outlook since the warranty expired and i now am told there is a short in the harness-is this a recall item? | |||
| 07/01/2010 | 36000 | ||
| I purchased the outlook in july and noticed a few weeks later that the drivers side low-beam headlight was out. i returned it to the dealer thinking it was just a burnt out bulb and they replaced it for me, but noted that the whole socket had melted away and had to be replaced. 4 months later the same thing has happened again! the frequency and severity of the problem indicates that the wiring is faulty for the headlights in this vehicle. it is not a stretch to think that an electrical issue that causes components to melt could cause a fire and affect the safety of me and my family. | |||
| 02/07/2011 | 52707 | ||
| My passenger headlight has been replaced 2 times on my 2009 saturn outlook since the warranty expired and i now am told there is a short in the harness-is this a recall item? | |||
| 07/01/2010 | 36000 | ||
| I purchased the outlook in july and noticed a few weeks later that the drivers side low-beam headlight was out. i returned it to the dealer thinking it was just a burnt out bulb and they replaced it for me, but noted that the whole socket had melted away and had to be replaced. 4 months later the same thing has happened again! the frequency and severity of the problem indicates that the wiring is faulty for the headlights in this vehicle. it is not a stretch to think that an electrical issue that causes components to melt could cause a fire and affect the safety of me and my family. | |||
| 02/07/2011 | 52707 | ||
| My passenger headlight has been replaced 2 times on my 2009 saturn outlook since the warranty expired and i now am told there is a short in the harness-is this a recall item? | |||
| 02/07/2011 | 45600 | ||
| Right side headlight wiring came out of connector and melted connector head | |||
| 02/07/2011 | 52707 | ||
| My passenger headlight has been replaced 2 times on my 2009 saturn outlook since the warranty expired and i now am told there is a short in the harness-is this a recall item? | |||
| 02/07/2011 | 45600 | ||
| Right side headlight wiring came out of connector and melted connector head | |||
| 06/07/2010 | 37000 | ||
| I own a 09 saturn outlook, the drivers side headlight went out while driving . there was no accident but on looking into the matter it seems to be a common problem with the wiring harness for the headlight which i was quoted 700 dollars to fix with only 37000 miles on my car.this should not happen to a brand new car and if it is as common as it sounds there should be a recall to fix the issue at no expence to the owner. there is a tech.serv. bullitin out by g.m. on the matter #09-08-42-004 if this holds true its an admittion to a reoccuring problem. | |||
| 01/22/2011 | 39000 | ||
| Passenger side low beam headlight goes out. intermittent issue. it is a problem with the wiring harness. | |||
| 10/15/2010 | 23000 | ||
| Had a problem with my drivers side headlight at about 23,000 miles. i took it in to be repaired and they had to replace the wiring harness. i have read of many similar complaints and i think gm should replace all of the harnesses on this vehicle. | |||
| 01/06/2011 | |||
| I recently purchased a 2009 saturn outlook. i have had it for a little over 2 months and the passenger side low beam headlight went out. my husband and i purchased a replacement bulb and were finally able to get it changed only to discover that the harness was melted and the new bulb wouldnt work. i saw where quite a few other people have posted the same complaint. i don't know how likely it is that this could cause serious problems. it seems as though if something is causing enough heat to melt the harness that it could possibly generate enough heat to cause a fire. | |||
| 10/15/2010 | 23000 | ||
| Had a problem with my drivers side headlight at about 23,000 miles. i took it in to be repaired and they had to replace the wiring harness. i have read of many similar complaints and i think gm should replace all of the harnesses on this vehicle. | |||
| 01/06/2011 | |||
| I recently purchased a 2009 saturn outlook. i have had it for a little over 2 months and the passenger side low beam headlight went out. my husband and i purchased a replacement bulb and were finally able to get it changed only to discover that the harness was melted and the new bulb wouldnt work. i saw where quite a few other people have posted the same complaint. i don't know how likely it is that this could cause serious problems. it seems as though if something is causing enough heat to melt the harness that it could possibly generate enough heat to cause a fire. | |||
