Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 08/01/2011 | 10500 | 1 | |
| Even after all the soa (subaru of america) fixes / service bulletins i still have a vibration issues at highway speeds, feel it in the seat and in steering wheel. it gets worse at highway speeds if your going around a curve on it tends to get worse. even after through the curve.. also noted it doesn't matter weather conditions hot, cold raining or dry. *tr | |||
| 08/01/2011 | 10500 | ||
| Even after all the soa (subaru of america) fixes / service bulletins i still have a vibration issues at highway speeds, feel it in the seat and in steering wheel. it gets worse at highway speeds if your going around a curve on it tends to get worse. even after through the curve.. also noted it doesn't matter weather conditions hot, cold raining or dry. | |||
| 11/01/2010 | 4000 | ||
| My 2011 outback is unstable at high speed on the highway. it tends to wander and has a difficult time keeping straight at 70+ mph. this is particularly noticeable when driving long distance. constant adjustments are necessary at 70+ mph to keep the vehicle in a straight line. i noticed this soon after taking possession of the vehicle and driving on the highway at speed 70+ mph on a 65-68 miles trip to work. i ignored the situation thinking it is normal until the vehicle almost wander into a big rig truck in the next lane during a lane passing in october 2011. subaru dealer has already performed an alignment in nov 2011 which helped for about 2 weeks, but the wandering issue appears again. i took the vehicle back to the dealer again in dec 2011, but the technician said the alignment was within in spec and did not notice this issue. i can't say for sure if this is a defect or if the vehicle was just design as-is. however, i drive with white knuckles at speed 70+ and feel this vehicle may not be safe to keep long term. | |||
| 07/13/2011 | 8100 | ||
| Vehicle vibration - after about 8k miles a vibration started in the seat and steering. tires were rebalanced using a road force balancing machine.. then the vibration would come and go even at set speeds.. but would get worse going around turns at highway speeds. dealership did a fix which didn't change anything. no matter the loaded in the car 5 people in the car or empty vibration comes and go. they say the issue was fixed in 2012 models had a loaner while car was in for the 2 day fix.. same vibration issue as i had. the only good thing about this fix..my rear tires are wearing better then that they were before it...the outside of my tires were wearing funny even when the alignment was within spec. | |||
| 05/15/2011 | 3000 | ||
| Tl. the contact a 2001 subaru outback. the contact stated while driving at 45 mph the steering shakes and vibrates. the contact stated while turing or changing lanes the vehicle is responds late. the contact stated the vehicle feels like it's losing control. the contact took the vehicle to the dealer and the dealer replaced the steering column and other suspension components but that did not remedy the issue. the contact stated was unsafe to drive. the failure mileage was 3,000. jo | |||
| SUSPENSION - FRONT | |||
| 12/06/2010 | 3000 | ||
| Tl-the contact owns a 2011 subaru outback. the contact stated previously the vehicle was taken to the dealer november 22, 2010, because the steering shook. the dealer test drove the vehicle but was un-able to recreate the failure. on december 6, 2010 while driving approximately 45mph the right tire blew. the vehicle was towed to the garage whom performed a diagnosed that located the failure at the front passenger side ball joint failed damaging the tire and the vehicle front end. the manufacturer took a report 1-1187620300 the manufacturer engineer examined the vehicle and concluded that the contact hit an object while driving that broke the right front ball joint, the failure was not a manufacturer defect and they will not take responsibility for the repair. the vehicle has not been repaired. the hartford police department incident number 10hf05093. the failure and the current mileage were 3,000. li | |||
| 12/06/2010 | 3000 | ||
| Tl-the contact owns a 2011 subaru outback. the contact stated previously the vehicle was taken to the dealer november 22, 2010, because the steering shook. the dealer test drove the vehicle but was un-able to recreate the failure. on december 6, 2010 while driving approximately 45mph the right tire blew. the vehicle was towed to the garage whom performed a diagnosed that located the failure at the right front ball failed damaging the tire and the vehicle front end. the manufacturer took a report 1-1187620300 the manufacturer engineer examined the vehicle and concluded that the contact hit an object while driving that broke the right front ball joint, the failure was not a manufacturer defect and they will not take responsibility for the repair. the vehicle has not been repaired. the hartford police department incident number 10hf05093. the failure and the current mileage were 3,000. li | |||