Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 040232001 | 08/01/2007 | 040232001C | 10012694 | Release of steering gear stub shaft bearing kit for service. *tt updated 08-15-07. *kb updated 10/09/07. *nj | 03/10/2005 |
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||||
| 070232003 | 05/01/2007 | 070232003A | 10021821 | Power steering clunk, knock noise. *kb | 06/21/2007 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 05/01/2009 | 36000 | 1 | |
| On may 1, 2009 the drivers side sliding door fell off my 2007 saturn relay. it was immediately taken to our local saturn dealership and to this day has yet to be fixed. we were very fortunate that none of our 5 children were hurt but they were traumatized by this incident and are afraid to ride by any sliding van door. not only has this happened but back in february we had a incident where the steering column broke for no reason. i do not feel that saturn/gm is taking the appropriate steps to insure that these vehicles are safe to drive or safe for passengers. the dealership actually told my husband today that we could no longer have rental and must drive our van even though it is not fixed. this is a huge safety violation i have a set of twins and a set of triplets every seat in my van is occupied so i can not just put someone in a different seat to avoid a possible problem with the door falling off. i realize that getting parts is slow because of the cut backs but i should not have to put my families life in danger because a auto maker can not produce the parts to fix the vehicles they make. this is not the first issue we have had with this van, back in january 2009 it was in the shop for a problem with he steering column. apparently the steering column had a break in it and we are lucky the steering did not go out on the van. this van is beginning to look more and more like a lemon every day. *tr | |||