| 10/15/2010 | 23000 | ||
| Had a problem with my drivers side headlight at about 23,000 miles. i took it in to be repaired and they had to replace the wiring harness. i have read of many similar complaints and i think gm should replace all of the harnesses on this vehicle. | |||
| 01/06/2011 | |||
| I recently purchased a 2009 saturn outlook. i have had it for a little over 2 months and the passenger side low beam headlight went out. my husband and i purchased a replacement bulb and were finally able to get it changed only to discover that the harness was melted and the new bulb wouldnt work. i saw where quite a few other people have posted the same complaint. i don't know how likely it is that this could cause serious problems. it seems as though if something is causing enough heat to melt the harness that it could possibly generate enough heat to cause a fire. | |||
| 10/15/2010 | 23000 | ||
| Had a problem with my drivers side headlight at about 23,000 miles. i took it in to be repaired and they had to replace the wiring harness. i have read of many similar complaints and i think gm should replace all of the harnesses on this vehicle. | |||
| 01/06/2011 | |||
| I recently purchased a 2009 saturn outlook. i have had it for a little over 2 months and the passenger side low beam headlight went out. my husband and i purchased a replacement bulb and were finally able to get it changed only to discover that the harness was melted and the new bulb wouldnt work. i saw where quite a few other people have posted the same complaint. i don't know how likely it is that this could cause serious problems. it seems as though if something is causing enough heat to melt the harness that it could possibly generate enough heat to cause a fire. | |||
| 12/10/2010 | |||
| The front driver side headlight kept fizzing out. the underlying cause was a frayed and melted wiring harness that was not any good. there is no recall on it but saturn is aware. hopefully it won't happen again, but if it does i'm afraid there lies a potential for a fire. | |||
| 12/09/2010 | 42000 | ||
| Low beam headlight connector burned. the burned connector keeps the contacts from making a connection. light will not illuminate. | |||
| 12/03/2010 | 24568 | ||
| Low beam headlights not working causing a safety hazard at night. put in new bulb still not working. wiring defective and melted. could cause a fire hazard. | |||
| 10/01/2010 | 27000 | ||
| Driver side low beam headlight went out . replaced headlight but it did not fix the problem. found an existing tsb that this could be a shorted wiring harness. took it to the dealer and and it was a shorted wiring harness. they replaced it and all worked fine. my complaint is that gm knows this is a problem and does not fix it. if it had been out of warranty, i would have had to pay for the repair. this type of problem could have caused a fire, # 1 safety problem. #2 safety problem is that now i was without a headlight and had to get it to a dealer to get it back. not all of us live close to dealers, we are 50 miles from the nearest. | |||
| 10/31/2010 | 46352 | ||
| Second headlight went out on 2009 saturn outlook purchasewd august 2008. both times the harness needed replaced. first time the replacement was under warranty, the second time was not, but car is only 2 yrs 2mos old. both wiring harnesses were burnt out. | |||
| 10/01/2010 | 27000 | ||
| Driver side low beam headlight went out . replaced headlight but it did not fix the problem. found an existing tsb that this could be a shorted wiring harness. took it to the dealer and and it was a shorted wiring harness. they replaced it and all worked fine. my complaint is that gm knows this is a problem and does not fix it. if it had been out of warranty, i would have had to pay for the repair. this type of problem could have caused a fire, # 1 safety problem. #2 safety problem is that now i was without a headlight and had to get it to a dealer to get it back. not all of us live close to dealers, we are 50 miles from the nearest. | |||
| 10/31/2010 | 46352 | ||
| Second headlight went out on 2009 saturn outlook purchasewd august 2008. both times the harness needed replaced. first time the replacement was under warranty, the second time was not, but car is only 2 yrs 2mos old. both wiring harnesses were burnt out. | |||
| 10/01/2010 | 27000 | ||
