Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | UNINTENDED ACCELERATION | |||
| On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 10/12/2010 | 8 | ||
| Tl* the contact owns a 2010 toyota camry. the contact stated that the vehicle suddenly accelerated without warning while driving 15 mph. the contact was able to bring the vehicle to a stop by applying the brakes. the vehicle also exhibited an electrical failure that caused the instrument panel lights to blink and the radio to fail. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 8 and the current mileage was 44,290. | |||
| 10/12/2010 | 8 | ||
| Tl-the contact owns a 2010 toyota camry. the contact stated that the vehicle suddenly accelerated without warning while driving 15 mph. the contact was able to bring the vehicle to a stop by applying the brakes. the vehicle also exhibited an electrical failure that caused the instrument panel lights to blink and the radio to fail. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 8 and the current mileage was 44,290. kmj | |||
| 10/12/2010 | 8 | ||
| The contact owns a 2010 toyota camry. the contact stated that the vehicle suddenly accelerated while driving at 15mph without warning. the contact was able to bring the vehicle to a stop by applying brake. the vehicle also had an electrical failure that caused the instrumental panel lights to blink and the radio to fail. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 8 and the current mileage was 44,290. li | |||
| 08/12/2009 | 500 | ||
| Tl-the contact owns a 2010 toyota camry. the contact stated that while driving downhill with the cruise control engaged, the vehicle accelerated more than intended. the vehicle was taken to the dealer, where the contact was informed that the vehicle was performing normally. the vehicle had not been repaired. the failure mileage was 500 and the current mileage was 12,000. sm. | |||
| 08/12/2009 | 500 | ||
| Tl- the contact owns a 2010 toyota camry. while using the crusie control traveling down hill the contact noticed that the vehicle will begin to accelerate more than intentially intended. the vehicle was taken to the dealer where the contact was informed that the vehicle was performing normally. the vehicle has not been repaired. the current mileage was 12,000 and the failure mileage was 500. bml | |||
| 03/25/2011 | 24055 | ||
| On friday, 25 march, 2011 at about 4 pm, my wife experienced a sudden deceleration event on our 2010 toyota camry. she made a right turn & in about a half mile, the camry suddenly slowed to less than 10 mph from about 40 mph. she pulled into the first parking lot to the right and shut off the camry. she said no matter how much she pressed on the accelerator, the car was not responding to the accelerator. she said the check engine and the stability control lights were on. she tried restarting the car and drove a little in the parking lot, the 2 dash lights were on, but it was driving ok. she drove the car slowly approximately 5 more miles to our home. i arrived soon & i checked the codes with my diagnostic tool, and the ecu was showing an active p0121 (throttle/pedal position sensor a, circuit range performance). so we drove the car slowly to atlanta toyota, 2345 pleasant hill road, duluth, ga 30096. during the drive to the dealership, the dash lights went off. i reported the code p0121 to the service rep, and the driving symptoms. the next day (saturday, 26 march 2011) atlanta toyota called me reporting that there were no codes in the ecu. i repeated the code that i had read. the rep stated they would check again. again atlanta toyota called me, stating no codes found, and they had test driven the car and could not replicate the problem. they did replace the accelerator pedal assembly. on the drive home from the dealership i noticed that the clock time had changed about 30 minutes, and all the radio presets were gone, as if the battery had been disconnected.i inquired and the dealership rep said the battery had | |||
| 09/30/2009 | 0 | ||
| Tl- the contact owns a 2010 toyota camry. the contact stated that the center console below the gear shift on the left side gets hot while driving the vehicle. this happens any time the vehicle is driven more than 15 to 20 minutes. the dealer acknowledged that that part of the vehicle does get hot and stated that it is a flaw in the design of the vehicle, but did not give a remedy. the failure mileage 0 and the current mileage is 20000.rl | |||
| 06/07/2010 | 1 | 04/23/2010 | |
| 2010 toyota camry. consumer states alarm system sounds while driving *tgw | |||
| 08/03/2009 | 10 | ||
| My 2010 camry has been to the dealer a few times. know one seems to be able to duplicate the acceleration surge i'm experiencing. i contacted toyota directly. they sent me to different dealer. dealer had it for a day and said the same thing can't duplicate i think they have all been schooled to say this. i had the service manager ride with me and told him to watch the rpm dial when i go to stop. he saw the rpm dial move up to almost 2000 when i hit the break. he had me drive another 2010 camry and it did the same thing. i had a 98 avalon and a 03 camry that did not do this. he explained to me that this is the way these new cars down sift and it's different than the older toyota | |||
| 03/17/2010 | 7900 | ||
| On wednesday, march 17, 2010, i was driving my 2010 toyota camry south on alabama highway 59 in the vicinity of the intersection of baldwin county road 32 in summerdale. i was listening to radio station whil out of mobile when the volume of the station faded out. it took about 2 seconds for the sound to completely disappear. i assumed the station had a problem and would be back in a few seconds. about a minute later i looked at the radio display and it showed | |||
