Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - SUN ROOF ASSEMBLY | ||||||||||||||||
| 11V467000 | SUBARU OF AMERICA, INC. | from 08/03/2010 to 07/01/2011 | V (Vehicle) | 69590 | 10/17/2011 | MFR | SUBARU OF AMERICA, INC. | 09/07/2011 | 09/09/2011 | |||||||
| Defect Summary | Subaru is recalling certain model year 2011 outback and legacy vehicles manufactured from august 3, 2010, through july 1, 2011. the moonroof glass may come loose or detach. the amount and position of the adhesive between the glass and retainer was inadequately applied. | |||||||||||||||
| Consequence Summary | The moonroof glass can loosen and detach from the vehicle during driving, resulting in a potential road hazard for other vehicles, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Subaru will notify owners, and dealers will inspect the glass adhesion condition and either apply additional adhesive or replace the moonroof glass, free of charge. the safety recall is expected to begin during october 2011. owners may contact subaru at 1-800-782-2783. | |||||||||||||||
| Notes | Subaru's safety recall number is wvw-33. owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | ||||||||||||||||
| 11V469000 | SUBARU OF AMERICA, INC. | from 01/07/2010 to 05/20/2011 | V (Vehicle) | 195080 | 10/10/2011 | MFR | SUBARU OF AMERICA, INC. | 09/07/2011 | 09/09/2011 | |||||||
| Defect Summary | Subaru is recalling certain model year 2010-2011 outback and legacy vehicles manufactured from january 7, 2010, through may 20, 2011. components inside the wiper motor bottom cover may overheat. | |||||||||||||||
| Consequence Summary | If the components overheat, the wiper motor bottom cover may melt and potentially catch fire. | |||||||||||||||
| Corrective Summary | Subaru will notify owners, and dealers will replace the front wiper motor bottom cover assembly free of charge. the safety recall is expected to begin during november 2011. owners may contact subaru at 1-800-782-2783. | |||||||||||||||
| Notes | Subaru's safety recall number is wvv-32.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 01/18/2012 | 1 | ||
| My wife left the house and smelled smoke. she pulled over and shortly thereafter flames started shooting out of the hood. she got our daughter out of the car and called 911. as the police arrived, one of my neighbors put the fire out with an extinguisher. the fire department arrived and looked at the damage and said the wiper motor overheated and caused the fire. my wife was quite upset at the thought our little girl could of burned in the car. | |||
| 10/31/2011 | 11483 | ||
| Tl* the contact owns a 2011 subaru outback. the contact stated that the vehicle was included in the recall associated with nhtsa campaign id number: 11v467000 (visibility:sun roof assembly). the vehicle was taken to an authorized dealer and the contact was informed that they would have to hold the vehicle for a few weeks because the necessary parts were not available. the contact expressed frustration because the recall notice informed her that she would have her vehicle back on the same day. the vehicle was not repaired. the manufacturer was made aware of the failure and the contact was awaiting a response. the failure mileage was 11,483. | |||
| 10/31/2011 | 11483 | ||
| Tl-the contact owns a 2011 subaru outback. the contact stated that the vehicle was included in the recall associated with nhtsa campaign id number: 11v467000 (visibility:sun roof assembly). the vehicle was taken to an authorized dealer and the contact was informed that they would have to hold the vehicle for a few weeks because the necessary parts were not available. the contact expressed frustration because the recall notice informed her that she would have her vehicle back on the same day. the vehicle was not repaired. the manufacturer was made aware of the failure and the contact was awaiting a response. the failure mileage was 11,483. kmj | |||
| 10/31/2011 | 11483 | ||
| Tl-the contact owns a 2011 subaru outback. the contact stated that the vehicle was included in the recall associated with nhtsa campaign id number 11v467000 (visibility:sun roof assembly). the vehicle was taken to an authorized dealer and the contact was informed that they would have to hold the vehicle for a few weeks because the necessary parts were not available. the contact expressed frustration because the recall notice informed her that she would have her vehicle back on the same day. the vehicle was not repaired. the manufacturer was made aware of the failure and the contact was awaiting a response. the failure mileage was 11,483. sm. | |||
| 07/01/2011 | 20 | ||
| Tl- the contact owns a 2011 subaru outback. the contact stated that the headlights did not provide proper illumination of the roadway. the contact stated that there were two different light shades where the top half of the light was dark and the lower part of the light was bright, making it difficult to drive at night. the dealer and manufacturer were notified, but denied any assistance with repairs to the vehicle. the vehicle was not repaired. the failure mileage was 20 and the current mileage was 7,000. the vin was not available. kmj | |||
| 07/01/2011 | 20 | ||
| Tl- the contact owns a 2011 subaru outback. while driving at night with the headlight on, the contact stated that it was difficult to see. the contact states that there are two different light shades; the top half of the light is dark and the lower part of the light was bright, making it difficult to drive at night. the dealer and manufacturer were notified, but denied any assistance with repair to the failure. the vehicle was not repaired. the failure mileage was 20 and the current mileage was 7,000. nw | |||
| 10/03/2011 | 13000 | ||
| Tl* the contact owns a 2011 subaru outback. the contact stated the rear view mirror was too low for him to see through because it could not be adjusted. the vehicle was taken to the dealer who stated he was on his own with repairing the vehicle and offered no assistance. the manufacturer stated they would not approve any modifications on the vehicle. the failure mileage was 13,000. | |||
| 10/03/2011 | 13000 | ||
| Tl- the contact owns a 2011 subaru outback. the contact stated the rear view mirror was too low for him to see through because it could not be adjusted. the vehicle was taken to the dealer who stated he was on his own with repairing the vehicle and offered no assistance. the manufacturer stated they would not approve any modifications on the vehicle. the failure mileage was 13,000. rvk | |||
| 10/03/2011 | 13000 | ||
| Tl-the contact owns a 2011 subaru outback. the contact stated the rear view mirror was too low for him to see through because he cannot be adjusted. the vehicle was taken to the dealer who stated he was on his own to repair it. they offered no assistance. the manufacturer was notified who stated they will not approve any modifications on the vehicle. they offered no other assistance. the failure mileage was 13,000. mw | |||