| Driver side low beam headlight went out . replaced headlight but it did not fix the problem. found an existing tsb that this could be a shorted wiring harness. took it to the dealer and and it was a shorted wiring harness. they replaced it and all worked fine. my complaint is that gm knows this is a problem and does not fix it. if it had been out of warranty, i would have had to pay for the repair. this type of problem could have caused a fire, # 1 safety problem. #2 safety problem is that now i was without a headlight and had to get it to a dealer to get it back. not all of us live close to dealers, we are 50 miles from the nearest. | |||
| 10/31/2010 | 46352 | ||
| Second headlight went out on 2009 saturn outlook purchasewd august 2008. both times the harness needed replaced. first time the replacement was under warranty, the second time was not, but car is only 2 yrs 2mos old. both wiring harnesses were burnt out. | |||
| 10/01/2010 | 27000 | ||
| Driver side low beam headlight went out . replaced headlight but it did not fix the problem. found an existing tsb that this could be a shorted wiring harness. took it to the dealer and and it was a shorted wiring harness. they replaced it and all worked fine. my complaint is that gm knows this is a problem and does not fix it. if it had been out of warranty, i would have had to pay for the repair. this type of problem could have caused a fire, # 1 safety problem. #2 safety problem is that now i was without a headlight and had to get it to a dealer to get it back. not all of us live close to dealers, we are 50 miles from the nearest. | |||
| 10/31/2010 | 46352 | ||
| Second headlight went out on 2009 saturn outlook purchasewd august 2008. both times the harness needed replaced. first time the replacement was under warranty, the second time was not, but car is only 2 yrs 2mos old. both wiring harnesses were burnt out. | |||
| 10/01/2010 | 27000 | ||
| Driver side low beam headlight went out . replaced headlight but it did not fix the problem. found an existing tsb that this could be a shorted wiring harness. took it to the dealer and and it was a shorted wiring harness. they replaced it and all worked fine. my complaint is that gm knows this is a problem and does not fix it. if it had been out of warranty, i would have had to pay for the repair. this type of problem could have caused a fire, # 1 safety problem. #2 safety problem is that now i was without a headlight and had to get it to a dealer to get it back. not all of us live close to dealers, we are 50 miles from the nearest. | |||
| 10/31/2010 | 46352 | ||
| Second headlight went out on 2009 saturn outlook purchasewd august 2008. both times the harness needed replaced. first time the replacement was under warranty, the second time was not, but car is only 2 yrs 2mos old. both wiring harnesses were burnt out. | |||
| 10/18/2010 | 38000 | ||
| Headlamp harness melted on both sides and causes headlamps to go out could could also be a fire hazard | |||
| 10/23/2010 | 26207 | ||
| We own a 2009 saturn outlook with 25000 miles on it. we have owned it for 14 months. when it was time for state inspection the passenger side low beam light went out. at the inspections place they had to replace the bulb to pass inspection. the mechanic found a completely burned out bulb socket. as it was saturday and there wasn't a part readily available to replace the socket it had to be fixed temporarily. the mechanic said that the wiring harness was pinched against a metal bracket and over time had worn until it shorted out. i will be going to the dealership for a free replacement or will be seeking legal action against saturn/gmac. | |||
| 10/01/2010 | 47000 | ||
| Saturn outlook, 2009 model year. passenger side headlight is not working, so i bought a new bulb and went to replace it. i found that the wiring harness is partially melted, and the connector that seats the bulb makes intermittent connection. even the original bulb which i thought was bad will still work if the connector is manipulated (wiggled). i visited saturnoutlookforum.net and found that many owners have had the exact same problem. this needs to be addressed by gm as a recall or service issue, and melting in the wiring harness can cause an electrical short and possible fire in the engine compartment. | |||
| 09/15/2010 | |||
| 2009 saturn outlook headlight wiring harnesses have melted on both the drivers and passengers side for the low beams, and the harness and light bulbs had to be replaced. | |||
| 10/01/2010 | 47000 | ||
| Saturn outlook, 2009 model year. passenger side headlight is not working, so i bought a new bulb and went to replace it. i found that the wiring harness is partially melted, and the connector that seats the bulb makes intermittent connection. even the original bulb which i thought was bad will still work if the connector is manipulated (wiggled). i visited saturnoutlookforum.net and found that many owners have had the exact same problem. this needs to be addressed by gm as a recall or service issue, and melting in the wiring harness can cause an electrical short and possible fire in the engine compartment. | |||
