Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | ||||||||||||||||
| 11V055000 | AMERICAN SUZUKI MOTOR CORP. | V (Vehicle) | 32291 | 02/16/2011 | MFR | AMERICAN SUZUKI MOTOR CORP. | 01/27/2011 | 02/02/2011 | ||||||||
| Defect Summary | Suzuki is recalling certain model year 2009-2010 suzuki grand vitara multipurpose passenger vehicles equipped with 4-cylinder engines; model year 2011 suzuki grand vitara multipurpose passenger vehicles produced prior to october 17, 2010; model year 2010 suzuki sx4 passenger vehicles; and 2011 suzuki sx4 passenger vehicles produced prior to october 14, 2010. the tension adjuster pulley for the drive belt that operates the alternator, water pump, air conditioner compressor and power steering pump, has an improperly manufactured internal spring that can break due to repeated stress. if the spring breaks, the drive belt will not be adjusted properly and can slip, causing a squeaking noise. or the drive belt could come off causing the driver to increase to steer the vehicle. this can also cause the coolant temperature indication to rise, which can lead to the engine overheating, or can cause the charging light to come on, which can lead to battery discharge and engine stall. | |||||||||||||||
| Consequence Summary | If the drive belt comes off, requiring the driver to use increased steering effort, or the engine stalls, a vehicle crash could occur | |||||||||||||||
| Corrective Summary | Dealers will replace the tension adjuster pulley with an improved part. this service will be performed free of charge. the safety recall began on february 16, 2011. owners may contact suzuki at 1-887-697-8985 or visit suzuki's website at http://www.suzukiauto.com. | |||||||||||||||
| Notes | Suzuki safety recall no. sm.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 10/12/2012 | 5050 | ||
| Tl-the contact owns a 2010 suzuki sx-4. the contact stated that while driving approximately 65 mph, she heard a loud noise and the steering wheel locked up. the contact was unable to pull to the right, so she abruptly engaged the brakes causing njuries to her back. the vehicle was towed to an independent mechanic who diagnosed that tensioner had fractured and needed to be replaced. the mechanic was unable to do the repairs and advised her to contact the dealer. the vehicle was towed dealer where the vehicle was repaired under nhtsa campaign id number 11v055000 (electrical system: alternator/generator/regulator). in addition, the contact was informed that her air bag light was on and they would have to diagnose the failure before doing any repairs. the contact did not approve the diagnosis since it would be at her expense. the failure and current mileage was approximately 5,050. pmb | |||
| 10/12/2012 | 5050 | ||
| Tl-the contact owns a 2010 suzuki sx-4. the contact stated that while driving approximately 65 mph when she heard a loud noise and the steering wheel locked up. the contact was unable to pull to the right, so she slammed on brakes and the contact the received injuries to her back. the vehicle was later towed to an independent mechanic and they advised her that tensioner was fractured. the mechanic was unable to do the repairs and advised her to contact the dealer. the dealer was contacted and they advised her to tow the vehicle there. the vehicle was towed to the dealer and they repaired the vehicle under nhtsa campaign id number 11v055000 (electrical system:alternator/generator/regulator). in addition, the contact was informed that her air bag light was on and they would have to diagnose the failure before doing any repairs. the contact did not approve the diagnosis since it would be at her expense. the failure and current mileages were approximately 5,050. tb | |||