| 03/16/2010 | 1 | 11/20/2009 | |
| Ltr fwd (ny) owner of a 2010 toyota camry that has been service for multiple defects since purchased including braking system and gas pedal recall, reply to massapequa, ny ofc. *tgw the back seat foam was defective and had to be replaced, the passenger exterior mirror was loose, the brakes had to be pumped so they wouldn't feel mushy, the steering was loose and the dashboard lights would dim while driving and when applying the brake. the consumer contacted the dealer and informed them the lights were not working. they stated it sounded as though it was an electrical problem and she would have to leave the vehicle. the consumer also stated when she applied the brake, the vehicle would lunge forward. *jb | |||
| 02/02/2010 | 45400 | ||
| On february 2, 2010 i was entering my garage and slowly drove in, i then placed my foot on the brake to stop, i then opened the drivers side door slightly as i was about to place the vehicle in park a short revving of the engine began, right before i placed the shifter into park the vehicle jumped into reverse and began to accelerate backwards,causing damage to the drivers side door which flew open due to the reverse acceleration, the wall in my garage ,the garage railing , the side panel of the garage were all damaged as a result. i then slammed on the brakes and the parking brakes, placed the shifter in neutral and then turned off the engine, i then called the toyota corporation and explained the event to them. their process was slow and not considerate to my needs as a consumer. after several days and numerous phone calls toyota finally responded and and i was told that i was going to have to wait another 4 days for someone else from their regional department to get in touch with me. i finally decided to let my insurance company handle the vehicles damage because i only have one car. after a week in the shop i then took the vehicle a toyota dealer for them to repair the recall issues. toyota explained to me that they fixed the recall problems and returned the vehicle back to me. | |||
| 03/13/2010 | 11500 | 1 | |
| Toyota camry xle 2010 with 11500 miles is accelerating on its own and it is taking noticeable longer to slow down. check engine light is on and (esc) light is on. however this is not the first time this has happened. the car was taken to the dealer. the first time they said there was debris in the engine however it took them over 30 days to fix it and they did not seem confident they fixed the problem. it is not a consistent problem as it happens unexpectedly. this is not caused by a driver mistake as it can be clearly seen when foot is off the brake and car is in drive that the rpm is higher. sometimes the opposite happens and the car acts as if it is going to stall and shakes very hard. the approx incident date is the last time it was noticed and the car is no longer being driven. * i wonder if there is a possibility that my cell phone that causes interference with my tv and radio causes an interference with the etc system? *tr | |||
| 12/24/2009 | 1 | ||
| The day after purchasing my 2010 camry, the car seemed to ride funny. i felt uneasy but initially thought it may be that it was my first completely new car. this went on for the next few weeks, i.e. the car seeming to jerk or heave, regardless of the speed. i was worried that there was something wrong with the engine and then the lights on the aircondition/heating board stopped working so i thought it was an electrical problem instead. i took it in. the mechanic explained everything away, explained the 'electrical problem', and stated that the heaving feeling i was sensing was that the car was computerized and that it took time for the accelerator to catch up with the signal the computer was giving it, or something like that. he ran an engine check and everything was fine. on my service sheet he simply stated that i had complained about the accelerator hesitating (which i did not), but did not document that i brought the car in complaining that it had electrical problems. a week later there was the recall. when i later called about the recall and continued to complain about the accelerator problem, the serviceman ( a different one) told me that i would feel no change in the way the way the car drove so he would have someone ride with me to try to figure out what i was talking about. the day before taking the car in for the fix, the car slightly accelerated when i was trying to come to a stop. after the fix, a toyota representative rode with me (i let him drive), but the car did appear to ride better after the fix. the car does still feel better than when i first bought it but seems to be gradually getting worse since the fix, e.g. the car occasionally slightly accelerates when i am coming to a stop. *tr | |||
| 02/07/2010 | 5000 | 1 | |
| I own a 2010 toyota camry. i was told by one dealership that my car is not affected. i was told by another dealership that my car is included in the accelerator recall. first, when i put the keys in my car and start it, it will start to accelerate to 2000 rpms for 30 secs to a minute before going below 1000rpms. also, when i drive around town, the car will remain accelerated even after i take my foot off of the gas pedal or even after i take my foot off the brake. i do not know what to do, and if my car is not part of a recall, this could be more of a systematic problem (either with the electric chip or the accelerator pedal i have) than what everyone thinks now. i have brought my car to the dealer 2-3 times (prior to the recall) and they said it was normal for all camrys. but this is obviously not normal. *cn | |||