Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 01/01/2012 | 100 | ||
| Tl-the contact owns a 2011 subaru outback. the contact stated the vehicle wheels was defective. the wheels accumulated snow and caused the vehicle to vibrate out of control. the vehicle was taken to the dealer several times for the failure. the dealer advised they could not correct the failure. the manufacturer was made aware of the failure and advised the wheel accumulating snow was an engineering defect and the failure could not be corrected. the vehicle was not repaired. the vin information was not available. the failure mileage was 100,000. the failure and the current mileage was 24,000. li | |||
| 01/18/2012 | 21000 | ||
| I have a subaru because i live off the paved road and it is an off-road car. two problems: 1) if driving in snow, snow packs into the wheel well and prevents front wheels turning properly. i carry a weedout, other people i have talked to carry ice picks and trowels for getting the snow out. this has happened to me since dec 2010, whenever driving in wet snow. i heard it discussed on car talk, so i know it is a common complaint. 2) manual transmission linkage is now exposed on the underside of the 2011. the car gets stuck in one gear and will not shift. happened in 2nd and 4th. i got it to the dealer and they removed sticks and gravel from the linkage. they said they had many 2011 manual transmission subies in that week with sticks and gravel in the linkage due to the bad weather. i could not go up hills or start from a stop when it was stuck in 4th. i could not drive over 20mph when stuck in 2nd. i could not reverse either way. this is not safe, especially when driving in snow and traffic in the mountains. i asked the dealer if they could put on something to cover and protect the linkage and they said no, ever since subaru went to 6 forward gears the linkage is exposed and they cannot add anything to cover it. i think the 6 forward gear manual transmission outbacks should be recalled, and they should go back to 5 gears forward and properly cover up the linkage. | |||
| 07/13/2011 | 8100 | ||
| Vehicle vibration - after about 8k miles a vibration started in the seat and steering. tires were rebalanced using a road force balancing machine.. then the vibration would come and go even at set speeds.. but would get worse going around turns at highway speeds. dealership did a fix which didn't change anything. no matter the loaded in the car 5 people in the car or empty vibration comes and go. they say the issue was fixed in 2012 models had a loaner while car was in for the 2 day fix.. same vibration issue as i had. the only good thing about this fix..my rear tires are wearing better then that they were before it...the outside of my tires were wearing funny even when the alignment was within spec. | |||