Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||||
| 0508110002 | 05/01/2007 | 0508110002A | 10015041 | Broken overhead storage compartment latch(es) (replace latch(es). *tt updated 07-23-07. *kb | 05/16/2005 |
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| PIT-4855 | 05/01/2009 | 10030246 | Buick/chevrolet/pontiac/saturn: power sliding door does not power or manual unlock. diagnostics may reveal that sliding lock button on inside door panel will not move from locked to unlocked position. *pe | 09/02/2009 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | ||||||
| EA07019 | GENERAL MOTORS CORP. | 12/11/2007 | 02/23/2009 | POWER SLIDING DOOR | ||
| Odi evaluated general motors' (gm) data, conducted consumer interviews, inspected and tested my 2005-2007 gm minivans with regard to the alleged defect of a power sliding door (psd) opening while the vehicle is out of park.odi identified a high warranty claim rate.however, these claims are related to various problems associated with doors not properly opening or closing and not specifically to doors opening while driving.the condition of the psd reversing direction during the closing sequence is consistent with an obstruction of the door, or with improper alignment of the door, and this is addressed in gm technical service bulletin # 07-08-64-007 and bulletins # 07-08-64-007a through d.odi's evaluation of the psd system notes numerous safeguards to preclude both unintentional and intentional power opening of the psd while the vehicle is in motion.a safety-defect trend has not been identified at this time.accordingly, this investigation is closed.[see document file for additional information regarding this resume.] | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 04/15/2009 | 26000 | 1 | |
| I own a 2007 saturn relay. i have had nothing but problem with the rear sliding doors. i bought in april of 2007. it was used. the passenger door started opening when i was driving. one night when i stopped to get gas a passenger got out and the door fell off. took to dealership. was covered under warranty they also had to paint passenger side. a few months later, the drivers side started opening up while i was driving. it opened up and i had to pull over and the door fell off while i was trying to close it on a busy highway at night. took to dealership. they repaired even though no longer under warranty because of mileage. now my passenger side door is opening again and the dealership is repairing again at no charge. this car scares me. i have 4-6 kids in my car at any given time. is it going to take one of them falling out when this door opens to get anyone to say hey we need to do something. i am consulting a lawyer. *tr | |||
| 09/01/2008 | 17000 | 1 | |
| I own a 2007 saturn relay 3 minivan. the van has dual power assisted rear sliding cargo doors. during my family's evacuation for hurricane gustav the passenger side power assisted sliding cargo door did not close properly (did not latch). i electrically re-closed the door and locked the vehicle. during the week of september 1st through september 7th the same door would not close properly, unlatched when the forward driver or passenger door was closed after entering, and unlatched while i was driving on interstate i-10 passing through the mobile bay tunnel. after exiting to find a safe place to re-close the sliding door i stopped & tried to push on the rear edge to shut the door. instead of closing the door opened completely by itself (power assisted). the sliding door has not opened entirely while the car is in motion, but regularly unlatched. it does not matter if the door is locked or console sliding door switches turned off. the passenger sliding door has unlatched with the car stopped at a red light, driving and hitting a bump, and driving and turning a corner. the problem only exist on the passenger side sliding door. the driver side power assisted sliding door continues to work correctly. the vehicle was taken to the saturn of new orleans westbank where it was purchased for investigation and repair on september 17, 2008 under a warranty claim (i have an extended warranty plan with the vehicle). the vehicle remains there after one day. i have also opened a complaint file with saturn corp, file number 71-663259600. saturn has called me to say they are working to resolve the problem. the representative's name is lindsey, phone 866-290-5700, ext. 21622. to my amazement the saturn dealer's service department told my wife it's only an intermittent problem. our rather impolite reply was that answer is unacceptable considering our son owns a 2006 relay 2 with exactly the same problem, and the dealer has been unable to repair this latent defect after three tries. *tr | |||