Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||||||||||||
| 13V061000 | Subaru of America, Inc. | from 04/01/2010 to 08/31/2011 | V (Vehicle) | 47419 | MFR | Subaru of America, Inc. | 02/25/2013 | 02/26/2013 | ||||||||
| Defect Summary | Subaru is recalling certain model year 2010-2012 legacy and outback vehicles equipped with an automatic or cvt transmission and an audiovox remote engine starter (res) accessory, certain model year 2012-2013 impreza vehicles equipped with a cvt transmission and an audiovox remote engine starter (res) accessory, and certain model year 2013 xv crosstrek vehicles equipped with a cvt transmission and an audiovox remote engine starter (res) accessory. additionally included are certain model year 2013 legacy and outback vehicles that may have received replacement res fobs. if the res fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button. | |||||||||||||||
| Consequence Summary | The engine may inadvertently start and run for up to fifteen minutes. the engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. if the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation. | |||||||||||||||
| Corrective Summary | Subaru will notify owners, and dealers will replace the res key fobs, free of charge. the recall is expected to begin by the end of april 2013. owners may contact subaru at 1-800-782-2783 for more information. | |||||||||||||||
| Notes | Original equipment keyless entry fobs integrated on the vehicle key are not affected.subaru's recall campaign number is wqf-42.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| WQC-39 | 10/01/2012 | 10047519 | Subaru: software change will not affect fuel economy or performance, even though a correction, for engine control module, has been developed for the deficiency in obdii system thermostat monitoring logic. models 2011-2012 legacy, outback | 12/04/2012 | |
| WVT-30 | 08/01/2010 | 10034046 | Subaru: engine control module (ecm) reprogramming. a modification to the engine control module (ecm) software logic has been developed to improve the performance of the emission control system. this software change will not adversely aff | 10/13/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 07/01/2011 | 10000 | ||
| Subaru outback low beam headlights going out is a dangerous safety issue. purchased 2011 outback in nov 2010. july 2011 driver side low beam headlight replaced at dealer. nov 2011 passenger side low beam headlight replaced at dealer. july 2012 driver side low beam headlight replaced at dealer. dealer checked out lighting system and found no problems. dec 2012 both low beam headlights out. called subaru corporate and they said they had no reports of this problem (even though there are lots of discussions online). replaced at local mechanic because it was 17 degrees out and these bulbs are not easy or cheap to change (my cost was $40+ for 2 bulbs plus $38 for mechanic install). identified that dealer bulbs removed were philips. replaced with sylvania. march 2013 driver side low beam headlight out again. called corporate again. they suggested taking to local dealer (45 minutes away) to have them check the car out. corporate and dealer are sorry to hear of problem and will change the bulb ... but that doesn't eliminate the safety issue. in addition, it doesn't take care of the hassle or the costs. if you need more examples of this same problem (to prove it is not just my car), check out these other cases listed on this nhtsa website: 2011 ------------------------- date of incident: 03/01/2013 nhtsa id number: 10500919 date of incident: 05/03/2012 nhtsa id number: 10487940 date of incident: 09/13/2012 nhtsa id number: 10475296 date of incident: 08/17/2012 nhtsa id number: 10471366 2010 ---------------------------- date of incident: 11/01/2011 nhtsa id number: 10498055 date of incident: 10/01/2010 nhtsa id number: 10486749 | |||
| 12/16/2012 | 30200 | 1 | |
| I was driving at 65 mph with the cruise control on and all of sudden the cruise disengaged, check engine light, brake, and traction control lights lit up on the instrument panel. the car's loss of speed could have caused an accident as the loss of speed was fairly dramatic. disconnected the battery to see if that would help, it did, but only for a day. it happened again today 12/17/2012. *tr | |||
| 12/16/2012 | 30200 | ||
| I was driving at 65 mph with the cruise control on and all of sudden the cruise disengaged, check engine light, brake, and traction control lights lit up on the insturment panel. the car's loss of speed could have caused an accident as the loss of speed was fairly dramatice. disconnected the battery to see if that would help, it did, but only for a day. it happened again today 12/17/2012. | |||
| 11/25/2012 | 52000 | 1 | |
| As i was passing another vehicle the car made a loud clunk and i lost power to the engine. i was in the opposite lane of a two lane road and had to squeeze my way back into my lane before a head on collision with an on coming car. after i safely got to the side of the road it was determined that the car had no ignition connection. the car would turn over but not run. when the car was towed to the dealership and tested it was determined that the signal between the key and the ignition system had been broken. after the keys were reprogrammed the car ran just fine. however, i am very concerned that this could happen again and place my families lives in danger again. i have received no assurances that this will not happen again. *tr | |||
| 08/06/2011 | 3 | ||
| 2011 subaru outback. consumer states vehicle rolled down the street without the key in ignition and engine off *tgw the consumer stated the vehicle finally came to rest in his neighbor's yard. the consumer then noticed the gear shift was in drive. the consumer stated according to the manual, the key was not supposed to come out of the ignition, unless the gear shift was in park and the engine was off. the consumer stated on august 6, 2011, when he returned to his vehicle, he attempted to start the vehicle, but the engine would not turn over. the consumer contacted subaru. the subaru employee stated there may have been a problem the key or the security system. the vehicle was towed and a couple of days later, the consumer was informed the battery had been replaced and the vehicle was ready to be picked up. about two months later, the consumer experienced a similar problem, but after three attempts, the vehicle started. the consumer also stated the headlights would not go out, unless the key was removed from the ignition. | |||
| 09/13/2012 | 53000 | 3 | |
| I am on my third set of headlight bulbs car is 23 months old and bulbs keep burning out. never had a problem like this. many other owners have the same issue and no resolution has been found. this is the low beam bulbs that burn out. not at the same time usually within 2-4 weeks of each other. *tr | |||
| 09/13/2012 | 53000 | ||
| I am on my third set of headlight bulbs car is 23 months old and bulbs keep burning out. never had a problem like this. many other owners have the same issue and no resolution has been found. this is the low beam bulbs that burn out. not at the same time usualy within 2-4 weeks of each other. | |||
| 11/07/2011 | 14000 | ||
| Tl-the contact owns a 2011 subaru outback. the contact stated that the vehicle was parked when he noticed that the fuse box was filled with dirt. the contact expressed serious concerns about the possibly of the vehicle stalling or resulting in a fire. the vehicle was taken to an authorized dealer and the contact was informed that the vehicle was operating as intended. the manufacturer was made aware of the failure, but offered no assistance. the vehicle was not repaired. the failure mileage was 14,000. kmj | |||
| 11/07/2011 | 14000 | ||
| Tl-the contact owns a 2011 subaru outback. the contact stated that the vehicle was parked when he noticed that the fuse box was filled up with dirt. the contact expressed serious concerns about the vehicle possibly stalling or creating a fire as a result. the vehicle was taken to an authorized dealer and the contact was informed that the vehicle was operating as intended. the manufacturer was made aware of the failure, but offered no assistance. the vehicle was not repaired. the failure mileage was 14,000. sm. | |||
| 04/07/2011 | 50 | ||
| Front passenger seat airbag switch irregularly changes state with lighter occupant. the passenger side front airbag indicator light shows off even though occupant is within limits stipulated verbally by subaru salesman. the indicator light changes state with occupant in seat, even though the occupant remained completely still. | |||