| 09/15/2010 | |||
| 2009 saturn outlook headlight wiring harnesses have melted on both the drivers and passengers side for the low beams, and the harness and light bulbs had to be replaced. | |||
| 05/10/2010 | 30000 | ||
| Headlight harness melted | |||
| 07/08/2010 | 39000 | ||
| 2009 saturn outlook, passenger side headlamp went out. took to dealer, was burnt (melted) wiring harness. had to pay $250 for new harness and light. today is sept. 10th and today the driver side headlamp went out. have to go back to the dealer again. | |||
| 05/10/2010 | 30000 | ||
| Headlight harness melted | |||
| 07/08/2010 | 39000 | ||
| 2009 saturn outlook, passenger side headlamp went out. took to dealer, was burnt (melted) wiring harness. had to pay $250 for new harness and light. today is sept. 10th and today the driver side headlamp went out. have to go back to the dealer again. | |||
| 05/10/2010 | 30000 | ||
| Headlight harness melted | |||
| 07/08/2010 | 39000 | ||
| 2009 saturn outlook, passenger side headlamp went out. took to dealer, was burnt (melted) wiring harness. had to pay $250 for new harness and light. today is sept. 10th and today the driver side headlamp went out. have to go back to the dealer again. | |||
| 06/10/2010 | 38500 | ||
| Replaced passenger side headlamp and 2 weeks later it was burned out again. i have now replaced the same headlamp 4 times in 2 months. the dealership is saying they will have to charge an outrageous amount for diagnostics. the wiring harness appears to be burned. over $500 to repair. | |||
| 07/28/2010 | 37000 | ||
| 2009 saturn outlook xe, 37,000 miles the driver side low beam light was working intermittently and now is not working at all. inspected bulb and connector and the connector melted. it appears there is a common issue with the gm headlamp wire harness. | |||
| 06/10/2010 | 38500 | ||
| Replaced passenger side headlamp and 2 weeks later it was burned out again. i have now replaced the same headlamp 4 times in 2 months. the dealership is saying they will have to charge an outrageous amount for diagnostics. the wiring harness appears to be burned. over $500 to repair. | |||
| 07/28/2010 | 37000 | ||
| 2009 saturn outlook xe, 37,000 miles the driver side low beam light was working intermittently and now is not working at all. inspected bulb and connector and the connector melted. it appears there is a common issue with the gm headlamp wire harness. | |||
| 08/14/2010 | 27000 | ||
| 2009 saturn outlook, driver side hid headlight has quit working (less than 27k miles). i assume the headlight lamp or bulb is burnt out, owners manual directs the owner to have dealership perform the repairs. | |||
| 06/17/2010 | 26000 | ||
| Headlamps burn out without warning after only a few months. have been replaced twice in one year. wire harness is melting. | |||
| 03/09/2010 | 18000 | 1 | |
| Driver side low beam head light went out. also day time driving light on driver side out. i was told by dealership repair that the wire harness needs to be replaced. *tr | |||
| 02/23/2010 | 39000 | 1 | |
| The low-beam headlights in my 2009 saturn outlook have a severe safety issue -- they are failing regularly now, wish poses a major issue when it occurs at night. i purchased the car used from a local dealer in november 2009, and while i was test driving it, the right low-beam bulb burned out. to my knowledge, this was the original bulb and it was to be expected that it would need to be replaced after 35000 miles. however, in early february 2010, the same bulb went out again, this time simultaneous to the left low-beam bulb burning out (the expected burn-out of the original bulb), leaving me with no headlights at night. the dealer informed me that the harness for the right bulb had melted and would have to be replaced along with the bulb. they performed the service free-of-charge. now, less than two weeks later, the right headlight is out again, and i am taking it in for repair. i have read complaints from many 2007 and 2008 saturn outlook owners with the identical problem, but none yet for the 2009 model year, presumably because few 2009s have as many miles as mine does at this time. this repeated failure is both (1) very dangerous and (2) very costly. when a fix or recall is issued for the 2007 and 2008 model years, it needs to be carried forward for the 2009 model year, as it is clear that saturn used the same assembly for all three years and the 2009s are having the same problem as the earlier models. *tr | |||