Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 06/01/2012 | 15000 | ||
| My car just turned 17000 miles. i bought it new in 2011. it is garaged whenever not in use and have photos of it in the garage. the muffler and exhaust system are rusting very badly. i wash the car regularly when dirty. this should not be happening - there must be a defect in the type of materials used. i first noticed this back in june and it is getting worse. this should be replaced by subaru - i shouldn't need a new muffler/exhaust system on a new car in less than 20000 miles! i have taken photos of the problem that i can provide if requested. | |||
| 01/18/2012 | 21000 | ||
| I have a subaru because i live off the paved road and it is an off-road car. two problems: 1) if driving in snow, snow packs into the wheel well and prevents front wheels turning properly. i carry a weedout, other people i have talked to carry ice picks and trowels for getting the snow out. this has happened to me since dec 2010, whenever driving in wet snow. i heard it discussed on car talk, so i know it is a common complaint. 2) manual transmission linkage is now exposed on the underside of the 2011. the car gets stuck in one gear and will not shift. happened in 2nd and 4th. i got it to the dealer and they removed sticks and gravel from the linkage. they said they had many 2011 manual transmission subies in that week with sticks and gravel in the linkage due to the bad weather. i could not go up hills or start from a stop when it was stuck in 4th. i could not drive over 20mph when stuck in 2nd. i could not reverse either way. this is not safe, especially when driving in snow and traffic in the mountains. i asked the dealer if they could put on something to cover and protect the linkage and they said no, ever since subaru went to 6 forward gears the linkage is exposed and they cannot add anything to cover it. i think the 6 forward gear manual transmission outbacks should be recalled, and they should go back to 5 gears forward and properly cover up the linkage. | |||
| 10/01/2011 | |||
| I am not sure if this is a safety issue but i was told by the dealer after two visits that the transmission axle seal needs replaced and possibly some other problems. | |||
| 09/21/2011 | 1800 | ||
| On manual air conditioning models with full maximum settings the system operates to full capacity, 39-41 degrees f.; however, after 10 minutes of operation without maximum setting changed the output temperature is reduced to 50-53 degrees f. dealer serviced, indicated that this is normal operation for this make/model. the internal cabin temperature after one hour of operation will only achieve 82 f. when outside temperature is 92-94 degree f. with maximum setting; as well as, internal air circulation. | |||
| 07/25/2011 | 3500 | ||
| 2011 subura outback at 3500 miles would not start,jump started with road side assistance,then 3 days later did same thing,took to subura and they said they could find nothing wrondealer said they check it out on computer,again nothing showed,recommend whe does it again,to call dealer,before jump starting to see what computer will say,very,very unhappy customer,thinking about trading in. | |||
| 07/10/2010 | 1200 | ||
| Purchased my 2011 outback in july if last year. i have taken it to the dealer on several occasions due to a vibration in the steering and thumping in the tires...almost like there was flat spots in the tires. they first told me it was flat spots and it may take up to 3000 miles before it would quit, however it never did and got worse. i took it back 2 more times and they finally did a force balance and put a vibration kit on the steering. my steering wheel does not vibrate/shimmy any longer, however the rest of the car still does. they had to replace 2 of the tires after several force balances. i have told them that the car still has the thumping...you cant hear it, but you feel it, and the vibration is still there. you don't notice it as much at a lower speed, but when your speed increases you sure can. they are telling me there is nothing else they can do. how is that? it was a brand new car, and i called them and let them know of the problem right off. they have tried to fix the problem, but it's still there. this is a $30,000 vehicle, and is a lemon. i need to know what i can do. i know it's been almost a year, but as i said every time i mention it at my oil changes they tell me there is nothing more i can do. i have listed my personal information below. any information or suggestions would be greatly appreciated. anna nicole absher - car is in my husband name timothy eric absher nikkiosborne75@hotmail.com | |||
| 12/15/2010 | 12 | ||
| 2011 subaru outback: i informed the dealer that there was a shaking after 45 mph and a tramping effect at lower speeds. they did a road force balance and it was better but still felt annoying and unsafe. they put on new steering wheel and now it was worse. i finally took it to another tire/service dealer and they improved the shaking quite a bit but i would still like it fixed. subaru states there will be a fix in a few weeks but reading all these old complaints makes me doubtful. subaru seems to be aware cars are defective and ships them to dealers anyway hoping a fix will be found. i now would like a buyback from subaru. | |||
| 12/15/2010 | 500 | ||
| 2011 subaru outback 3.6r - car has vibration that can be mostly felt in the steering wheel at highway speeds. vibration can also be felt in the seats and floor. vibration comes and goes at various speeds. | |||